Ace App?
08-10-2021 | 04:57 AM
#11
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Gets Weekends Off
Joined: Jul 2008
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The app is good. I had about a 10 day turn around on a detailed report for an illegal reroute.
Included screenshots of rotation and about 3 paragraphs about what happened.
ALPA turned it to company. Company approved it. I got paid and a few others got paid as well as a result. I think for that one trip they ended up paying out about 250 hours of credit to everyone who got paid. I know for me alone is was 63 hours. Other pilot got 63 hours. Guys who flew it and didn’t have to got extra.
So yes, it works. Is it an overnight process? No.
Included screenshots of rotation and about 3 paragraphs about what happened.
ALPA turned it to company. Company approved it. I got paid and a few others got paid as well as a result. I think for that one trip they ended up paying out about 250 hours of credit to everyone who got paid. I know for me alone is was 63 hours. Other pilot got 63 hours. Guys who flew it and didn’t have to got extra.
So yes, it works. Is it an overnight process? No.
08-11-2021 | 03:44 PM
#14
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Posts: 8,209
Likes: 1,160
08-12-2021 | 04:39 AM
#16
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Joined: Aug 2012
Posts: 557
Likes: 4
The app is a garbage communication system. I asked a question about a company interpretation that doesn't align with an ALPA scheduling alert. It took one month to get a one sentence response saying the company was correct. Follow up questions about the content of ALPA's newsletter were never answered. The whole system seems designed to avoid a human conversation.
08-12-2021 | 06:47 AM
#18
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Joined: Nov 2011
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08-12-2021 | 09:02 AM
#19
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Joined: Sep 2011
Posts: 8,209
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The app is a garbage communication system. I asked a question about a company interpretation that doesn't align with an ALPA scheduling alert. It took one month to get a one sentence response saying the company was correct. Follow up questions about the content of ALPA's newsletter were never answered. The whole system seems designed to avoid a human conversation.
Totally independent of the introduction of the ACE app.
08-12-2021 | 09:18 AM
#20
Gets Weekends Off
Joined: Mar 2015
Posts: 13,210
Likes: 654
From: ir.delta.com
The service has gone from personal to volume. Good I guess, but that has shifted calls to the reps because they are the only ones directly contactable. In the past a little coaching from the scheduling committee went a long way, now it is all trial and error with the app allowing for more volume. The summer flying series was gold though and is applicable year round. Manipulating schedules should not be a dark art.
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