Tunes, don’t you have 90 days to inform the company of a suspected violation, and a recorded line call to CS to inquire satisfies that requirement? Then, the ALPA scheduling committee guys can do their good work?

 

I’ve been getting multiple IA calls for NYC 320B per day.

How does IA pay if you are below GS trigger?

 

This is how it works. ARCOS is a notification tool only and has nothing to do with determining which pilots should be offered the trip. That is done the same way it always has been by the scheduler running a trip coverage report. Once the report identifies the pilots to contact the names are sent to ARCOS for notification. This is also why if you accept the trip via ARCOS it does not show up in DBMS. The scheduler has to manually show acceptance in DBMS. They forget to do that often.

 

IA always pays double...no IA trigger....separate from GS trigger.

 

Thanks.

Filler

 

he can send an email to scheduling committee or pm me if he wants it looked into, i know he said he was satisfied earlier, he's free to change his mind! We can search all ARCOS history just by a pilot's name and look into it if he wants it looked into. A lot of emails we get about ARCOS guys think they were missed out on a GS and occasionally they were, but in those cases usually it's a senior pilot that is paid. So, just think of it as every time you write in if we find out it was done in error someone is getting paid, even if it's not you...so you are doing your fellow pilots a solid.

We want you to email is when you have issues, just keep in mind it's going to take a little while to get back to you now. There are over 300 emails in the inbox....up until a few months ago we were able to keep it under 100 which was about a 4-5 day turn time....needles to say, things have changed

 

120 days. Just got off the line with Dalpa scheduling.

 

Great, thanks for that.

So the takeaway is, if you suspect you got hosed, make a phone call to CS to inquire as a hedge within 120 days to preserve your right to grieve it later.

 

I emailed an issue to DALPA scheduling over a month ago. Haven’t heard a peep.


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I emailed an issue two weeks ago and hadn’t heard anything back. I called today and got a call back in about 2 hours. I was told to call the company first and if it’s not resolved call dalpa back.
Called the company and got 10:30 for an incorrectly awarded greenie #winning