$10,000 Travel Voucher
03-23-2018 | 07:33 AM
#1
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Gets Weekends Off
Joined: Nov 2017
Posts: 252
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$10,000 Travel Voucher
Hey all, not UA crew, but I saw this and I am speechless.
https://www.usatoday.com/story/trave...ght/452168002/
Apparently UA gave a $10,000 travel voucher who got bumped off a flight because on an INOP seat. Unreal.
I honestly feel bad for you guys, I feel like UA got the spotlight of bad PR glued onto them when in reality UA hasn't been guilty of anything different from what the entire industry practices. I don't understand how it can be a sustainable business model to hand out a travel voucher like that. It would be a lie saying I don't feel some sort of pressure dealing with PAX on my own flights now a days because of this consumer "victim" behavior. I hope this trend changes in the future for all of us.
https://www.usatoday.com/story/trave...ght/452168002/
Apparently UA gave a $10,000 travel voucher who got bumped off a flight because on an INOP seat. Unreal.
I honestly feel bad for you guys, I feel like UA got the spotlight of bad PR glued onto them when in reality UA hasn't been guilty of anything different from what the entire industry practices. I don't understand how it can be a sustainable business model to hand out a travel voucher like that. It would be a lie saying I don't feel some sort of pressure dealing with PAX on my own flights now a days because of this consumer "victim" behavior. I hope this trend changes in the future for all of us.
03-23-2018 | 07:39 AM
#2
Gets Weekends Off
Joined: Nov 2009
Posts: 5,508
Likes: 109
Hey all, not UA crew, but I saw this and I am speechless.
https://www.usatoday.com/story/trave...ght/452168002/
Apparently UA gave a $10,000 travel voucher who got bumped off a flight because on an INOP seat. Unreal.
I honestly feel bad for you guys, I feel like UA got the spotlight of bad PR glued onto them when in reality UA hasn't been guilty of anything different from what the entire industry practices. I don't understand how it can be a sustainable business model to hand out a travel voucher like that. It would be a lie saying I don't feel some sort of pressure dealing with PAX on my own flights now a days because of this consumer "victim" behavior. I hope this trend changes in the future for all of us.
https://www.usatoday.com/story/trave...ght/452168002/
Apparently UA gave a $10,000 travel voucher who got bumped off a flight because on an INOP seat. Unreal.
I honestly feel bad for you guys, I feel like UA got the spotlight of bad PR glued onto them when in reality UA hasn't been guilty of anything different from what the entire industry practices. I don't understand how it can be a sustainable business model to hand out a travel voucher like that. It would be a lie saying I don't feel some sort of pressure dealing with PAX on my own flights now a days because of this consumer "victim" behavior. I hope this trend changes in the future for all of us.
03-23-2018 | 07:42 AM
#3
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Gets Weekends Off
Joined: Nov 2017
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I mean I can understand that being preferable to the alternative (cash). There still is some opportunity cost involved though, especially if that seat wasn't going to leave empty. Are customers allowed to use the voucher for multiple flights?
03-23-2018 | 07:58 AM
#4
Gets Weekends Off
Joined: Feb 2012
Posts: 3,599
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From: 787
03-23-2018 | 07:59 AM
#5
Squawking 2000
Joined: Jul 2015
Posts: 737
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From: Skeptical
I’m a pilot. I have no control of these issues or how the press may or may not cover them. All I can do is try to ensure that my flights are safe, comfortable, on-time, and efficient. If we do our job well and all our other work groups pull in the same direction, this company will continue to improve. The media spotlight will eventually move on to the next outrage when the shock value of its current obsession diminishes.
In the meantime, Duke’s has a great happy hour and a spectacular view of the sunset.
03-23-2018 | 08:01 AM
#6
Gets Weekends Off
Joined: Nov 2009
Posts: 5,508
Likes: 109
Who knows? Who cares? I’m sure United has a department full of people whose mission is to weigh the cost/benefit of these decisions and implement them.
I’m a pilot. I have no control of these issues or how the press may or may not cover them. All I can do is try to ensure that my flights are safe, comfortable, on-time, and efficient. If we do our job well and all our other work groups pull in the same direction, this company will continue to improve. The media spotlight will eventually move on to the next outrage when the shock value of its current obsession diminishes.
In the meantime, Duke’s has a great happy hour and a spectacular view of the sunset.
I’m a pilot. I have no control of these issues or how the press may or may not cover them. All I can do is try to ensure that my flights are safe, comfortable, on-time, and efficient. If we do our job well and all our other work groups pull in the same direction, this company will continue to improve. The media spotlight will eventually move on to the next outrage when the shock value of its current obsession diminishes.
In the meantime, Duke’s has a great happy hour and a spectacular view of the sunset.
03-31-2018 | 01:47 PM
#9
Line Holder
Joined: Mar 2018
Posts: 1,374
Likes: 54
In my 23 years here, these goofy corporate acronyms come and go all the time. They have zero, zip, zilch, nada impact on how I operate the jet. Always gonna be the safest possible operation. The rest is governed by the ALPA code of ethics. The corporate phrase of the week is just background noise.
I once had an assistant chief pilot bring pizza to the cockpit cuz we met the “ hub goals”. I asked her what they were, and she was flabbergasted that I didn’t know. I simply said I do my job the same regardless, but if doing so gets me pizza, thank you very much! Hell, I have enough to read keeping up with the safety related changes that we’re currently implementing. I don’t care to try to incorporate non essential company drivel into my reading list.
I once had an assistant chief pilot bring pizza to the cockpit cuz we met the “ hub goals”. I asked her what they were, and she was flabbergasted that I didn’t know. I simply said I do my job the same regardless, but if doing so gets me pizza, thank you very much! Hell, I have enough to read keeping up with the safety related changes that we’re currently implementing. I don’t care to try to incorporate non essential company drivel into my reading list.
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