IA Calls
#31
Gets Weekends Off
Joined: Jul 2010
Posts: 12,833
Likes: 172
From: window seat
That said, eliminating ARCOS and going back to calling one at a time works for me.
#32
I didn’t ask for ARCOS, the company implemented it for their own forecasted gains. I didn’t ask for GS to be proffers, the company did that. This gummed up system is of the company’s making and there aren’t any settings to manage (that I know of) to eliminate head fakes and still get called for trips I want.
There’s no false angst on my end. We all know one beauty of this job is leaving it a work. We can’t do that now without sacrificing the premium pay our seniority should afford us.
If the company put a few hours of effort into modernizing the green slip and white slip entry process they could eliminate a ton of drag for the system. Seeing as how they already underpay schedulers and understaff all departments for IROPs, though, they’ve shown they have no wisdom about where to invest for actual savings and efficiency and seem not to care that we regularly implode in flight ops.
I don’t need a perfect trip, but when the company is offering so much premium pay to offset their poor planning and mismanagement, folks can and do get picky. They also stop flying extra at straight pay, which exacerbates the mess. Like almost every other problem - this one is on the company, not the pilots. I don’t choose to cede my own QOL even a little to fix problems they cause and won’t rectify themselves.
There’s no false angst on my end. We all know one beauty of this job is leaving it a work. We can’t do that now without sacrificing the premium pay our seniority should afford us.
If the company put a few hours of effort into modernizing the green slip and white slip entry process they could eliminate a ton of drag for the system. Seeing as how they already underpay schedulers and understaff all departments for IROPs, though, they’ve shown they have no wisdom about where to invest for actual savings and efficiency and seem not to care that we regularly implode in flight ops.
I don’t need a perfect trip, but when the company is offering so much premium pay to offset their poor planning and mismanagement, folks can and do get picky. They also stop flying extra at straight pay, which exacerbates the mess. Like almost every other problem - this one is on the company, not the pilots. I don’t choose to cede my own QOL even a little to fix problems they cause and won’t rectify themselves.
To summarize, while yes, the company implemented it, but we also permitted it when we accepted TA2.
#33
... If the company put a few hours of effort into modernizing the green slip and white slip entry process they could eliminate a ton of drag for the system. Seeing as how they already underpay schedulers and understaff all departments for IROPs, though, they’ve shown they have no wisdom about where to invest for actual savings and efficiency and seem not to care that we regularly implode in flight ops.
I certainly think there must be batch size limits. Before we had batch sizes I was getting calls at 2 or 3am for a rotations that sometimes reported in more than 12 hours where I was the 15th or 20th pilot in line. So now I'm awake and I check ARCOS and #2 and #5 pilots have already said they want it. And that was a GS with parameters I would fly, not a fishing expedition.
That kind of incompetence and total disregard for crew members is why we need batch sizes. I agree we might need to go to percentage based or more dynamic sizes based on time to report.
I shouldn't have to turn my phone off when I'm ready and willing to fly because they are incapable of not nuisance calling 50 pilots. We did not make this staffing 'situation', let's not talk concessions to fix their self-induced crunch.
That kind of incompetence and total disregard for crew members is why we need batch sizes. I agree we might need to go to percentage based or more dynamic sizes based on time to report.
I shouldn't have to turn my phone off when I'm ready and willing to fly because they are incapable of not nuisance calling 50 pilots. We did not make this staffing 'situation', let's not talk concessions to fix their self-induced crunch.
"Measure with a micrometer, cut with an axe" is not always a good axiom. We need to take smaller bites at the problem, vice making huge/wild changes (back to what we had before the batch size LOA - and many will recall that LOA was WIDELY demanded by the pilot group.)
If I were King, I would put more transparency into the system on all levels. Once the ARCOS Batch has started to run, the App can be made to 'unhide' the callouts above you, but the phone call only comes when/if it gets down to you. IOW, everybody can "see" the callout at the same time. That way you can follow the slips as they trickle down, particularly when there is a huge avalanche coming, well before it gets to you. Order them accordingly, and wait for your 'batch' to come - or not. People aren't interrupted/called too early, but you have a lot more time to respond. If you miss all that, the call comes and it's just like it is today.
