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Old 01-10-2014 | 01:08 PM
  #11  
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Originally Posted by Sunvox
I agree with Golfer's sentiment. There is some element of a learning curve involved, but I feel the larger issue is the difference in philosophy shown in CCS. As an example I will point out 4 issues that have come to my attention right away, not that these issues are unsolvable nor that others might have run into different issues, but simply as an example of the frustration some people may be feeling.

First, I can not access another pilots current schedule or pairing. Second, when Monthly Preferencing is complete I must look through hundreds of pages of data to see what others were able to bid where previously I could pull that up in a simple line summary format only a few pages long. Third, bidding individual pairings was easy because a pairing summary was available in 9 pages rather than hundreds. Lastly, training managers were able to see each instructors schedule by simply hovering over their name on a data base, but now they have to print out several poster sized sheets to get the same information. Information that they use daily to meet the scheduling challenges they face when people call in sick or there are broken sims etc. In short, CCS appears, at first blush, to have much less functionality from the UAL perspective. It may be that in time we will learn how better to get what we want from CCS, but so far it seems CCS is intentionally designed to restrict pilot access to system wide information.
Totally understand and agree. I believe CCS has most of this functionality, however line pilots are not given access to it. This needs to change.
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Old 01-10-2014 | 01:13 PM
  #12  
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Originally Posted by CALFO
Totally understand and agree. I believe CCS has most of this functionality, however line pilots are not given access to it. This needs to change.
Question is, why didn't you guys change that already?
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Old 01-10-2014 | 01:14 PM
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Originally Posted by Snarge
I think the two responses to your original post are adequate... when your expectations are low (cal pilots), you don't expect much...

I don't think its just legacy United pilots.... its seems UCH is having problems with CCS... see below!!
My expectations are that neither the CAL nor UAL pilots lose functionality is controlling our schedules (no matter which systems we chose for various functions). What I am seeing in the crew rooms are a lot of L-UAL pilots who can't figure out how to bring up the information that IS available of CCS. This includes TRIP information, dh PNR's, schedule changes, etc.

The problem isn't CCS, it's the level of access that the line pilots are given. Management pilots and check airmen have much greater access. Most of the functionality that was available to the L-UAL pilot is available on CCS IF we are granted access to it.
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Old 01-10-2014 | 01:16 PM
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Originally Posted by Snarge
Question is, why didn't you guys change that already?
Well, let's see:

FIFO: Never used that system.

Crew Meals: Didn't have them.

Aircraft Next Leg: It's printed on the release, easy to find.

Other pilot's schedules: If I were to guess, it is probably a corporate privacy matter. I really have no idea, nor have I ever had the need to look at someone else's schedule.
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Old 01-10-2014 | 01:28 PM
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Sunvox,

Some of the items that you are looking for are available on CCS: I have listed a few. I don't know anything about what the instructors can pull up or have access to:

First, I can not access another pilots current schedule or pairing.
I don't know of a way to pull up another pilots schedule, but you can find the pairing information under the "Flight Planning" tab.

Third, bidding individual pairings was easy because a pairing summary was available in 9 pages rather than hundreds.
There are pairing summaries for all CAT's. They are located in the Bid Packages tab, which is below the the Bidding tab.
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Old 01-10-2014 | 01:30 PM
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Originally Posted by Snarge
Question is, why didn't you guys change that already?
We also didn't have this crazy trip trading system.
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Old 01-10-2014 | 01:34 PM
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Originally Posted by CCS messed up
Merging complicated computer systems has been a challenge for United, especially when the shift has been to smaller Continental’s technology platforms.
Read: "cheaper." Seems like every decision on which system, program, or department to use between the two companies was whichever one's cheaper, not which would serve the purpose better.
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Old 01-10-2014 | 01:36 PM
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Perhaps part of the sUAL guys' problem is training on CCS
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Old 01-10-2014 | 05:11 PM
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The main problem on the ex UAL side is CCS doesn't talk well with a system which was robust, and never failed in the three plus decades I've been at UAL.

Of course we don't want to hold back technology.


Last edited by Regularguy; 01-10-2014 at 05:17 PM. Reason: Image error
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Old 01-10-2014 | 06:09 PM
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You think l-UAL pilots were not given adequate training on CCS or the new PBS, you should have tried to be a "new" CAL pilot. New hires are given slightly above zero training in both. When the trainers in the domiciles go away, hopefully ALPA will require some kind of adequate training for new hires, as some of them have never even heard of PBS.

I have been continually surprised at the acceptability of inadequacy on the lCAL side.

Like others have said, "that is all they know."
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