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Old 03-07-2026 | 01:26 PM
  #21  
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Originally Posted by hoover
FAs can move people on the ground, all they have to do is tell the ops agent so they can run the numbers. Just send a connect message, done.
now i have seen an ops agent toell the A no just because.
once in the air any FA can move a pax to a similar area. They have these areas on their ipad to help show them. As stated above can't go from row 33 to 1 etc.
I say it's about 50/50 of who will move a pax on the ground. Some say they dont even bother because ops agent said no one time.
I think having this talk when you check in would help.
FA- you good with me moving paxs on the ground?
Ops agent- sure just send me a connect message, or no way you dont have the authority!

As far as the other things mentioned. I think pre recorded safety brief would be nice. Standard and not personalized etc. If the FAs want to do open mic they can always add their flare at some point.

Not serving because we might hit a bump in 45 min is still out of control.
Just rode in the back on a 4 hr flight and no service for the first 2 hrs and it wasn't even light anything. They just kept telling everyone there is going to be turbulence so stay seated etc.
Also, what is the deal with everyone cleaning up with 45 min to go into DEN?
literally every single time I go into DEN in the back they say they need to clean up early because of turbulence real early and then its snooth for the next 30 min..
I look and see at what altitude the turb is forecast and then back it up 10 min based on descent profile and have them start cleaning up then. Usually it’s cleaned up by FL200-250 depending on the day. No need to clean up over UT or KS
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Old 03-07-2026 | 05:05 PM
  #22  
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Originally Posted by canigetasixpack
Here’s some insight from the FA side of things from an A flyer who does 150+ a month:

- In the last three months, I can only think of two FAs who were baking orders. It is almost always B flyers who do this. When I’m in charge, I do not tolerate it. However, I will always advocate for a tasteful, actually funny joke. This ain’t Delta, thank God.
Thanks for stepping up, I also fly quite a bit and I would say nearly 50% of the time, the PAs are condescending and barky. It's ****ed.


- We need better, more premium options for snacks. I believe this will come with time (and a real premium seating option). It is extremely poor customer service that only half of row 6 gets the pistachios. 50% of the time row six seats DEF ask about it.
I hope you guys are providing that feedback.

- There are going to be more inflight supervisors out flying. This is a good thing. We have SO many great people on our crews, but I’m sick of seeing bad customer service, lazy attitudes, and not following procedures.
That's great. Thank you for posting.
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Old 03-07-2026 | 05:08 PM
  #23  
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Originally Posted by OxygenConverter
As for the way we do it gets everyone served way faster which is nice imo.
Love the efficiency, but that's if we serve anything. Cart stability in light chop, FA vs Pilot definition, becomes moot when you're not trying to balance a tray and yourself.
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Old 03-07-2026 | 05:15 PM
  #24  
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Originally Posted by hoover
FAs can move people on the ground, all they have to do is tell the ops agent so they can run the numbers. Just send a connect message, done.
Now i have seen an ops agent tell the A no just because.
I don't even ask.

If I get the message on ConnectX that the last passenger has boarded and there are plenty of open seats.... I start telling passengers they can move as long as they are in the same "zone" of seats.

If the last row is full and the row before it is completely empty... I'm sorry.... I am not asking ops for permission to move people to that empty row.

A 30+ year flight attendant here who has flown on plenty of other airlines.... I will always defer to what they told us in training: "Use your common sense and good judgement."

That seems to be lacking these days.


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Old 03-07-2026 | 05:19 PM
  #25  
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Originally Posted by hoover
I think pre recorded safety brief would be nice.
YES PLEASE!

As a flight attendant, I am ALL FOR THIS.

