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Old 05-13-2023 | 03:19 AM
  #61  
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Originally Posted by SabreDriver
How it should work is:

CS initiates coverage, that process runs through all the steps on the ladder…. If at any time they (CS) abandon the coverage ladder and use reroute or IA to cover the flight, so be it. But, the ARCOS coverage should continue, and the first pilot to accept the trip (that was already covered) gets pay protection. Not just the senior pilot, but the senior pilot who actually accepted/acknowledges the trip via ARCOS. I think that would generate some much needed transparency in the trip coverage.

Maybe it’s time for some union representatives to sit in crew scheduling and observe, perhaps abandoning the coverage ladder should require union notification and concurrence…in real time. There’s no telling how much $ we could capture, that currently takes months to recover.

We currently have a Scheduling Rep who sits over with CS and puts out fires left and right. Typically there during normal business hours during the work week.



Also, determining an M.7 isn’t as simple as paying the most senior guy on the trip coverage report. It’s as standardized as possible and dependent on timeline and sequence of events.
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Old 05-13-2023 | 08:12 AM
  #62  
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Originally Posted by Ar Pilot
We currently have a Scheduling Rep who sits over with CS and puts out fires left and right. Typically there during normal business hours during the work week.
That's cool but we need that same level of QC outside of banker's hours way more as that's when things tend to hit the fan.
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Old 05-14-2023 | 10:11 AM
  #63  
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Some really great points here: running it earlier & allowing ARCOS to continue calling no matter what, and paying senior acknowledgee, but there’s another opportunity to play games (if it’s past report just say Accept). Also batch size increase quid pro quo. Good discourse.
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Old 05-17-2023 | 08:39 AM
  #64  
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What is the phone number that IA calls are coming from? I want to preemptively block this for the summer. PM if necessary.
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Old 05-17-2023 | 08:41 AM
  #65  
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Originally Posted by notEnuf
What is the phone number that IA calls are coming from? I want to preemptively block this for the summer. PM if necessary.
It’s the normal crew scheduling number.
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Old 05-17-2023 | 08:46 AM
  #66  
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Originally Posted by notEnuf
What is the phone number that IA calls are coming from? I want to preemptively block this for the summer. PM if necessary.
Why? Just say, "Hello"...."May I ask who's calling?"...."Sorry he's not here, can I take a message?"

Easy peasy!
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Old 05-17-2023 | 08:47 AM
  #67  
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Originally Posted by Buck Rogers
Why? Just say, "Hello"...."May I ask who's calling?"...."Sorry he's not here, can I take a message?"

Easy peasy!
They're usually from the automated VRU. Nobody to talk to.
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Old 05-17-2023 | 08:51 AM
  #68  
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Originally Posted by Gspeed
It’s the normal crew scheduling number.
Of course it is. @#$%
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Old 05-17-2023 | 08:57 AM
  #69  
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Originally Posted by Tropical
They're usually from the automated VRU. Nobody to talk to.
So...then what's the problem? You are not gonna have to go fly if you don't want to . How do you handle a call that says, "spam risk"? Seems analogous to me.
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Old 05-17-2023 | 09:01 AM
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Originally Posted by Buck Rogers
So...then what's the problem? You are not gonna have to go fly if you don't want to . How do you handle a call that says, "spam risk"? Seems analogous to me.
I think OPs idea was for the phone to not ring at all. If you have no intention of flying an IA, why even get bothered by the phone ringing at all hours of the day/night?
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