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-   -   SWA or JB? (https://www.airlinepilotforums.com/jetblue/121165-swa-jb.html)

Climbto450 04-20-2019 12:55 PM


Originally Posted by e6bpilot (Post 2805906)
Since the last incident that Zap is talking about where we had multiple crews basically crash in the lounge, there has been a major change in the way that SWA procures and distributes rooms. It used to be done by extra schedulers manning the “hotel desk”. It is now done by a full time Crew Operations Support team who is much much better at predicting the need, obtaining, and assigning hotel rooms. It was not uncommon 2 years ago to land in an overnight city with no hotel. I haven’t had that happen since they stood up COSA. To SWAs credit, after multiple meltdowns with stranded crews, I think (hope) they have gotten this one right. The Houston hurricane was the first big test of this, and they did a really good job. They even blocked and paid for commuter rooms for two months following the storm.
Our safety valve is also flight ops telling us that if we self procure hotel rooms when not assigned within a reasonable time, we will be reimbursed. I have done this with transportation but not hotels and I got reimbursed within two days of putting a claim in.

I have done this with rooms and my claim was processed and reimburse within 2 weeks.

ZapBrannigan 04-20-2019 03:58 PM


Originally Posted by e6bpilot (Post 2805906)
Since the last incident that Zap is talking about where we had multiple crews basically crash in the lounge, there has been a major change in the way that SWA procures and distributes rooms. It used to be done by extra schedulers manning the “hotel desk”. It is now done by a full time Crew Operations Support team who is much much better at predicting the need, obtaining, and assigning hotel rooms. It was not uncommon 2 years ago to land in an overnight city with no hotel. I haven’t had that happen since they stood up COSA. To SWAs credit, after multiple meltdowns with stranded crews, I think (hope) they have gotten this one right. The Houston hurricane was the first big test of this, and they did a really good job. They even blocked and paid for commuter rooms for two months following the storm.
Our safety valve is also flight ops telling us that if we self procure hotel rooms when not assigned within a reasonable time, we will be reimbursed. I have done this with transportation but not hotels and I got reimbursed within two days of putting a claim in.


I had no idea they had done all of this to correct the situation! Thanks E6B!

(To be fair I only fly AM trips and haven’t experienced any of those issues myself. So E6B would know way better than I do what mitigations have been put into place)


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ZapBrannigan 04-20-2019 04:03 PM


Originally Posted by n606tw (Post 2805877)
Yes Zap ... you are great! You have a good reputation on APC.

Still trying to understand what is your real motivation ... apart from being a pilot



No motivation. I liked JetBlue a lot. My classmates who are still there all seem really happy. I left because the commute didn’t work for me.

They’re both great companies but there’s a lot of misinformation out there about both companies that I think should be set straight to help potential applicants make their decisions.


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360KIAS 04-20-2019 05:12 PM


Originally Posted by ZapBrannigan (Post 2805999)
No motivation. I liked JetBlue a lot. My classmates who are still there all seem really happy. I left because the commute didn’t work for me.

They’re both great companies but there’s a lot of misinformation out there about both companies that I think should be set straight to help potential applicants make their decisions.


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Your insight and honesty is appreciated. The people I know who left all did so for being home based/not commiting. Which, as we all know, SHOULD be the number one factor when choosing an airline. QOL begins in base.

Glad SWA is working out for you. All my friends there seem pretty happy. It's all about perspective, eh?

Gary Kelly 04-20-2019 05:38 PM


Originally Posted by ZapBrannigan (Post 2805999)
No motivation. I liked JetBlue a lot. My classmates who are still there all seem really happy. I left because the commute didn’t work for me.

They’re both great companies but there’s a lot of misinformation out there about both companies that I think should be set straight to help potential applicants make their decisions.


Sent from my iPhone using Tapatalk

The difference in “truth” of what is seen here, vs PPRUNE and the FB is pretty huge.

Here I see only one guy really bash SWA. It Must be my Machiavellian social networking policy. On FB and PPRUNE there is a lot more “truth” than the propaganda spread here.