PLEASE.
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Old 03-07-2026 | 07:20 PM
  #26  
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Originally Posted by journeybird
Love the efficiency, but that's if we serve anything. Cart stability in light chop, FA vs Pilot definition, becomes moot when you're not trying to balance a tray and yourself.
Fair point. Increase our product value, give everyone a can. Lids for tea/coffee. Less balancing required and everyone wins.
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Old 03-08-2026 | 07:48 AM
  #27  
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RANT INCOMING (WIFE FA)

The COVID hangover is real. Too many Flight Attendants simply do not want to work, and unfortunately that attitude reflects poorly on everyone. Many people on the line are frustrated with the growing sense of laziness—whether it’s openly discussed or not. As I’ve said before, there are good people on both sides of the door, and most of us know who they are. Sadly, the new “gauge” of credibility seems to be the length of someone’s employee number rather than the quality of their work.

A surprising number of LUV Flight Attendants either lack—or choose not to use—basic common sense. For example, why would you not move a passenger from 1E to 1D while still on the ground if the seat is empty? At the same time, many customers have clearly never flown on an aircraft with assigned seating, which means there’s also a responsibility to educate the public. Instead, some attendants resort to barking announcements as their only means of control—because the “testing” phase for assigned seating never truly got off the ground.

Operational awareness is also lacking. Why didn’t management anticipate that overhead bin space would become an issue? Before assigned seating, there was a specific announcement about open seating and bag stowage that—according to the manual—was intended for use when the aircraft was about two-thirds full. So why are some crews making that announcement repeatedly when there are only five preboards? Sometimes the best approach is simply to say less.

There’s also an overreliance on treating the manual as literal scripture rather than a guide to workflow. The manual outlines the flow of operations, not rigid rules for every moment. Yet we see attendants immediately grabbing trash bags and gloves the moment the last drink is served, or discarding open cans after the first service on a long haul—despite refills, a second service, and water or coffee still to come. That’s unnecessary waste.

Announcements are another area ripe for improvement. Frankly, recorded announcements would be welcome in many cases. The tired 1970s jokes have long run their course, and some attendants reading announcements sound unprepared or disengaged.

Professional appearance and basic discipline also matter. Why hasn’t management addressed the uniform issue—like biker boots in the middle of August? Everyone has challenges in life, but that doesn’t mean we should stop taking pride in our appearance. Set your alarm. Show up clean and presentable. Be ready before you reach the lobby.

Punctuality and teamwork are equally important. Be on the van when it’s scheduled to leave so the crew can actually grab a coffee or something to eat before working a flight. Pay attention to the details that reflect professionalism: don’t touch the rim of a cup when serving a drink, and there’s no need to shout “trash” when you’re walking down the aisle with a bag that clearly indicates what you’re collecting.

Communication within the crew should also be more efficient. “C” can brief the OWWE at any time—so why wait until the last possible moment for such an important responsibility? Even with seat maps, some attendants still wait for permission to start the briefing. Why? The OWWE briefing should be simple and concise: remind, requirements, reseat.Nothing more is necessary.

And finally, let’s address roles clearly: “D” does not stand for “does nothing.” The job is straightforward—greet, assist passengers, and close bins. Do the job.

Carry on.


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Old 03-08-2026 | 08:26 AM
  #28  
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Anyone notice when a guy marries a flight attendant, He marries all of them. 😂 They become knee deep in FA issues and of course have to tell every FA that they’re married to an FA for some kind of street cred or recognition. Just strange…last thing I’d want to talk about at home would be work.
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Old 03-08-2026 | 08:33 AM
  #29  
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Originally Posted by docav8tor
RANT INCOMING (WIFE FA)

The COVID hangover is real. Too many Flight Attendants simply do not want to work, and unfortunately that attitude reflects poorly on everyone. Many people on the line are frustrated with the growing sense of laziness—whether it’s openly discussed or not. As I’ve said before, there are good people on both sides of the door, and most of us know who they are. Sadly, the new “gauge” of credibility seems to be the length of someone’s employee number rather than the quality of their work.

A surprising number of LUV Flight Attendants either lack—or choose not to use—basic common sense. For example, why would you not move a passenger from 1E to 1D while still on the ground if the seat is empty? At the same time, many customers have clearly never flown on an aircraft with assigned seating, which means there’s also a responsibility to educate the public. Instead, some attendants resort to barking announcements as their only means of control—because the “testing” phase for assigned seating never truly got off the ground.

