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Old 09-15-2017 | 05:45 AM
  #15771  
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Originally Posted by FODhopper
Anyone else having issues logging into Crewtrac remotely? Late afternoon yesterday I was having problems but I understand it goes down from time to time.

Tried just now (both times on my laptop) and still having issues. It's actually been solid since they fixed the issues in March so this is somewhat surprising.
Yup...........
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Old 09-15-2017 | 06:40 AM
  #15772  
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Originally Posted by JTwift
Yup...........
So glad it isn't just me
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Old 09-15-2017 | 07:02 AM
  #15773  
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What ever the issue...it looks like it reverted back to the pre-upgrade from March. Getting some familiar error messages...but I'm not really in a nostalgic mood.
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Old 09-15-2017 | 09:41 AM
  #15774  
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Originally Posted by FODhopper
What ever the issue...it looks like it reverted back to the pre-upgrade from March. Getting some familiar error messages...but I'm not really in a nostalgic mood.
Coincides with the server swap. I'm not surprised at all. Mine did just work to self-notify some scheduling shenanigans though.
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Old 09-15-2017 | 11:50 AM
  #15775  
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Originally Posted by Iceberg
Coincides with the server swap. I'm not surprised at all. Mine did just work to self-notify some scheduling shenanigans though.
So we all had to guess that this was part of the citrix work. I read that vague announcement when it came out...may have made sense to the IT dept....but a list of programs/services associated would have been helpful to the rest of us. Alas...its all over now.
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Old 09-15-2017 | 01:18 PM
  #15776  
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Has anyone had issues with crew pay not putting anything in rainmaker after being bought off for OE? I had 100 credit before being bought off for OE, now it's showing 76hrs without any notes. I didn't see the BOE code in crewtrac either.
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Old 09-15-2017 | 01:38 PM
  #15777  
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Originally Posted by seminolepilot
Has anyone had issues with crew pay not putting anything in rainmaker after being bought off for OE? I had 100 credit before being bought off for OE, now it's showing 76hrs without any notes. I didn't see the BOE code in crewtrac either.
Call CS they have to code it correctly
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Old 09-15-2017 | 05:13 PM
  #15778  
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Originally Posted by seminolepilot
Has anyone had issues with crew pay not putting anything in rainmaker after being bought off for OE? I had 100 credit before being bought off for OE, now it's showing 76hrs without any notes. I didn't see the BOE code in crewtrac either.
You can also input the correct info into rainmaker. I've had the same issue and that fixed it.
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Old 09-16-2017 | 02:58 AM
  #15779  
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Originally Posted by Five93H
You can also input the correct info into rainmaker. I've had the same issue and that fixed it.
That's what I did, put it in the line comments for those days. They fixed it in a day or two..

Also, double check your 32 hour overnights on 5 days. I've had three in a row where they didn't give me min credit for that day. Quick fix.

Sent from my SM-G950U using Tapatalk
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Old 09-16-2017 | 07:31 AM
  #15780  
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Is travelnet down? Was using it fine a couple hours ago.
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