JetBlue New Hire Info
#31
Guys with pure turboprop time have been getting no love lately. I've heard of no one with a Saab/beech/DH2-3 getting a call. It seems that glass and FMS are heavily weighted.
The exceptions have been Q400 and.....Cessna 402
The exceptions have been Q400 and.....Cessna 402
#32
Gets Weekends Off
Joined APC: Jan 2009
Posts: 381
So the best raconteur gets hired.
Does HR actually grade you on the facts you present for a TMAAT story or do they look on how you answer the question? Or is it both like 40% for content and 60% for presentation.
How many TMAAT stories does one need to present for HR during an interview?
Raconteur - definition, a story teller. Like a Navy pilot in a bar.
How many TMAAT stories does one need to present for HR during an interview?
Raconteur - definition, a story teller. Like a Navy pilot in a bar.
#33
Gets Weekends Off
Joined APC: Jan 2009
Posts: 381
Any guys with Part 135 and corporate TJ experinece been hired or do they insist on prior 121 time.
#34
Great post...in addition to all the areas you covered I would only add that any potential interviewee should be prepared to talk in more detail about the "Shining Moment" essay you had to submit with your application package.
#38
I just happened by this thread and got curious since I have a few friends who went to JB years ago.
I'm not claiming to be any kind of interview expert but I went through the process 3 times, got hired three times at 2 majors and a large charter and dealt with all the gouge and TMAAT questions.
That list of TMAAT question in some form or another has been around for at least the last 20 years. It's not a list of specific questions you'll get asked at JB or any other airline and they'll certainly not ask you all of them. It's likely you'll get something similar or a version of some of those questions, so they're a good resource to use.
Probably the best way to approach a list like that is to grab your logbook, journal, diary, memory and attempt to think about actual situations you encountered in your career so far that would fit with a particular question. Make a list of events that you've dealt with and put them in the general category where they fit (conflict, safety, etc). Obviously some situations you have might work for multiple questions.
Don't try to memorize the story you want to tell for each question word for word. Re-think the details of the event so you're familiar with them and jot down some of the most important things that happened. Think of that list of questions as a list of prompts to get you thinking about past events you may have forgotten. Organize your stories roughly by category. One thing I found was sometimes I had several stories that might work for a single question. This is good because when you lock up in the interview and can't remember the perfect story for the question they asked, at least you'll have another to fall back on.
When you tell the story (and you need to practice telling them to someone), always, always follow this basic flow:
When/What/Outcome format.
Set up the story by first describing when in your life/career the situation happened.
Give a detailed description of the events. Avoid the tendency to criticize, blame or pass judgment on others in the story. Just the facts.
Describe the outcome/results/lessons. If it is a success story, give details on the success, results, awards, etc. If you failed or needed to improve, be honest and objective. Most importantly, discuss what lessons you learned and/or how you would handle it differently in the future.
I'm sure most of you already know this stuff but it sounds like a couple may not. I would also recommend a book call "Checklist for Success" by Cheryl Cage. I don't know if it's still available but much of what I've said here comes from her book. Another great resource is Emerald Coast Consulting for interview prep, sim time and good advice.
And finally........ to this guy:
Successful, professional pilots help other pilots, anonymous or not. We always have and always will. My time in the USAF and years since in commercial aviation have proven to me that you NEVER succeed trying to keep your cards close to your vest, step on people's heads as you try to climb to the top and go it alone.
Somehow the team players still end up successful and along the way they make those around them better and enhance the profession while they're at it.
Just a thought. Good luck everyone.
AD
I'm not claiming to be any kind of interview expert but I went through the process 3 times, got hired three times at 2 majors and a large charter and dealt with all the gouge and TMAAT questions.
That list of TMAAT question in some form or another has been around for at least the last 20 years. It's not a list of specific questions you'll get asked at JB or any other airline and they'll certainly not ask you all of them. It's likely you'll get something similar or a version of some of those questions, so they're a good resource to use.
