FDX QA Observations
#41
Some refer to LOSA as a QA program. Our QA program is not as good LOSA. Not even close.
Get it?
#42
Safety Assurance
Safety Assurance is achieved through external audits, self-audits and the Quality Assurance (QA) Audit
Programs. QA audit programs cover formal audits of Air Operations (AO), Global Operations Control
(GOC), and Ramp Operations locations. Safety Assurance is also achieved via ASAP, FOQA, AQP and
employee reporting systems. The primary purpose of FedEx Internal Evaluation Program (IEP) is the
continual improvement of safety through independent evaluation and assessment of the design and
performance of operational processes and the SMS to determine if they are conforming to objectives and
desired outcomes. Evaluations of operating departments’ operational and SMS processes are conducted
in accordance with Safety & Airworthiness Departmental Manual, Internal Evaluation Program.
SOS Manual 2-00
Safety Assurance is achieved through external audits, self-audits and the Quality Assurance (QA) Audit
Programs. QA audit programs cover formal audits of Air Operations (AO), Global Operations Control
(GOC), and Ramp Operations locations. Safety Assurance is also achieved via ASAP, FOQA, AQP and
employee reporting systems. The primary purpose of FedEx Internal Evaluation Program (IEP) is the
continual improvement of safety through independent evaluation and assessment of the design and
performance of operational processes and the SMS to determine if they are conforming to objectives and
desired outcomes. Evaluations of operating departments’ operational and SMS processes are conducted
in accordance with Safety & Airworthiness Departmental Manual, Internal Evaluation Program.
SOS Manual 2-00
#44
Safety Assurance
Safety Assurance is achieved through external audits, self-audits and the Quality Assurance (QA) Audit
Programs. QA audit programs cover formal audits of Air Operations (AO), Global Operations Control
(GOC), and Ramp Operations locations. Safety Assurance is also achieved via ASAP, FOQA, AQP and
employee reporting systems. The primary purpose of FedEx Internal Evaluation Program (IEP) is the
continual improvement of safety through independent evaluation and assessment of the design and
performance of operational processes and the SMS to determine if they are conforming to objectives and
desired outcomes. Evaluations of operating departments’ operational and SMS processes are conducted
in accordance with Safety & Airworthiness Departmental Manual, Internal Evaluation Program.
SOS Manual 2-00
https://corp.pilot.fedex.com/m/departments/safety/files/smsm_24jun13.pdf
You could dress it up and make it look like this,
[url=https://corp.pilot.fedex.com/m/departments/safety/files/smsm_24jun13.pdf]FedEx AO Safety Management System Manual[/url],
and it would display like this:
FedEx AO Safety Management System Manual
That's what I was talking about when I said, "A link, please?"
Copying and Pasting a paragraph from a document produced by FedEx does NOT show that the FAA requires the program -- your assertion. All this document does is prove that FedEx says so. We may as well engage in a round of Why? Because! Why? Because? Why? Because I said so! Why?
So, again. You said,
So, please, go to http://www.faa.gov and find the part where it says the FAA requires FedEx to have this particular FedEx QA program in order to be in compliance with the FAA requirements for an SMS program. Then, copy that URL and paste it here.
Thanks.
.
#47
If you are interested,
Refer to AC 120.92, the soon to be published FAR part 5 (it is available) and order 8900.1 volume 10 (SAS), and the IOSA Standards Manual Flt. 1.10 Quality Assurance Program and ORG 3.4.1 Guidance which the company must adhere to remain on the IOSA registry). That should give you an idea the program. It is not a big deal
Refer to AC 120.92, the soon to be published FAR part 5 (it is available) and order 8900.1 volume 10 (SAS), and the IOSA Standards Manual Flt. 1.10 Quality Assurance Program and ORG 3.4.1 Guidance which the company must adhere to remain on the IOSA registry). That should give you an idea the program. It is not a big deal
#48
Gets Weekends Off
Joined: Nov 2006
Posts: 426
Likes: 0
If you are interested,
Refer to AC 120.92, the soon to be published FAR part 5 (it is available) and order 8900.1 volume 10 (SAS), and the IOSA Standards Manual Flt. 1.10 Quality Assurance Program and ORG 3.4.1 Guidance which the company must adhere to remain on the IOSA registry). That should give you an idea the program. It is not a big deal
Refer to AC 120.92, the soon to be published FAR part 5 (it is available) and order 8900.1 volume 10 (SAS), and the IOSA Standards Manual Flt. 1.10 Quality Assurance Program and ORG 3.4.1 Guidance which the company must adhere to remain on the IOSA registry). That should give you an idea the program. It is not a big deal
Not a big deal? Required by the FAA, so I would disagree.
Do you know there is an iPad App for the observers? Why doesn't the line pilot have access to this app? I'd like to know what is being "observed"?
It is more than you think...pilots discussing being tired, include that in the report. Pilots yawning, include that in the report too (or so I've been told). It appears to be much more than objective observations (eg, time w&b received, time DG paperwork received).
Can this be a good program if run properly? Sure. The company they are allegedly following (Qantas) had the FOs on the trip answer these objective questions vs an outside observer.
Also, how should the "observer" be listed on the FP/R? Jumpseater? ACM? What status? The FOM Rev 54 doesn't have the current iteration of the program (unless I missed the modification by FCIF).
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