Go Back  Airline Pilot Central Forums > Airline Pilot Forums > Major > Delta
Any "Latest & Greatest about Delta?" Part 2 >

Any "Latest & Greatest about Delta?" Part 2

Search

Notices

Any "Latest & Greatest about Delta?" Part 2

Thread Tools
 
Search this Thread
 
Old 03-26-2025 | 12:10 PM
  #7651  
On Reserve
Veteran: Marine Corp
 
Joined: Jan 2013
Posts: 197
Likes: 19
Default

Originally Posted by notEnuf
Fatigue call or rest interuption reset.
I would go that route if I were able. These are long call assignments not done at the last minute. Latest example was this afternoon for a report Friday morning. Last week was midnight Thursday night for a Saturday afternoon report. And these are just the most recent. Both times multiple calls and voicemails from the same scheduler within 2 or three minutes.
Reply
Old 03-26-2025 | 12:25 PM
  #7652  
Gets Weekends Off
 
Joined: Jul 2022
Posts: 2,245
Likes: 1,085
Default

Originally Posted by Apejackson
So I’m on reserve. I see trips pop on to my schedule with plenty of time but I will not acknowledge them on my own to ensure the company follows the contract and PROPERLY notifies me. I’m not required to answer the phone when they call. They leave a message and that should be it. Now I’ve been notified properly and will acknowledge the proper way on my own.

The issue has become that I am now harassed by scheduling to a point of crazy psychotic ex-girlfriend territory. Repeated calls that breakthrough any do not disturb at all hours including the middle of the night. Today I got three back to back calls with three voicemails all from the same scheduler within 2 minutes. And this seems to just be their playbook now. Is there any recourse for this? Instead of just doing a do not disturb for sleep I’m now having to turn my phone completely off just so my wife and I can get a full nights sleep. Other than doing scheduling’s job and self acknowledging, is there any way to keep them from being absolute heathens with phone etiquette?
I’ve been a “phone completely on silent at night for all but important family contacts” person for several years now. “Allow repeated calls” and “intelligent breakthrough & silencing” are disabled as well.

There’s no reason to let Delta or a telemarketer interrupt my sleep ever, unless I’m on short call. The hotel phone gets unplugged on layovers as well. If it’s important enough (never has been), someone will knock.
Reply
Old 03-26-2025 | 01:11 PM
  #7653  
On Reserve
 
Joined: Feb 2017
Posts: 25
Likes: 0
Default

Originally Posted by PilotJ3
Yes, your clock restarted when you upgraded. Now you’ll get one pop up in icrew with CQ and Line Check months.
Thanks J3!
Reply
Old 03-26-2025 | 01:27 PM
  #7654  
FangsF15's Avatar
Moderator
 
Joined: Sep 2011
Posts: 8,211
Likes: 1,161
Default

Originally Posted by Apejackson
So I’m on reserve. I see trips pop on to my schedule with plenty of time but I will not acknowledge them on my own to ensure the company follows the contract and PROPERLY notifies me. I’m not required to answer the phone when they call. They leave a message and that should be it. Now I’ve been notified properly and will acknowledge the proper way on my own.

The issue has become that I am now harassed by scheduling to a point of crazy psychotic ex-girlfriend territory. Repeated calls that breakthrough any do not disturb at all hours including the middle of the night. Today I got three back to back calls with three voicemails all from the same scheduler within 2 minutes. And this seems to just be their playbook now. Is there any recourse for this? Instead of just doing a do not disturb for sleep I’m now having to turn my phone completely off just so my wife and I can get a full nights sleep. Other than doing scheduling’s job and self acknowledging, is there any way to keep them from being absolute heathens with phone etiquette?
You may know this, but just in case... There is an iPhone setting in each contact, under ringtone (may have to scroll UP from intitial screen), that can turn on/off "emergency breakthough". If you have any kind of do-no-disturbe 'enabled', and this setting is "off", it will go straight to voicemail without ringing your phone. And, you can also set your phone to only allow "favorites" though at night/when DND. Unknowns or personal numbers would go straight to VM.

I have all Crew Scheduling numbers and ARCOS permanantly "off" for this setting, unless I am on SC or want to be awakended by ARCOS (but even then, I will usually set my WS/GS to auto accept at night - so I only get a call for an actual award notification). As a local, there is nothing I can't make when I awaken.

You can also set your notification preferences up with "Do not disturb" hours on Deltanet, but there are a few circumstances where that's not a catch all. Like needless "Rest" CNO's at 0600 on the last day of LC before (though I had forgotten to go "off" on emergency breakthrouhh) - it's absolutely unacceptable. I think ALPA has brought that up to the company, but I'm not sure how it resolved.

No idea if Android has similar settings.