Operational awareness is also lacking. Why didn’t management anticipate that overhead bin space would become an issue? Before assigned seating, there was a specific announcement about open seating and bag stowage that—according to the manual—was intended for use when the aircraft was about two-thirds full. So why are some crews making that announcement repeatedly when there are only five preboards? Sometimes the best approach is simply to say less.

There’s also an overreliance on treating the manual as literal scripture rather than a guide to workflow. The manual outlines the flow of operations, not rigid rules for every moment. Yet we see attendants immediately grabbing trash bags and gloves the moment the last drink is served, or discarding open cans after the first service on a long haul—despite refills, a second service, and water or coffee still to come. That’s unnecessary waste.

Announcements are another area ripe for improvement. Frankly, recorded announcements would be welcome in many cases. The tired 1970s jokes have long run their course, and some attendants reading announcements sound unprepared or disengaged.

Professional appearance and basic discipline also matter. Why hasn’t management addressed the uniform issue—like biker boots in the middle of August? Everyone has challenges in life, but that doesn’t mean we should stop taking pride in our appearance. Set your alarm. Show up clean and presentable. Be ready before you reach the lobby.

Punctuality and teamwork are equally important. Be on the van when it’s scheduled to leave so the crew can actually grab a coffee or something to eat before working a flight. Pay attention to the details that reflect professionalism: don’t touch the rim of a cup when serving a drink, and there’s no need to shout “trash” when you’re walking down the aisle with a bag that clearly indicates what you’re collecting.

Communication within the crew should also be more efficient. “C” can brief the OWWE at any time—so why wait until the last possible moment for such an important responsibility? Even with seat maps, some attendants still wait for permission to start the briefing. Why? The OWWE briefing should be simple and concise: remind, requirements, reseat.Nothing more is necessary.

And finally, let’s address roles clearly: “D” does not stand for “does nothing.” The job is straightforward—greet, assist passengers, and close bins. Do the job.

Carry on.
Wow....

I just want to say.... flight attendant here... more than 30 years with the company.... and it's like you read my mind.

I could not have said it better.

Bravo.

Regarding the assigned seating:

I am a B/D flyer and have been fortunate enough to fly mostly with crews who either came from other airlines or have used common sense regarding seat changes during boarding. I really did think the reports of how some of our flight attendants were behaving in an assigned seating world were exaggerated or blown out of proportion.

But then I recently had a D trip where I flew with multiple crews over three days and I was mortified. Announcements that changing seats was prohibited or even against federal regulations. Not allowing people to trade seats so people traveling together could sit together. Not allowing children separated from their parents to change seats until we were airborne.

At one point we had three unrelated men sitting in the A/B/C seats with no one in across the aisle in D/E/F. I told one of the men they could move once boarding was complete and another flight attendant threw a fit. "If you let him move, then everyone will want to move! We need to train them!" My response was: "They aren't animals to train. They're our customers who paid to be here." I think a lot of us forget that these days.

I thought assigned seating was needed and long overdue but I had no idea how poorly our workgroup would mangle the implementation.

I am definitely not telling the pilots how to do their job, but might I suggest that during the pre-flight briefing, you may mention that we should be using common sense regarding seat changes? We know our work group listens to you when you say it may be too bumpy to serve... maybe they will listen to you in this matter, too.

Something has to be done because it is embarassing.
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Old 03-08-2026 | 08:49 AM
  #30  
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Joined: Apr 2019
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Originally Posted by Liberty
Anyone notice when a guy marries a flight attendant, He marries all of them. 😂 They become knee deep in FA issues and of course have to tell every FA that they’re married to an FA for some kind of street cred or recognition. Just strange…last thing I’d want to talk about at home would be work.
Love is love. Hope you find it.

The thread is CABIN PRODUCT. Are you at work or at home because you took time to respond?
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