A tweak to Batch sized is warranted. But my biggest beef with opening the aperture on batch sizes, especially to eliminating batches altogether, is getting woken up in the middle of the night for a trip I have no chance at getting. I don't mind the 0100 phone call if I have a strong chance at it, but otherwise, I shouldn't have to put my phone on silent so I can sleep only to miss a call I would have taken. But frankly, I don't want the 6-9 AROCS calls per day that I sometimes get becoming the norm, which would happen with eliminating of batch sizes.
Additionally, I would require every single use of 23.M.7 would require TWO inputs on the daily trip coverage. The first is the IA, the second is the 'senior pilot' getting paid. FULL TRANSPARENCY. NO EXCEPTIONS.
#34
Gets Weekends Off
Joined: Sep 2017
Posts: 1,021
Likes: 0
I totally disagree with this idea that batch size should be tied to size of your category. Just because I am in a large category I get more nuisance calls for trips I will never get than some other category? If the batch size is big enough for a small category to get a taker then it is big enough for a large category. Shouldn’t make any difference how many total pilots are in a group.
#35
Gets Weekends Off
Joined: Sep 2014
Posts: 5,149
Likes: 113
Do have a reference for this? It seems counter intuitive. The company just wants to cover the trip. Why would they cede contact not being an assignment and make it a proffer.....thereby increasing their work? They wanted ARCOS to streamline trip assignments and pilots wanted it for the same reasons.
- Give me more parameters
- Let me easily toggle on/off as my social/family/alcohol schedules ebb and flow
- Let slips carry over multiple bid groups or at least allow copy/paste of all my hard work to make them representative of what I’ll accept
- Keep me logged in to icrew for more than twelve seconds
#36
Gets Weekends Off
Joined: Sep 2014
Posts: 5,149
Likes: 113
I fixed it for you. Just for all the newer pilots here--prior to ARCOS, green slips were not proffers, and so long as you were FAR-legal (hadn't consumed any alcohol, etc) and were in place to be able to report for the trip, if you answered the phone, the trip was yours--period.
#37
Gets Weekends Off
Joined: Sep 2014
Posts: 5,149
Likes: 113
While this is very true, there is no inherent right to small batch sizes especially for pilots who shotgun blanket GS requests when they are super selective then get salty when their phone rings. You want to be notified of anything and everything all the time? You deserve to be woken up. We should spend zero capital protecting the little perfection mentalities like that.
That said, eliminating ARCOS and going back to calling one at a time works for me.
That said, eliminating ARCOS and going back to calling one at a time works for me.
#38
Gets Weekends Off
Joined: Sep 2014
Posts: 5,149
Likes: 113
Hold the phone there professor. "Automated coverage" was a line item that was specifically included in TA2, and part of that was GS became proffers. More specifically, it also didn't include any barriers, parameters or restrictions.
To summarize, while yes, the company implemented it, but we also permitted it when we accepted TA2.
To summarize, while yes, the company implemented it, but we also permitted it when we accepted TA2.
#40
Can't abide NAI
Joined: Jun 2007
Posts: 12,078
Likes: 15
From: Douglas Aerospace post production Flight Test & Work Around Engineering bulletin dissembler
Since we can control "Auto Accept" and "Auto Acknowledge" the obvious fix is to insert coverage just above 23 M. 7. that gives the trip to the most senior pilot who has waived their proffer.
A friend sent me this and I agree. Feel free to copy and send to your Reps if you are inclined to do so.
Suggested improvements to trip coverage:
A friend sent me this and I agree. Feel free to copy and send to your Reps if you are inclined to do so.
Suggested improvements to trip coverage:
- Conditionally waive the proffer: If a close-in trip needs to be covered (in an instance where 23 M. 7. would be used) direct Crew Scheduling to skip to pilots who have selected YES to AUTO ACCEPT that trip via PCS and award the rotation in seniority order of those who want to fly. Limitations would have to be mutually agreeable and specific, say < 120 minutes to report.
- If we want to maintain the "proffer" aspect of close-in assignments, then expand the batch size. This is a worse choice than #1 because it will disturb rest (for some reason these calls seem to always come between 2 & 4 AM) and Crew Scheduling still has the uncertainty of knowing whether the pilot awarded the trip is willing to fly.
- Require trip coverage be initiated within a specific time limit and make this information transparent to line pilots. Line pilots have no visibility into when trip coverage is pulled, or coverage begins. This would drastically reduce non-productive calls to Crew Scheduling.
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