Originally Posted by Apejackson
I would go that route if I were able. These are long call assignments not done at the last minute. Latest example was this afternoon for a report Friday morning. Last week was midnight Thursday night for a Saturday afternoon report. And these are just the most recent. Both times multiple calls and voicemails from the same scheduler within 2 or three minutes.
It sounds like these are LC trips, assigned prior to 12 hours to starting LC? If that's the case, CS should never call you. You are obligated to make yourself aware of these. I would send a DART to ALPA, as they need to know this is going on.
Reply
Old 03-26-2025 | 03:33 PM
  #7655  
DWC CAP10 USAF's Avatar
Gets Weekends Off
Veteran: Air Force
Liked
Gets Weekends Off
 
Joined: Apr 2016
Posts: 3,975
Likes: 180
From: Looking left
Default

Originally Posted by sailingfun
I read the question. Just trying to give some advise on how to avoid getting tagged when perhaps you don't want to train on a Holiday. I flew with guys who did not even know there were training golden days.
He's not asking how to avoid it....he just wants to know if he gets holiday pay for CQ over a holiday (he doesn't)
Reply
Old 03-26-2025 | 05:29 PM
  #7656  
PilotJ3's Avatar
Gets Weekends Off
15 Years
Gets Weekends Off
 
Joined: Jul 2010
Posts: 3,845
Likes: 92
Default

Originally Posted by DWC CAP10 USAF
He's not asking how to avoid it....he just wants to know if he gets holiday pay for CQ over a holiday (he doesn't)
This…I don’t care to CQ over holiday, but since I don’t get holiday pay I’ll try to avoid it.

I would do CQ if it finish the 24th of December, since those are the holidays I don’t want to work. Memorial Day and 4th of July are the ones I actively bid to work, since I rather give that day off to someone that really deserve/enjoy with their family.
Reply
Old 03-26-2025 | 08:00 PM
  #7657  
Line Holder
 
Joined: Feb 2024
Posts: 356
Likes: 56
Default

Originally Posted by FangsF15
It sounds like these are LC trips, assigned prior to 12 hours to starting LC? If that's the case, CS should never call you. You are obligated to make yourself aware of these. I would send a DART to ALPA, as they need to know this is going on.
Not as bad as described for me, but my X days routinely have VM from CNO and live schedulers for assignments and awards that are done before 12 hours prior to the end of my last non-fly day.

Most of them are “please remember to acknowledge.”

It started a few months ago. No one has broken through DND yet, but I’m sure it is coming. It feels like intentional harassment.
Reply
Old 03-27-2025 | 04:25 AM
  #7658  
FangsF15's Avatar
Moderator
 
Joined: Sep 2011
Posts: 8,211
Likes: 1,161
Default

Originally Posted by dmhpilot
Not as bad as described for me, but my X days routinely have VM from CNO and live schedulers for assignments and awards that are done before 12 hours prior to the end of my last non-fly day.

Most of them are “please remember to acknowledge.”

It started a few months ago. No one has broken through DND yet, but I’m sure it is coming. It feels like intentional harassment.
Interesting. ALPA may be aware, but I'd still submit a DART.

Also interestring how they attempt to cut down on official notifications with unofficial CNO (presumably to save time), but somehow have time to make 'extra' contractually unnecessary phone calls.
Reply
Old 03-27-2025 | 04:32 AM
  #7659  
Line Holder
 
Joined: Feb 2024
Posts: 356
Likes: 56
Default

Originally Posted by FangsF15
Interesting. ALPA may be aware, but I'd still submit a DART.

Also interestring how they attempt to cut down on official notifications with unofficial CNO (presumably to save time), but somehow have time to make 'extra' contractually unnecessary phone calls.
I agree 100% that there should be a DART. Especially given the latest MEC email about company practices.
Reply
Old 03-27-2025 | 04:36 AM
  #7660  
Gets Weekends Off
 
Joined: Jul 2022
Posts: 2,245
Likes: 1,085
Default

Originally Posted by dmhpilot
Not as bad as described for me, but my X days routinely have VM from CNO and live schedulers for assignments and awards that are done before 12 hours prior to the end of my last non-fly day.

Most of them are “please remember to acknowledge.”

It started a few months ago. No one has broken through DND yet, but I’m sure it is coming. It feels like intentional harassment.
“Pre-rotation rest interrupted by repeated calls from crew scheduling asking me to perform a non-PWA mandated function (acknowledgment)” has a nice ring to it in an FFDR after the ensuing fatigue call.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
boog123
Delta
6
07-14-2016 11:26 AM
iahflyr
Major
27
09-30-2014 09:04 AM
Quagmire
Major
253
04-16-2011 06:19 AM
ksatflyer
Hangar Talk
10
08-20-2008 09:14 PM
JiffyLube
Major
12
03-07-2008 04:27 PM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



Your Privacy Choices