crew services
#1
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crew services
Someone mentioned crew services on the SWA thread and I thought it might be good to share some learning points. I have found many of the crew schedulers to be new and not up to speed on the "rules of the game"
On reserve I flew a redeye home and was; after rest, put back on reserve that same day. after reading the FSG I saw that I was due either a day off or 4:12 pay for that. Called CS and they didn't believe it so I emailed CSMgt and they agreed and awarded the day off. Then went back into crewmenu and found I had the same thing happen in an earlier month. CS gave me 4:12hr retro for that. I then emailed the story to others in the class and 2 found the same situation and got the back credit. Oh well, hurt my own profit sharing :-)
-Banger
On reserve I flew a redeye home and was; after rest, put back on reserve that same day. after reading the FSG I saw that I was due either a day off or 4:12 pay for that. Called CS and they didn't believe it so I emailed CSMgt and they agreed and awarded the day off. Then went back into crewmenu and found I had the same thing happen in an earlier month. CS gave me 4:12hr retro for that. I then emailed the story to others in the class and 2 found the same situation and got the back credit. Oh well, hurt my own profit sharing :-)
-Banger
#2
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Originally Posted by banger
Someone mentioned crew services on the SWA thread and I thought it might be good to share some learning points. I have found many of the crew schedulers to be new and not up to speed on the "rules of the game"
On reserve I flew a redeye home and was; after rest, put back on reserve that same day. after reading the FSG I saw that I was due either a day off or 4:12 pay for that. Called CS and they didn't believe it so I emailed CSMgt and they agreed and awarded the day off. Then went back into crewmenu and found I had the same thing happen in an earlier month. CS gave me 4:12hr retro for that. I then emailed the story to others in the class and 2 found the same situation and got the back credit. Oh well, hurt my own profit sharing :-)
-Banger
On reserve I flew a redeye home and was; after rest, put back on reserve that same day. after reading the FSG I saw that I was due either a day off or 4:12 pay for that. Called CS and they didn't believe it so I emailed CSMgt and they agreed and awarded the day off. Then went back into crewmenu and found I had the same thing happen in an earlier month. CS gave me 4:12hr retro for that. I then emailed the story to others in the class and 2 found the same situation and got the back credit. Oh well, hurt my own profit sharing :-)
-Banger
Not "rules". Guidelines.
We have to go by the guidlines. CS follows guidelines, "When they can".
#3
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Originally Posted by automatique
Small correction:
Not "rules". Guidelines.
We have to go by the guidlines. CS follows guidelines, "When they can".
Not "rules". Guidelines.
We have to go by the guidlines. CS follows guidelines, "When they can".
#4
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Originally Posted by BlueSide
Maybe "when they can" is the problem. If you think that CS is not following the "Guidelines" send the values committee an email. They want to hear about everything so they can see what the trends are.
#6
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Originally Posted by BlueSide
Maybe "when they can" is the problem. If you think that CS is not following the "Guidelines" send the values committee an email. They want to hear about everything so they can see what the trends are.
Their jaws dropped. They were aghast. Don't remember any change...
Last edited by automatique; 09-12-2005 at 11:50 AM.
#9
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Originally Posted by Double Digit
Maybe it is time for a frank, intelligent conversation about JAPA (jetBlue Airways Pilots Association).
Maybe......
Maybe......
#10
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Just an idea..... Skywest has a group called the Skywest pilots association that is NOT a union but does represent the pilots to the company. It is comparable to the values committee but with a little more bite. Any old skywest people here that have a little more knowledge?
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