Arcos
06-12-2018, 03:07 AM
#151
Line Holder
Joined APC: Apr 2017
Position: Just a thin sheamr
Posts: 30
I did call CS recently to get clarification on another GS bypass and spoke with one of the nastiest b*tches I’ve ever spoken to at CS in my life. Totally rude and condescending before I had even asked about the process. Zero help and left me angrier then I’ve been in a long time.
She snarled that i was over in block hours but when i checked my block hours flown I couldn’t see any conflict or anything close to a 117 violation in any of the categories.
No more calls to CS for me. That experience was the worst.
She snarled that i was over in block hours but when i checked my block hours flown I couldn’t see any conflict or anything close to a 117 violation in any of the categories.
No more calls to CS for me. That experience was the worst.
06-12-2018, 03:12 AM
#152
Gets Weekends Off
Joined APC: Feb 2008
Posts: 19,273
Originally Posted by Vegemite00
I did call CS recently to get clarification on another GS bypass and spoke with one of the nastiest b*tches I’ve ever spoken to at CS in my life. Totally rude and condescending before I had even asked about the process. Zero help and left me angrier then I’ve been in a long time.
She snarled that i was over in block hours but when i checked my block hours flown I couldn’t see any conflict or anything close to a 117 violation in any of the categories.
No more calls to CS for me. That experience was the worst.
She snarled that i was over in block hours but when i checked my block hours flown I couldn’t see any conflict or anything close to a 117 violation in any of the categories.
No more calls to CS for me. That experience was the worst.
Some schedulers do get upset when a pilot does not check the trip in the rules auditor before calling.
06-12-2018, 03:46 AM
#153
Gets Weekends Off
Joined APC: Apr 2014
Posts: 1,101
Originally Posted by waldo135
I️ have been one who was in favor of the ARCOS concept. I️ got a call recently around 1:30 AM. Checked open time on my phone ... no such trip. Got out of bed, went to computer. Found out trip was awarded out of base 4 minutes after I️ got the call. (I️ never got 10 minutes to respond). Took screen shots. Went to bed. Next day I️ called CS. 4 phone calls later, got paid over 29 hours for getting bypassed. Still like the idea of ARCOS, but like most things IT related at Delta, it still has issues. Watch carefully for being bypassed, it is happening.
06-12-2018, 04:57 AM
#154
Super Moderator
Joined APC: Jul 2006
Posts: 5,553
Originally Posted by 3 green
I have heard a lot of pilots are being pay protected for missed greenslips since ARCOS started..
06-12-2018, 07:36 AM
#155
Gets Weekends Off
Joined APC: Apr 2007
Posts: 4,458
Originally Posted by waldo135
Still like the idea of ARCOS, but like most things IT related at Delta, it still has issues. Watch carefully for being bypassed, it is happening.
06-12-2018, 02:55 PM
#156
Gets Weekends Off
Joined APC: Jan 2014
Posts: 1,890
Originally Posted by crewdawg
Chalk me up as another one who got paid (single pay) for a GS that was missed due to a ARCOS snafu. I think I actually like this program. I'll take getting pay to NOT fly a trip.
06-12-2018, 03:02 PM
#157
Gets Weekends Off
Joined APC: Jul 2008
Posts: 4,921
Originally Posted by Gspeed
How quickly did you get the pay? ALPA told me the backlog for scheduling issues is 120 days.
06-12-2018, 03:12 PM
#158
Gets Weekends Off
Joined APC: Jan 2014
Posts: 1,890
Originally Posted by hockeypilot44
Last time I got missed for a green slip, I got the single pay 3 years and 3 months later. Just put in a blanket greenslip. I’m off every weekend and now fishing for free pay. Didn’t realize ARCOS was this messed up.
06-16-2018, 08:23 AM
#160
Line Holder
Joined APC: May 2012
Position: assume it
Posts: 54
Dramarama...
And now that the ARCOS rollout has gone as smoothly as a square wheel we have all the drama, firings, letters, and recriminations from our ALPA reps.
I know anything new has growing pains but am still surprised we agreed to this in C2015 without any specific language knowing that the company would exploit any grey area to its own benefit. Then, agreeing to let it be rolled out during the busiest flying period of the year? Now our MEC thinks we need specific language. Talk about skating to where the puck has been. Sheesh.
I know anything new has growing pains but am still surprised we agreed to this in C2015 without any specific language knowing that the company would exploit any grey area to its own benefit. Then, agreeing to let it be rolled out during the busiest flying period of the year? Now our MEC thinks we need specific language. Talk about skating to where the puck has been. Sheesh.
