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Old 12-09-2009 | 05:37 PM
  #11  
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Originally Posted by Adlerdriver
Sounds like somebody needs to get a tripmanager account and take corporate travel out of the loop. I haven't talked to those guys in 3 years - it's a beautiful thing.
In fact, I do have one. I called Global Travel to cancel another ticket that I had booked with trip manager, and since I had already called, I tried to book the other ticket.

Now that I got the answer I did about the first-class ticket, it had me wondering. I didn't want to be holding the bag for the difference. As I type this, I'm thinking the one's I should talk to are the expense report auditors...

Maybe they'll give me the right answer.
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Old 12-09-2009 | 05:51 PM
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So, the trip you have has a layover and a backend DH but you're going to blow off the layover and leave asap, essentially giving yourself a same duty period DH? Or is the scheduled DH leaving in time to avoid the 11:30 limit? I'm not quite sure what the situation is.
In either case, it seems reasonable that you could get FC if you have the bank. But I've used common sense before and gotten burned.
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Old 12-09-2009 | 06:54 PM
  #13  
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Originally Posted by Sluggo_63
As I understand it, the deadhead counts towards the duty day, correct.

I am operating from SLC to MEM, day hub turning, then on a different pairing operating to DTW, with a back-end deadhead.

I start my day at 1200Z in SLC (show time) and end up in DTW at 2213Z (block in). That's 9:13 duty. The deadhead I want doesn't get in until 0245Z the next day. That's 14:45 hours of duty time without a legal rest period.

When I called corporate travel to book the ticket in first class, the agent refused to do it, saying I didn't have 11:30 duty. I say I do...

Who's right?
You are right. I have done that numerous times. CT probably wasn't looking at the SLC to MEM since that was a different pairing.
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Old 12-09-2009 | 09:40 PM
  #14  
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Originally Posted by Sluggo_63
You're right, I am deviating...

Should the deviation back end deadhead count towards the duty time?

Thanks.
Yes, it counts. It's what you are actually going to do that counts. Your 14:45 is what your duty is going to be, if booked the way you want to fly it, so you are entitled to a first class ticket. Next time ask for her supervisor - it's not their job to enforce their version of the contract.
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Old 12-09-2009 | 10:41 PM
  #15  
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I am sick of them trying to tell me what class of service I am entitled to... Just book the ticket I asked you for and let me figure it out with my auditor.
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Old 12-10-2009 | 04:36 AM
  #16  
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Thanks, guys.

That's what I thought. I'm going to have them change the ticket.
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Old 12-10-2009 | 05:20 AM
  #17  
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Originally Posted by Sluggo_63
As I type this, I'm thinking the one's I should talk to are the expense report auditors...

Maybe they'll give me the right answer.

I recommend this approach ... I've always emailed the auditors and attached their (favorable to me) reply with my faxed expense report receipts. I figure it's not likely they'd put themselves on report once you have a ruling in WRITING!
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Old 12-10-2009 | 06:30 AM
  #18  
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Originally Posted by Adlerdriver
Sounds like somebody needs to get a tripmanager account and take corporate travel out of the loop. I haven't talked to those guys in 3 years - it's a beautiful thing.
Trip Manager is really nice....but....

When you "book" a ticket in Trip Manager, all it does is put your request in a que that goes to the Global Travel folks (same ones you talk to on the phone) and they have to "book" the ticket using the same process that they use when they speak to you on the phone.

So, you're not really bypassing anything (except talking directly with a GT person on the phone) by using Trip Manager.

They could still deny your Trip Manager booking request when they find it in the que just like they might over the phone.

FWIW...
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Old 12-10-2009 | 06:41 AM
  #19  
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for the uninformed:

How does one set up the account with Trip manager?


TB
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Old 12-10-2009 | 07:11 AM
  #20  
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Originally Posted by Tractor Bob
for the uninformed:

How does one set up the account with Trip manager?


TB
Call Global Travel, and they will "activate" your profile that should already be set up under your employee number.

I can't remember, but I think they give you a temporary password to get you logged in the first time. They'll also give you the other login info - you need 3 pieces of info to log in each time.

There's a link to the Trip Manager web site on the lower left margin of VIPS (under Other Links), or go here after you get it set up with Global Travel:

http://www.tripmanager.com/xe/
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