Any "Latest & Greatest about Delta?" Part 2
#8401
Gets Weekends Off
Joined: Apr 2018
Posts: 4,092
Likes: 451
Smooth air, a random FA (not the purser) calls you up and tells you to "turn on the seat belts its rough back here" What do you do Trip? Who is getting into who's business here? Who is teaching them that any random FA can call up front and tell the captain to turn on the seat belts?
Most of the time I get this we are in smooth flight conditions. Or just very maybe some occasional light chop. If I think it's going to get bumpy I let the lead know, kick on the belts sign and let the lead determine what level of service is required. This calling me up in the front demanding the belts be turned on, when it's not warranted, is no bueno. Someone started it somewhere, and we need to put an end to this behavior.
Most of the time I get this we are in smooth flight conditions. Or just very maybe some occasional light chop. If I think it's going to get bumpy I let the lead know, kick on the belts sign and let the lead determine what level of service is required. This calling me up in the front demanding the belts be turned on, when it's not warranted, is no bueno. Someone started it somewhere, and we need to put an end to this behavior.
#8404
Gets Weekends Off
Joined: Jan 2023
Posts: 3,388
Likes: 816
I've had it happen several times. Seems to be increasing over the last 18 months or so. WB. Doesn't seem to relate to a base. However the senior mamas seem to handle most of this stuff in stride, get the service done and press on. It comes from a younger demographic. My issue is part of my brief, unless it's an emergency, I would like all comms to the front routed thru the purser. I don't want to be talking to 6 different people at once. What we have is some random picks up the comm, rings us upfront and tells us to turn on the belts. That's a non-starter.
#8406
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Joined: Jun 2022
Posts: 2,236
Likes: 357
#8407
Gets Weekends Off
Joined: Dec 2017
Posts: 2,895
Likes: 87
#8408
#8409
#8410
”Stay seated, wait for my call. It might be about 30-40 min before we are in smooth/light turb air. Once I call you, you can stand and do your service, but I’ll keep the sign on so you don’t have people going around everywhere”.
Most of them understand that we know they are working and appreciate the thought. My job is to move the pax and FAs safely from A to B. If they don’t want to do their service, that’s out of my hands. I also understand, the 321 in the back is completely different than upfront.
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