Tool of the day
08-05-2012 | 01:18 PM
#2261
Gets Weekends Off
Joined: Aug 2010
Posts: 2,530
Likes: 0
I nominate you. I think in JFK we have fairly good agents. If your a pilot, you should know the door closes 10 minutes prior. Almost every flight someone comes running up after the flight is closed out, they cant reopen all these flights for all the state reasons. Its not just reopening it in sabre, which isnt easy, but they reopen the cabin door which causes OOOI problems since now the flight returned to gate, and the bag door has to open for the roll aboard. A new close out also has to be done. If you show up 7 min before the flight leaves, and they reopen it, I bet it is now late. I am speaking only as me and not at all addressing the opinion of AMR.
08-05-2012 | 02:19 PM
#2262
Eats shoots and leaves...
Joined: Apr 2007
Posts: 849
Likes: 0
From: Didactic Synthetic Aviation Experience Provider
Sorry, I'm with JNS on this one. More than once I've been late for a connection on a FF ticket, hustled to the gate only to find out the flight is closed, and then watched it sit there for another 15 minutes while they load bags! Unotinental has done that to me at least twice.
Too many agents are only interested in filling squares, not doing what is right for customer service. I can't completely blame them, that comes from above. Doesn't make it any less frustrating.
Too many agents are only interested in filling squares, not doing what is right for customer service. I can't completely blame them, that comes from above. Doesn't make it any less frustrating.
08-05-2012 | 03:11 PM
#2263
Gets Weekends Off
Joined: Mar 2008
Posts: 485
Likes: 0
From: Chris's Closet
Sorry, I'm with JNS on this one. More than once I've been late for a connection on a FF ticket, hustled to the gate only to find out the flight is closed, and then watched it sit there for another 15 minutes while they load bags! Unotinental has done that to me at least twice.
Too many agents are only interested in filling squares, not doing what is right for customer service. I can't completely blame them, that comes from above. Doesn't make it any less frustrating.
Too many agents are only interested in filling squares, not doing what is right for customer service. I can't completely blame them, that comes from above. Doesn't make it any less frustrating.
08-05-2012 | 03:45 PM
#2264
On Reserve
Joined: Aug 2012
Posts: 12
Likes: 0
From: Flying rubber dog **** out of Hong Kong
Sorry, I'm with JNS on this one. More than once I've been late for a connection on a FF ticket, hustled to the gate only to find out the flight is closed, and then watched it sit there for another 15 minutes while they load bags! Unotinental has done that to me at least twice.
Too many agents are only interested in filling squares, not doing what is right for customer service. I can't completely blame them, that comes from above. Doesn't make it any less frustrating.
Too many agents are only interested in filling squares, not doing what is right for customer service. I can't completely blame them, that comes from above. Doesn't make it any less frustrating.
08-05-2012 | 04:11 PM
#2265
The Brown Dot +1
Joined: Jun 2009
Posts: 7,775
Likes: 0
From: 777B
Sorry, I'm with JNS on this one. More than once I've been late for a connection on a FF ticket, hustled to the gate only to find out the flight is closed, and then watched it sit there for another 15 minutes while they load bags! Unotinental has done that to me at least twice.
Too many agents are only interested in filling squares, not doing what is right for customer service. I can't completely blame them, that comes from above. Doesn't make it any less frustrating.
Too many agents are only interested in filling squares, not doing what is right for customer service. I can't completely blame them, that comes from above. Doesn't make it any less frustrating.
08-05-2012 | 06:56 PM
#2268
Line Holder
Joined: Feb 2010
Posts: 235
Likes: 0
From: Bent Over
Ha, this guy........
ATC Argument - YouTube
ATC Argument - YouTube
08-05-2012 | 08:52 PM
#2269
Gets Weekends Off
Joined: Jan 2008
Posts: 1,422
Likes: 0
From: the correct seat
Funny thing is the pilot states he has his grandkids on board which is why he has flight following then gets in a p***ing match with the controller over transiting through a warned area. If you requested flight following for safety cuz your grandkids are on board then want to take chances anyway then cancel the flight follow and press on and take your chances. Some people just amaze me.
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