DANCRJ

Hey, guys, a question for Acey guys here, what's your policy for listing J/S when the flight is weight critical? Let me explain what happened to me

I show up at an outstation and try to list for the jumpseat. The gate agent tells me he won't list me for the jumpseat because the flight is weight critical. I was very polite and asked him if I could just list and then last minute maybe the numbers would work. He said NO ! I ask if I could talk to the CA and he said NO because the CA already was down in the airplane.
I don't know about you guys, but in PNCL we let as many non-revers and J/S to list in a wt. critical flight, and then las minute when we have the final cargo and pax load we give the numbers a last look and decide. Many times too, we "play" with those numbers..... "no one left behind policy". What really bothered me was not even being able to give it a shot. Just because dispatch sends the paperwork with the note "weight critical" doesn't mean we won't take non-revers or J/S, well at least in PNCL.

Some facts
- it was a CRJ2
- there were some 4 open seats
- Apparentely they had a precautionary alternate for ATL (landing weight is the problem with the X Fuel)
- There is no limit for the T/O Weight at this airport (unless MELs maybe)
- No pax were left behind

I understand that J/S is a privilege, and I'm always thankfull, but it's a little frustrating when you know that something else could have been done.....

doug_or

Contact your j/s coordinator with as many specifics as possible (date, flight #, etc) so that he/she can let the ASA J/S coordinator know what is going on.

diamnd15

most of the time if you can get down to talk to the capt, or if he comes up and see you, you'd be alright. but that's just the gate agent on a power trip and when these things do happen get in contact with your jumpseat committee and give them all the information you can, try and get the gate agent's name, flight number, date, time. hopefully they can get that information down to the station manager and tell her the proper way to do things...

sometimes tho it might be a zero fuel weight thing, but if there a way most capt's will do what they can to get a jumpseater on

Boomer

I think you had a gate agent issue, not an ASA issue.

CRJDriver

Yup, just another gate agent being a dick!

DANCRJ

Apparentely that was the case, so far nobody has mentioned any company policy on listing J/S. Don't you hate when you get those gate agents? I only had good experiencies with DL and DL connection till incident. I think they have much better costumer service than what we have. I'm really tired of dealing with some monkeys in NW mainline also , they think they are your boss and are so important. The other day, in a NW mainline managed station, we were wt. critical, and they never talked to us, they call our dispatch, and dispatch said: is looking like we'll have to leave 3-4 pax. (revenue pax), but we'll see with the gate checked bags and final checked bags #. Well, the NW gate agent came to the airplane and took 4 pax, and I asked what's going on?, and he said: we are wt restricted, you can't take all the pax..... so I said wait, let me check the final numbers and see what they look like. Gate agent didn't care and he took 4 pax out. I do my math and figured that we can take everybody. So the captain was already ****ed and went running up to the gate to tell the gate agent that we can take everybody, to re-board those 4 pax again. Gate agent said no, I already took them out. The captain had to argue for a while to get the pax onboard. They were paying pax, not even non-revs or J/S in the last flight of the day. So... who is the boss?

JetPipeOverht

Clearly a gate enacting it's revenge for us ' ALWAYS ' treating them poorly. Kindly ask them to see the captain, which you are entitled to, or ask them for a supervisor if they are too busy. Weight Critical is a term they like to use when Workload might exceed their capacity ( basically anyday at any hour if they are tired/hungry/peeved/happy/sad/whatever ) These people take their home lives to work soo much that it is hard ever getting a word in edge wise because they are soo messed up. Only time the CR2 is really weight critical is short flights or heavy cargo, for the most part.

USMC3197

Oh you didn't know what they teach ppl in gate agent indoc? FAR. Capt is PIC = gate agent is the capt when the plane is at the gate.

Day 1 Indoc
Day 2 gate sims (how to turn everyone away)
Day 3 the line......

This obviously doesn't apply to all gate agents, there are plenty that are great and treat their job with nothing but their best.

Flyboy8784

HAHAHAHAHAHAHAHAHA.....its terrible but its soo true

ScreamingEmu

Speaking of gate agents, I was DHing from ATL-LIT last week one of the nights that storms were really messing things up in ATL. Lots of people were asking for help getting reacomodated on another flight if they had missed theirs...but the gate agent was too busy on myspace to help them...or at least politely point them in the right direction.