Ace App?
#21
Gets Weekends Off
Joined: Jul 2010
Posts: 12,823
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From: window seat
The service has gone from personal to volume. Good I guess, but that has shifted calls to the reps because they are the only ones directly contactable. In the past a little coaching from the scheduling committee went a long way, now it is all trial and error with the app allowing for more volume. The summer flying series was gold though and is applicable year round. Manipulating schedules should not be a dark art.
#22
However DALPA does it, 100% of all trip coverages, RR's, GS's, PB/PR days and other things needs to be automatically audited and reviewed. If they can do it with a program, great. If it has to be manually reviewed, so be it. I bet airlines save billions over the decades playing the "deny deny deny" game knowing that every single pilot can't catch it every single time. Worst case they only pay what they should have paid, best case they pocket it. We can't depend on individual pilots being complete CBA experts and catching everything, or even knowing when to flag everything. Especially when sometimes a cascade of pay protections is missed because one pilot upstream wasn't a CBA expert and didn't know something should be flagged. Some things should be 100% automatically reviewed. If it costs us 0.05% dues money to properly do it, so be it.
#23
Thread Starter
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Joined: Jul 2008
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#24
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Joined: Feb 2008
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Likes: 182
However DALPA does it, 100% of all trip coverages, RR's, GS's, PB/PR days and other things needs to be automatically audited and reviewed. If they can do it with a program, great. If it has to be manually reviewed, so be it. I bet airlines save billions over the decades playing the "deny deny deny" game knowing that every single pilot can't catch it every single time. Worst case they only pay what they should have paid, best case they pocket it. We can't depend on individual pilots being complete CBA experts and catching everything, or even knowing when to flag everything. Especially when sometimes a cascade of pay protections is missed because one pilot upstream wasn't a CBA expert and didn't know something should be flagged. Some things should be 100% automatically reviewed. If it costs us 0.05% dues money to properly do it, so be it.
#25
Line Holder
Joined: Oct 2014
Posts: 1,015
Likes: 13
How many people do you think DALPA would need to hire to accomplish what you post? The dues refund check you just got would have been notice of a required substantial supplementary payment. Many issues can take hours to research. If someone is smart enough to fly airplanes for Delta they should be able to research their issues and if in doubt use the current options to clear up anything unresolved.
The full features of the ACE app will do most of this when activated.
#26
Gets Weekends Off
Joined: Dec 2017
Posts: 2,891
Likes: 85
Ive completely ignored the ace app stuff. I admit it, sometimes I'm a grumpy old man who hears about something new and ignores it. With that said, would someone, in maybe one or two sentences, tell me what its for?
#27
big data crowd sourced collection of intentional scheduling violations
#28
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Joined: Feb 2008
Posts: 20,867
Likes: 182
I would be quite surprised if the union will be granted via a app the kind of IT access required to research a lot of issues that come up. We already enjoy far greater computer access to Delta data than probably any other airline grants to a union. Letting a App deep access into crew Skeds, crew tracking and reservations seems like a tough sell given today’s concerns on corporate hacking and espionage.
#29
I would be quite surprised if the union will be granted via a app the kind of IT access required to research a lot of issues that come up. We already enjoy far greater computer access to Delta data than probably any other airline grants to a union. Letting a App deep access into crew Skeds, crew tracking and reservations seems like a tough sell given today’s concerns on corporate hacking and espionage.
#30
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Joined: Jan 2014
Posts: 2,286
Likes: 18
No we don’t. The access at AA and it’s wholly owned regionals is far greater than anything we have. Actually it’s shocking how little access we have compared to them.
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