Of course, I love the propaganda. My pilots do a good enough job for me in that regard...Keep slaying those dragons.

n606tw 04-20-2019 06:10 PM


Originally Posted by Gary Kelly (Post 2806042)
The difference in “truth” of what is seen here, vs PPRUNE and the FB is pretty huge.

Here I see only one guy really bash SWA. It Must be my Machiavellian social networking policy. On FB and PPRUNE there is a lot more “truth” than the propaganda spread here.

Of course, I love the propaganda. My pilots do a good enough job for me in that regard...Keep slaying those dragons.


Hey CEO why don't you share one of they pprune story on SWA!

PotatoChip 04-20-2019 06:23 PM


Originally Posted by Gary Kelly (Post 2806042)
The difference in “truth” of what is seen here, vs PPRUNE and the FB is pretty huge.

Here I see only one guy really bash SWA. It Must be my Machiavellian social networking policy. On FB and PPRUNE there is a lot more “truth” than the propaganda spread here.

Of course, I love the propaganda. My pilots do a good enough job for me in that regard...Keep slaying those dragons.

You think there is more truth on PPrune?!

I have some beachfront property to sell.....

Gary Kelly 04-20-2019 06:25 PM


Originally Posted by PotatoChip (Post 2806071)
You think there is more truth on PPrune?!

I have some beachfront property to sell.....

That’s why truth was in quotes friend.

Gary Kelly 04-20-2019 06:25 PM


Originally Posted by n606tw (Post 2806064)
Hey CEO why don't you share one of they pprune story on SWA!

No, I don’t want to be in violation of my own social media policy.

Bluedriver 04-20-2019 06:34 PM


Originally Posted by BeatNavy (Post 2805886)
I could write a book about this, but I'll try to keep it short.

Over the years there's been a continuous erosion of QOL/benefits thru many unilateral changes made by the company. There used to be a ton of anti-union guys at JB (hence why it took 3 votes to get a union on property), but JB in the last few years has managed to get 2 unions on property, with more coming. That should paint the management picture. The labor dispute with the pilots didn't help (with management basically saying "while we can afford to pay you guys industry leading pay, we think you deserve less than DAL, AA, UAL, FDX, UPS, SWA, and ALK").

Icing on the cake, for all labor groups, was the insulting profit sharing. The unilateral change to the profit sharing formula (for the 3rd time at JB), pssed off a ton of people. PS payouts for the last few years:
2015: 11%
2016: 16.35%
2017: 2.9%
2018: 0.2%

Talk about disincentivizing people, especially when the company is making a ton of money and peers are getting a lot more.

Not saying there aren't issues and btching everywhere, but I think this forum, and other JB forums, has more than other airlines due to the labor war management waged, mostly due to their fear of rising costs and their Wall St. overlords (and Joel P.). There is more to it than just sport btching. Former company guys/blue juicers have flipped to either apathetic or anti-company. That said, out on the line, there are plenty of happy people at JB. Attrition to other airlines isn't that high. People at JB, even the loudmouth complainers on forums, want the company to succeed but are frustrated by the wasted opportunity and the repeated shortcomings of the company (labor relations, operations, etc.).

Management at JB really needs handle the next round of negotiations better, fix profit sharing, invest money to fix the operation, staff appropriately in all departments, and do more than have BBQs and pizzas to try to fix the culture problem. Buying back $1.25bil in stock (to please Wall St) while taking PS away from frontline employees and while watching the operation crumble wasn't smart. It's misstep after misstep by management on the operation and labor sides. There is one overriding concern with management: the next earnings call...to the overall detriment of the company and its future (at least in the minds of many). Lots of people at JB, despite the forums, hope the operation and culture turn around and things turn out well. I personally hope for the best for JB and all the employees chugging along, and hope both the operation and labor/management relations get a lot better over the next few years.

Edit: I was reading this thread and thought it was a JB thread. There are issues everywhere, some just have more than others at times. https://www.airlinepilotforums.com/a...-american.html

Glad you took the time to write this, epic post. You sir, get a double-Lift award and a culture handshake.


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