... but if the trip was reporting in more than 8 hours, and he didn’t get any trip that he was called for, by definition the batch size was greater than 1:1, right?

Agreed. Just wanted to make sure that he was aware of the apparent limitations of ARCOS as it pertains to the new LOA.

Arcos is frustrating. I got woken up at 2am last night. Trip was a :45 flight out in the afternoon and back next morning. As easy as it gets. I put in for it. Didn't get it. I was number 2 according to ARCOS. 3 people on list. In my opinion, no reason I should have gotten that call until I was number 1. Call was 17 hours until sign-in.

I do like how they assign all trips at once though. That's a nice function. For 1 single trip though, only 1 pilot should get called.

Should be two hours of pay for you. Also easy money :-)

Thanks that’s good to know. Scheduling reviewed it and said it was Kosher. I didn’t buy it and sent it on to our schedule gurus to check. It seems as though the batch sizes in ARCOS should correctly reflect who was called to avoid this mess.

ARCOS called me for a GS even though I lost CQ currency and am technically NQ (even though it’s not showing on my schedule)

Delta IT...providing yesterday’s technology, tomorrow!

With just 1 general exception, in nearly every instance I've called them about a mistake they've made which would result in me getting paid CS has always claimed they were right and that I should shut up and color. In the vast majority of those cases a 2nd or 3rd call, a conversation with a supervisor, or a grievance with ALPA has gotten me paid -- to summarize I don't call CS unless I'm right and can prove it. I have no idea what training CS gets but from an end-user perspective it feels like they get at least a day of deflection and acting training since they rarely admit any fault and even with solid contractual references they will straight-faced lie to you in order to cover their mistakes.

The 1 general exception is a double edged sword. If you sit RES and fly greens CS will undoubtedly short your PB days on the initial award. You can even wait until the trip closes and the PB days will usually be insufficient. The stockholm syndrome crowd will go on about how they're manual and they're doing their best, but without fail when I call them to fix the problem the person who answers the phone usually fixes them correctly. So how is it that they so regularly get PB days wrong the 1st time but when called about the error they almost always get it right? It's almost like they actually know how they're supposed to be assigned, amazing right? It took me 1 RES GS to figure out how PB days are supposed to be assigned, you'd think somebody who assigns hundreds of greens a week might actually learn how to do it properly. Again, from an end user perspective the simplest answer is they're intentionally trained to steal from us. How much money does the company save by using the Erin Brockovich technique of deny all claims on the 1st attempt? How many pilots don't understand the contract or what they're supposed to be paid? This is a clear case where I'll be guided by Occam's Razor.

I agree the PB day calculations can be a problem but I don’t believe it’s anything nefarious. If it was, then the calculations would always be in the companies favor. My experience has been that as often as not their screw ups are in my favor. I’ve gotten extra PB days on my schedule, extra PB days in my bank and even gotten PB days on my schedule and in my bank for the same trip.
I don’t know what the root cause is. I suspect a combination of lack of training and being rushed while they play wack a mole trying to fill the schedule.

I think my ratio of company favor to mine is roughly 70:1 -- I've received 1 extra PB day and been shorted a LOT.

Random question, 15 Jan paycheck, that is part of 2021 earnings, correct? Or does it go to 2020 as that was when it was earned?

Had a conversation about it and honestly don’t know where to look up a reference?