What's the Latest at ASA/Expressjet?
#5691
Banned
Joined APC: Dec 2007
Position: EMB 145 CPT
Posts: 2,934
Makes me smile to hear that. If only someone at ASA could've been in charge of who buys who. Then they wouldn't feel this way.
#5692
Gets Weekends Off
Joined APC: Dec 2012
Posts: 610
Our house or passenger satisfaction is a direct correlation to the abysmal express product and the flying it performs. When express touches over half the passengers we carry the burden falls on them quite often.
I do hope United can recognize the failings of express jet, bring some flying back to the mainline and make sure we don't hire from express jet pilot group.
I do hope United can recognize the failings of express jet, bring some flying back to the mainline and make sure we don't hire from express jet pilot group.
Some reasons people at my home airport complain:
1) Single (off center isle) sardine can. Delta has large RJs and mainline. United’s fault.
2) Not having a jetbridge, Delta has 2 gates for 8 flights a day. United has 1 for 11 so they constantly catch up with each other which forces a hardstand (Rain snow and cold). United’s fault
3) Baggage or any ground service delays United’s fault, they contract Envoy for all ground operations
4) Customer service experience in the airport, United’s fault they contract Envoy for ticket handling
5) Ground equipment problems, they won’t let other branded equipment service their RJ’s forcing larger delays. United’s fault
They don’t ever complain about the xjt pilot’s W&B, fuel planning, to & landing, CRM or risk management, or emergency procedures. If it’s reliable aircraft, service, or staffing it may be United or the sub. So your answer is to not hire the pilot? Is that to discipline them or to scare them strait?
#5693
Both airlines would have been better off separate. This management and the rest of the operation is in WAY over their heads.
#5695
ExpressJet is no gem, but mainline United certainly isn't at the top of the pack. Unless you're talking about delayed flights and customer complaints. United is a mess as whole and trying to blame it on regional feed is absurd. How about y'all get your house in order before you start casting shade on other carriers.
I do hope United can recognize the failings of express jet, bring some flying back to the mainline and make sure we don't hire from express jet pilot group.
#5696
Line Holder
Joined APC: Jan 2014
Position: EMB 145 FO
Posts: 65
Our house or passenger satisfaction is a direct correlation to the abysmal express product and the flying it performs. When express touches over half the passengers we carry the burden falls on them quite often.
I do hope United can recognize the failings of express jet, bring some flying back to the mainline and make sure we don't hire from express jet pilot group.
I do hope United can recognize the failings of express jet, bring some flying back to the mainline and make sure we don't hire from express jet pilot group.
As far as hiring goes you guys are the only major without a wholly owned or any type of preferential hiring program so a lot of new hires come from xjt and SKW with a handful coming from other regionals. You're stuck with us, learn to love us.
PS Can I get a rec?
#5698
Gets Weekends Off
Joined APC: Jul 2013
Posts: 10,068
Our house or passenger satisfaction is a direct correlation to the abysmal express product and the flying it performs. When express touches over half the passengers we carry the burden falls on them quite often.
I do hope United can recognize the failings of express jet, bring some flying back to the mainline and make sure we don't hire from express jet pilot group.
I do hope United can recognize the failings of express jet, bring some flying back to the mainline and make sure we don't hire from express jet pilot group.
If you honestly think it's the RJ pilots' fault, you clearly haven't spent any appreciable time seeing what the scum of the operation, in your opinion, has to deal with.
Have you ever seen one baggage handler loading all the checked bags and gate-checked bags? I have. Have you ever had to call 6 times to get your lav serviced because it was overflowing from lack of attention on the three previous hub stops? I have. Have you ever had to beg for ice or commissary on a 30-minute turn and be completely ignored? I have. Have you ever had to wait to board because a gate agent was busy boarding another flight? I have. It must be a nice view from your 767 throne where support staff kiss your toes while we all fight over the scraps.
#5699
Can't you guys recognize flamebait/trolling when you read it? Jeez, we got more important stuff to complain about.
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