Delta j/s and first class no more?
02-28-2010 | 06:15 PM
#41
Gets Weekends Off
Joined: Feb 2009
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From: right for a long, long time
80,
I do in fact remember, and although a jumpseater was listed as a "9H" under the NRSA system, when the agent "released" the seats they could release a seat in "first class" instead of "economy" regardless of how the person was "listed" for the flight.
Again, and I'll sound like a stuck record when repeating myself multiple times, it was completely at the agents discretion as to whether they would release the listing under a "first class vacancy" or maintain the status of the listing for the flight and issue an economy class seat instead. (READ-No specific policy saying that they couldn't, unless of course Bar comes up with something and then I'll have to eat CROW for the previous three posts of mine.) Disclaimer: Never have seen a policy saying they couldn't release a first class seat for someone listed as a 9H.
Has nothing to do with how a person was listed for the flight, but instead what the agent chose to "release for seats" when the rest of the flight had already been boarded. Hence, my receiving a first class seat multiple times when jumpseating on NWA.
GJ
I do in fact remember, and although a jumpseater was listed as a "9H" under the NRSA system, when the agent "released" the seats they could release a seat in "first class" instead of "economy" regardless of how the person was "listed" for the flight.
Again, and I'll sound like a stuck record when repeating myself multiple times, it was completely at the agents discretion as to whether they would release the listing under a "first class vacancy" or maintain the status of the listing for the flight and issue an economy class seat instead. (READ-No specific policy saying that they couldn't, unless of course Bar comes up with something and then I'll have to eat CROW for the previous three posts of mine.) Disclaimer: Never have seen a policy saying they couldn't release a first class seat for someone listed as a 9H.
Has nothing to do with how a person was listed for the flight, but instead what the agent chose to "release for seats" when the rest of the flight had already been boarded. Hence, my receiving a first class seat multiple times when jumpseating on NWA.
GJ
02-28-2010 | 06:26 PM
#42
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From: "Prof" button manipulator
Um....I've stayed out of this for a while, but I was a gate agent in MEM in a past life and I can honestly say it was at that time (just post 9/11) that we were not permitted to issue jump seaters an F seat from the gate unless there was nothing else available. Whatever the captain did on board was his business and I always did my best to let the captain know what "good" seats were going to be available.
A sincere thank you for your input. My intentions are to find out whether the first class seats that I was issued as a jumpseater on NWA (circa 02'-07') were a discretionary effort by the agent, something that was ultimately against policy, or if there was somehow a misunderstanding of what policy actually was.
Not saying you are/were wrong, just trying to find out whether it was "formal written policy", or "informal verbal policy" passed down from a manager, to a supervisor, to the men & women "on the front lines" such as yourself.
Again, thanks for any input. Trying to make this seem as civil as possible, as sometimes through the medium of text alone, words can be taken the wrong way with the loss of voice inflection received in verbal conversation.
Signed,
GJ
P.S. Not going to believe you guys until I see it in writing, which I'm quite sure Bar is working diligently at as we speak with the internet research talent that he has. :-)
02-28-2010 | 07:04 PM
#44
Line Holder
Joined: Dec 2007
Posts: 71
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From: iah 73 fo
Same happened to me on Christmas Eve. J/S mco to cvg on Delta and gate agent put me in coach. Didn't care as I was getting home for Christmas. I walked into the cockpit to say hi. The crew was great, CA joked that they should put me in coach and I said "Yup, the agents did" As soon as I said that, the CA said "What, just grab a seat in first." Great crew. Wish we (CAL) treated J/S, including our own, with dignity and just put them up front. As a safety measure, I would like any crew member in row 2B, instead of 32B.
03-01-2010 | 06:45 AM
#45
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Joined: Jun 2008
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From: 737 CAPT
03-01-2010 | 07:03 AM
#46
Gets Weekends Off
Joined: Mar 2006
Posts: 567
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From: retired
Shiz,
A sincere thank you for your input. My intentions are to find out whether the first class seats that I was issued as a jumpseater on NWA (circa 02'-07') were a discretionary effort by the agent, something that was ultimately against policy, or if there was somehow a misunderstanding of what policy actually was.
