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Old 01-16-2022 | 06:08 PM
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Anyone else think it's ridiculous that the ace app is backed up to 25 days last time I heard? There was a time when I would get a response from the scheduling committee on the same day. This was all pre-covid and before the union purge. 25 days. 3 1/2 weeks. Absurd.
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Old 01-16-2022 | 06:10 PM
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Originally Posted by hockeypilot44
Anyone else think it's ridiculous that the ace app is backed up to 25 days last time I heard? There was a time when I would get a response from the scheduling committee on the same day. This was all pre-covid and before the union purge. 25 days. 3 1/2 weeks. Absurd.
I agree there probably needs to be more people working it. But also, there needs to be less stuff the company does that we need to ask about…..
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Old 01-16-2022 | 06:50 PM
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Originally Posted by hockeypilot44
Anyone else think it's ridiculous that the ace app is backed up to 25 days last time I heard? There was a time when I would get a response from the scheduling committee on the same day. This was all pre-covid and before the union purge. 25 days. 3 1/2 weeks. Absurd.

I think all the shenanigans over the last month or so have really put them behind.
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Old 01-17-2022 | 05:26 AM
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Originally Posted by hockeypilot44
Anyone else think it's ridiculous that the ace app is backed up to 25 days last time I heard? There was a time when I would get a response from the scheduling committee on the same day. This was all pre-covid and before the union purge. 25 days. 3 1/2 weeks. Absurd.
You could volunteer your free time if you think they are so understaffed.
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Old 01-17-2022 | 05:58 AM
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You are welcome to join us working them


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Old 01-17-2022 | 06:06 AM
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Originally Posted by hockeypilot44
Anyone else think it's ridiculous that the ace app is backed up to 25 days last time I heard? There was a time when I would get a response from the scheduling committee on the same day. This was all pre-covid and before the union purge. 25 days. 3 1/2 weeks. Absurd.
I think it's ridiculous that you're complaining about the ALPA volunteers that are processing the ACE reports. I flew with one the other day - he is dedicated, works hard and said two things. First, the reroutes, 23K and inexperienced schedulers are causing the number of reports to shoot up, and 2, a decent number of the issues could be resolved with a phone call to scheduling by the pilot. (he understands they take forever to answer the phone now) but often they can rectify the issue then and there.

Example - I had an ARCOS call in the middle of the night - I noticed (in my groggy state) that the batch size was too big. I screenshotted it and went back to sleep. Next afternoon, I called scheduling - after ten minutes on the phone while they researched it, I had 2 hours of pay on my schedule. Problem solved.

And like others said, WE are ALPA - if you don't like how ALPA is doing something, reach out to your reps, and join a committee. There seems to be plenty of work to go around.
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Old 01-17-2022 | 06:22 AM
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Originally Posted by tunes
You are welcome to join us working them


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He's too busy complaining
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Old 01-17-2022 | 06:23 AM
  #78  
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Originally Posted by tunes
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Thanks to all you volunteers working on this.

I think I'm like 800 or something in the que.

Whatever. I know you guys will work it out.

As 2 others have indicated a combination of fast and loose sched covergage by the Kompnay and us having the ACE app to report these more efficiently
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Old 01-17-2022 | 06:42 AM
  #79  
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Originally Posted by iaflyer
I think it's ridiculous that you're complaining about the ALPA volunteers that are processing the ACE reports. I flew with one the other day - he is dedicated, works hard and said two things. First, the reroutes, 23K and inexperienced schedulers are causing the number of reports to shoot up, and 2, a decent number of the issues could be resolved with a phone call to scheduling by the pilot. (he understands they take forever to answer the phone now) but often they can rectify the issue then and there.

Example - I had an ARCOS call in the middle of the night - I noticed (in my groggy state) that the batch size was too big. I screenshotted it and went back to sleep. Next afternoon, I called scheduling - after ten minutes on the phone while they researched it, I had 2 hours of pay on my schedule. Problem solved.

And like others said, WE are ALPA - if you don't like how ALPA is doing something, reach out to your reps, and join a committee. There seems to be plenty of work to go around.
I have an ACE report in over a RR. Called scheduling first. They said it’s a Tracking issue, ‘I’ll forward it and it will get reviewed.’ Not really an answer, therefore the ACE submission. Personally, I think there is such an enormous volume that Scheduking and Tracking are happy to let us sort it out.
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Old 01-17-2022 | 07:07 AM
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Got it. So you guys think 25 days is acceptable. I pay almost $5000 per year in non-tax deductible dues. To me 25 days isn't acceptable. I appreciate the work of the volunteers. Maybe we need to pay people to get more people working on this.
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