DAL wins WSJ 2019 best airline for service
#12
Gets Weekends Off
Joined APC: Jul 2008
Position: B767
Posts: 795
Well, here's one example:
American's business class seating on some A321s doesn't have any seatback video - you need to bring your own iPad or whatever, and put it in that empty space. I kid you not...
While not everyone watches the screen, if I was paying the $$$ for the seat, I'd really like to have the option - especially when many Delta planes have it in business class, and coach - in every seat.
American's business class seating on some A321s doesn't have any seatback video - you need to bring your own iPad or whatever, and put it in that empty space. I kid you not...
While not everyone watches the screen, if I was paying the $$$ for the seat, I'd really like to have the option - especially when many Delta planes have it in business class, and coach - in every seat.
AA needs to be focused on on-time and baggage performance and somehow making some effort to improve the former US Air hubs. I will absolutely avoid CLT at all costs. The RJ operation there is garbage. I try to fly AA as often as possibly (keep my miles in one place) but if CLT is my only option I look to DL, UA, or SWA.
#13
Rodeo clown
Joined APC: Feb 2017
Position: Tractor seat
Posts: 703
As someone who has spent a lot of time in those seats it doesn’t really bother me. I have a feeling it won’t bother the business traveler too much either. Avgeeks who track all of the gee whiz stuff on all the airlines will balk at it. The ability to stream the on board collection on my iPad is fine with me. My iPad has a better screen and with my noise cancelling headphones it’s a lot better than plugging in to the on board audio jack.
AA needs to be focused on on-time and baggage performance and somehow making some effort to improve the former US Air hubs. I will absolutely avoid CLT at all costs. The RJ operation there is garbage. I try to fly AA as often as possibly (keep my miles in one place) but if CLT is my only option I look to DL, UA, or SWA.
AA needs to be focused on on-time and baggage performance and somehow making some effort to improve the former US Air hubs. I will absolutely avoid CLT at all costs. The RJ operation there is garbage. I try to fly AA as often as possibly (keep my miles in one place) but if CLT is my only option I look to DL, UA, or SWA.
#15
Gets Weekends Off
Joined APC: Jul 2010
Position: window seat
Posts: 12,522
American's business class seating on some A321s doesn't have any seatback video - you need to bring your own iPad or whatever, and put it in that empty space. I kid you not...
While not everyone watches the screen, if I was paying the $$$ for the seat, I'd really like to have the option - especially when many Delta planes have it in business class, and coach - in every seat.
While not everyone watches the screen, if I was paying the $$$ for the seat, I'd really like to have the option - especially when many Delta planes have it in business class, and coach - in every seat.
I could (couldn't?) care less about some quirky IFE touch screen that's forcibly interrupted dozens to hundreds of times per flight, random screen freezes and outages etc, just to access average entertainment content. Give me fast wifi any and every day over the crapy proprietary touch screens and their content. If anyone disagrees, just carbon shame them with the added weight required for all that obslete equipment anyway.
#16
Gets Weekends Off
Joined APC: Jun 2015
Position: A320 Left.
Posts: 113
Spirit guy here. Congratulations on this prestigious recognition. Hopefully it will mitigate all of the bad PR you guys have been getting lately. Hate to see Delta become the industry laughingstock again like in the late 80’s and early 90’s.
#17
Gets Weekends Off
Joined APC: Sep 2017
Posts: 899
#19
Banned
Joined APC: Feb 2008
Position: The Beginnings
Posts: 1,317
HAH! I richly deserved that! No hard feelings, please.
I think everyone sat up and took notice of Spirit’s 100 plane Airbus order.
I find it highly amusing to do the news sweep every week of all US carriers for poorly behaved passengers. Delta, United, American, SWA, Spirit...welcome to the rotating news cycle of carriers who routinely have crazy stuff happen on a regular basis.
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