Not saying you are/were wrong, just trying to find out whether it was "formal written policy", or "informal verbal policy" passed down from a manager, to a supervisor, to the men & women "on the front lines" such as yourself.
Again, thanks for any input. Trying to make this seem as civil as possible, as sometimes through the medium of text alone, words can be taken the wrong way with the loss of voice inflection received in verbal conversation.
Signed,
GJ
P.S. Not going to believe you guys until I see it in writing, which I'm quite sure Bar is working diligently at as we speak with the internet research talent that he has. :-)
A sincere thank you for your input. My intentions are to find out whether the first class seats that I was issued as a jumpseater on NWA (circa 02'-07') were a discretionary effort by the agent, something that was ultimately against policy, or if there was somehow a misunderstanding of what policy actually was.
Not saying you are/were wrong, just trying to find out whether it was "formal written policy", or "informal verbal policy" passed down from a manager, to a supervisor, to the men & women "on the front lines" such as yourself.
Again, thanks for any input. Trying to make this seem as civil as possible, as sometimes through the medium of text alone, words can be taken the wrong way with the loss of voice inflection received in verbal conversation.
Signed,
GJ
P.S. Not going to believe you guys until I see it in writing, which I'm quite sure Bar is working diligently at as we speak with the internet research talent that he has. :-)
03-01-2010 | 07:39 AM
#47
Gets Weekends Off
Joined: Sep 2008
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From: Kickin’ Back
To get back on topic, I have not read anything about a change in jumpseat policy in any company communication. I just re-read the FOM on jumpseat and the following is the only thing I can find related to this topic. It's on the first page of Chap. 4.
"The number of seats available to jumpseat riders is equal to the number of
available flight deck jumpseats and available cabin passenger seats in all cabin
classes."
That says to me that a JS'er can sit in any open seat no matter where it is located.
Denny
"The number of seats available to jumpseat riders is equal to the number of
available flight deck jumpseats and available cabin passenger seats in all cabin
classes."
That says to me that a JS'er can sit in any open seat no matter where it is located.
Denny
03-01-2010 | 07:42 AM
#48
Gets Weekends Off
Joined: Sep 2008
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From: "Prof" button manipulator
To get back on topic, I have not read anything about a change in jumpseat policy in any company communication. I just re-read the FOM on jumpseat and the following is the only thing I can find related to this topic. It's on the first page.
"The number of seats available to jumpseat riders is equal to the number of
available flight deck jumpseats and available cabin passenger seats in all cabin
classes."
That says to me that a JS'er can sit in any open seat no matter where it is located.
Denny
"The number of seats available to jumpseat riders is equal to the number of
available flight deck jumpseats and available cabin passenger seats in all cabin
classes."
That says to me that a JS'er can sit in any open seat no matter where it is located.
Denny
Oh, and by the way, what kind of deal can you get me on a four-star hotel in Vegas this weekend.
GJ
03-01-2010 | 08:14 AM
#50
Gets Weekends Off
Joined: Oct 2009
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I was j/s from LAX to Sydney recently and as soon I checked in at the gate the agent said that "you are not getting fist class". I really did not know what to say at first and after a pause I politely asked him why not. He said that it is the new Delta policy. Anyways, I got my seat assignment at the gate and introduced myself to the crew and did not bother to investigate further. Even economy seat is great when it's free but I wondering if any Delta guys could confirm the new policy? BTW Delta has always treated me great and I am not complaining... I am just asking... who does not like first class on an 15 hour flight 
Same experience a few weeks back going to SYD
Dal gate agent said "there are no open seats in coach and I can't put you in First". She accepted my $30.00 fee and told me I was welcome to wait around.
On the way to to the United counter I politely asked a DAL supervisor what the policy was for OAL international jumpseaters. He confirmed that they could only be assigned a coach seat and then it was at the discretion of the CA if they were 'moved up'. He said the problem was that if coach is full you wont get on the aircraft therefore the CA cannot intervene. My companies jumpseat coordinator confirmed with his opposite number at DAL that this is indeed their policy for OAL international jumpseaters.
At the United gate I was assigned a business class (lie flat etc.) seat and boarded the aircraft. No cost.
Not a stab at DAL. I have no idea what would have happened if I had waited around at their gate. I have also had good experiences commuting to work on them.
