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05-06-2012 | 06:46 PM

#1061

lakehouse

Gets Weekends Off

Joined: Aug 2008

Posts: 2,413

Likes: 0

From: forever fo

Quote:

Originally Posted by acl65pilot

Yes, but as a pilot you are not afforded the luxury in front of the customer.

I agree, however I know on jetblue they actually tell people to get out of the premium price seats. I think UAL as well in E+, you want it, you pay for it.

05-06-2012 | 08:06 PM

#1062

Red Forman

Banned

Joined: Jan 2008

Posts: 2,625

Likes: 0

From: Pilot

The fat lady suing SWA.

05-06-2012 | 08:06 PM

#1063

FmrFreightDog

Line Holder

Joined: Sep 2006

Posts: 868

Likes: 18

From: Starboard Side, weekends & holidays.

And when you're denied your contractual seat due to agent indifference? What then? Suck it up or stick up for your contractual rights?

05-06-2012 | 08:07 PM

#1064

mike734

New boss = Old boss

Joined: Mar 2005

Posts: 2,763

Likes: 1

From: Ca B737

If you were assigned the seat, it's yours. A CSA or FA would make the tool move. However, if it was a short flight it might not be worth it.

05-06-2012 | 08:09 PM

#1065

FmrFreightDog

Line Holder

Joined: Sep 2006

Posts: 868

Likes: 18

From: Starboard Side, weekends & holidays.

Quote:

Originally Posted by acl65pilot

Yes, but as a pilot you are not afforded the luxury in front of the customer.

When it comes down to a contractually afforded seat, I absolutely disagree.

05-06-2012 | 08:10 PM

#1066

hickspilot

Banned

Joined: May 2012

Posts: 136

Likes: 0

Quote:

Originally Posted by FmrFreightDog

When it comes down to a contractually afforded seat, I absolutely disagree.

how would that change what you can and cant say to a customer?

05-06-2012 | 08:14 PM

#1067

FmrFreightDog

Line Holder

Joined: Sep 2006

Posts: 868

Likes: 18

From: Starboard Side, weekends & holidays.

Quote:

Originally Posted by hickspilot

how would that change what you can and cant say to a customer?

"I believe you're in my seat" has always worked well for me.

05-06-2012 | 08:18 PM

#1068

hickspilot

Banned

Joined: May 2012

Posts: 136

Likes: 0

Quote:

Originally Posted by FmrFreightDog

"I believe you're in my seat" has always worked well for me.

and when they refuse to move? im not pushing this issue all im asking is how you would handle it in a professional manner. i remember a guy putting his bag into the seat next to him and refusing to move it because it was in another womans seat. long story short the cop told him, the bag can stay......but your leaving.