Probably the best way to approach a list like that is to grab your logbook, journal, diary, memory and attempt to think about actual situations you encountered in your career so far that would fit with a particular question. Make a list of events that you've dealt with and put them in the general category where they fit (conflict, safety, etc). Obviously some situations you have might work for multiple questions.
Don't try to memorize the story you want to tell for each question word for word. Re-think the details of the event so you're familiar with them and jot down some of the most important things that happened. Think of that list of questions as a list of prompts to get you thinking about past events you may have forgotten. Organize your stories roughly by category. One thing I found was sometimes I had several stories that might work for a single question. This is good because when you lock up in the interview and can't remember the perfect story for the question they asked, at least you'll have another to fall back on.
When you tell the story (and you need to practice telling them to someone), always, always follow this basic flow:
When/What/Outcome format.
Set up the story by first describing when in your life/career the situation happened.
Give a detailed description of the events. Avoid the tendency to criticize, blame or pass judgment on others in the story. Just the facts.
Describe the outcome/results/lessons. If it is a success story, give details on the success, results, awards, etc. If you failed or needed to improve, be honest and objective. Most importantly, discuss what lessons you learned and/or how you would handle it differently in the future.
I'm sure most of you already know this stuff but it sounds like a couple may not. I would also recommend a book call "Checklist for Success" by Cheryl Cage. I don't know if it's still available but much of what I've said here comes from her book. Another great resource is Emerald Coast Consulting for interview prep, sim time and good advice.
And finally........ to this guy:
Somehow the team players still end up successful and along the way they make those around them better and enhance the profession while they're at it.
Just a thought. Good luck everyone.
AD
#39
Gets Weekends Off
Joined APC: Dec 2009
Position: Airplane
Posts: 2,385
Fantastic post and advice, especially for mil guys trying to transition to the civilian side. I haven't interviewed for a job in over 20 years, not since I interviewed at Al's Auto Supply!
Like everything else, it comes down to preparation. Prepare, don't memorize.
Thanks for the help, after my retirement ceremony, I plan to sit down and thoroughly prepare, in case I get called for an interview.
As for helping out other pilots, there's been plenty of trolls on this forum who want nothing more than to tear down someone else's airline, or someone else's interest in a job. To them, I say, it's great to have a job where you're at, but people need to work and it's not like the airlines are breaking down pilots doors offering work, so keep your criticisms to yourself.
I've had nothing but great advice from guys, nothing but help, and when I get a job somewhere, I plan to do just the same. It's a tough deal trying to get a job at an airline, why make it harder by being a d**k?
Like everything else, it comes down to preparation. Prepare, don't memorize.
Thanks for the help, after my retirement ceremony, I plan to sit down and thoroughly prepare, in case I get called for an interview.
As for helping out other pilots, there's been plenty of trolls on this forum who want nothing more than to tear down someone else's airline, or someone else's interest in a job. To them, I say, it's great to have a job where you're at, but people need to work and it's not like the airlines are breaking down pilots doors offering work, so keep your criticisms to yourself.
I've had nothing but great advice from guys, nothing but help, and when I get a job somewhere, I plan to do just the same. It's a tough deal trying to get a job at an airline, why make it harder by being a d**k?
#40
I guess here would be a good place! The questions are all still similar so for those interviewing start thinking about experiences and especially how they relate to customer service. I don't have much but here are the questions that I remember:
TMAAT you witnessed something unsafe at work
TMAAT you were under pressure to complete a task and it did not work out
TMAAT a customer disagreed with you/something you did
TMAAT cultural differences between crewmembers interfered in the workplace
All followed by what you did about it.
The nice thing is if you can't think of something for the specific scenario they give you, you are able to ask for a new question that still relates to the area they are asking about.
I'm sure there are more out there....
TMAAT you witnessed something unsafe at work
TMAAT you were under pressure to complete a task and it did not work out
TMAAT a customer disagreed with you/something you did
TMAAT cultural differences between crewmembers interfered in the workplace
All followed by what you did about it.
The nice thing is if you can't think of something for the specific scenario they give you, you are able to ask for a new question that still relates to the area they are asking about.
I'm sure there are more out there....
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