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Old 11-28-2012 | 10:17 AM
  #31  
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Originally Posted by Delta1067
Sounds like FedEx's problem, not Deltas.
I would think not taking care of your customers IS delta's problem.
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Old 11-28-2012 | 10:19 AM
  #32  
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Originally Posted by mooney
FDX deadheads thousands of pilots out of MEM on Delta to start their trips in a different city (on FDX dime not a commuter/nonrev thing). Having to go thru ATL or another hub eats up lots of their duty time and they can no longer fly on DL AND do their FDX trip the same day. So FDX pays them for another duty day/hotel etc. Its gotten so bad that FDX have been deadheading crews on their corporate lears.
Originally Posted by fatsopilot
A company that employees 200,000 people and is based out of Memphis isn't going to care when the airline providing major air service to the city pulls out? Of course they care, it isn't just pilots that travel. I don't understand how this would be that hard to figure out.
So Delta is supposed to continue service on low demand, unprofitable routes simply so Fed Ex doesn't have to 2 leg crew members? Maybe Fed Ex should just start chartering airplanes, unless they want to cover the losses on the routes.
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Old 11-28-2012 | 10:27 AM
  #33  
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Originally Posted by Al Czervik
I would think not taking care of your customers IS delta's problem.
This isn't a customer service issue. It's all about maximizing fleet usage and efficiency. Delta is extremely good at this. If planes can be used better elsewhere than thats what Delta is going to do. Delta just swept all 10 categories in the annual Business Travelers News rankings so I'd say Delta is doing just fine in taking care of their customers. Here is the header if you want to google the article, "Delta repeats as BTN survey champ, sweeps all 10 categories"
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Old 11-28-2012 | 10:49 AM
  #34  
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Is Delta Breaking A "Promise" On Memphis?

and yet another story on this subject.
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Old 11-28-2012 | 10:50 AM
  #35  
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Originally Posted by Al Czervik
I would think not taking care of your customers IS delta's problem.
If Fed Ex wants to pay more for tickets or buy more of them I'm sure DAL can offer them service. However flying airplanes at a loss is never good business. I have said for quite a while "It doesn't matter what business your in, you must charge enough on the product to turn a profit" It doesn't matter if you have customers wrapped around the block if your selling at a loss...unless its some kind of firesale to liquidate. I don't think we are there yet.
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Old 11-28-2012 | 10:53 AM
  #36  
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Originally Posted by FlyingKat
Has nothing to do with routes being unprofitable. Memphis was developed by NWA as a counter to Deltas hub in Atlanta, Continental in Houston, and American in DFW. Now that NWA and Delta have merged, there is no need for Memphis, as all those passengers that were routed on NWA through Memphis are now routed to Atlanta. The only service left in Memphis will be what is supported by local Memphis traffic, just like CVG. Everybody with a clue knew that the day the NWA/DL merger was announced CVG and MEM would lose flights and be de hubbed. Well, everybody except the politicians who believed the Delta execs when they said the merger would not affect any of the hubs. Too bad they didn't get that in writing.
And yet the politocos in MEM as well as CVG will sell their souls for a "LCC" to come in there in a lame attempt to revive the superhub status and/or the nonexistant "Southwest effect." All that will do is cause the legacies with far superior networks to further cull capacity, routes and frequency. Enjoy your hand full of flights a day to a LCC hub or two. Hope it was worth losing another couple dozen non stop destinations, smaller planes and lower frequency.

Eventually though they will get subsidized foreign 777/380 service to a big fancy international market, simply because those ponzi scheme airlines will have no other place to put their vastly overpurchased metal, and the bellys of those beasts will be full of ultra cheap cargo capacity, further hammering FedEx and DHL respectively in addition to the mean old legacies.
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Old 11-28-2012 | 11:21 AM
  #37  
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Heres what it comes down to. Memphis Sucks. Therefore, the airport... to fall in line with the rest of the city... should have an amount of service that sucks.
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Old 11-28-2012 | 11:34 AM
  #38  
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Originally Posted by lolwut
Heres what it comes down to. Memphis Sucks. Therefore, the airport... to fall in line with the rest of the city... should have an amount of service that sucks.
Except Lenny's. Oh sweet manna of life!
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Old 11-28-2012 | 12:13 PM
  #39  
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Originally Posted by lolwut
FedEx doesn't have A380s. BUT THANKS FOR TROLLING.
Apparently you need a lesson in sarcasm.
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Old 11-28-2012 | 12:46 PM
  #40  
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Originally Posted by 80ktsClamp
Except Lenny's. Oh sweet manna of life!
I miss Lenny's. I loved flying to MEM simply becuase of Lenny's.
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