Your “xzy” based crew...
#71
The perfect anouncement:
“This is your Captain, Captain Smith assisted by First Officer Jones. We will be underway momentarily. The flight is schedule to arrive on time. We will see you after we land. Good Day.”
(Unless the flight is going to be late or there is some other reason.)
“This is your Captain, Captain Smith assisted by First Officer Jones. We will be underway momentarily. The flight is schedule to arrive on time. We will see you after we land. Good Day.”
(Unless the flight is going to be late or there is some other reason.)
“This is Captain Smith. Thanks for choosing Delta, Good Day.”
-Passengers barely care who the Captain is, you definitely don't need the FOs name.
-Of course we will be underway momentarily, it's almost departure time. Add this part only by exception if there are delays.
-Same with on time arrival. This part only needs added by exception.
-We may or may not see them after landing depending on connection time. No need to set the expectation for actually having the option to bask in the presence of Captain Smith.
-Any Type A passengers who really care about the details already know more about the departure and arrival times than most of the crew, because they are on the Delta App, Google or Siri.

#73
#75
Gets Weekends Off
Joined: Aug 2006
Posts: 1,465
Likes: 0
From: A330 First Officer
#77
Banned
Joined: May 2018
Posts: 314
Likes: 0
The Bible also says:
Ephesians 5:22-24 New International Version (NIV)
“22 Wives, submit yourselves to your own husbands as you do to the Lord. 23 For the husband is the head of the wife as Christ is the head of the church, his body, of which he is the Savior. 24 Now as the church submits to Christ, so also wives should submit to their husbands in everything.”
That doesn’t mean that we automatically go to Red Lobster because that’s what I want when she wants Olive Garden. I’ve tried using this passage on my holy roller wife before as my trump card. It doesn’t work.
Use of discretion and common sense would be prudent in dealing with a set of words that “backs you up.”
Morale of the story, people wanna know why you’re late if you’re going to be late. Or anything unusual. Other than that tell them how long and say thanks. The romance is dead. If you’re a FOM guy you also don’t start the APU until D-13ish. So the guy in row 20 that you’re romancing on your 97 degree hot, humid 717 wants to punch you in the face while he listens to your voice.
The gospel according to passportplump.
#80
Strongly disagree that anonymous bus drivers are what the passengers want. Net Promoter scores continue to prove passengers are impressed by Pilots that stand at the door after the flight. Furthermore, the score goes even higher when they come out of the cockpit before flight and greet the passengers.
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11-25-2008 09:21 PM





