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Old 03-30-2024 | 03:45 PM
  #71  
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Originally Posted by tennisguru
I had one recently where I knew the pilot who had the JS booked, and he made the earlier flight home so he texted me when he canceled his listing. But the gate agent still showed him listed and couldn’t get me into the JS until 15 prior. I even called him to double check and he showed no active listings on his MiCrew.
That would lend me to postulate we have an issue between the MiCrew interface and the gate agents system. Something is not making the connection here and closing the loop.

Last edited by Hotel Kilo; 03-30-2024 at 04:11 PM.
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Old 03-30-2024 | 05:41 PM
  #72  
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Originally Posted by Hotel Kilo
Curious if some of you all are seeing this on JS reserviations on MiCrew.

I go to MiCrew, search for flights and available jump seats. MiCrew showing JS available for the flight I want. I reserve it. It confirms and shows up under the "Booked" tab. Show up to gate 1hr prior to check in and the agent says someone else is listed for the JS. Check in with CA, they open up MiCrew and my name is there as the JS'er. However, the gate agent will not board me as I am not the listed JS'er on their computer. So wait to see if the other JS'er shows, they never do (becasue I am on listed on the JS). Get the JS. These are not FAA people, the gate agent can see that.

One time the other person actually showed up. They showed the JS on MiCrew booked tab and I showed the same (only one JS on this type of aircraft). Gate agent checked the computer and I was listed on the JS. That other pilot was a NH. That time I was able to get on another flight later thanks to the gate agent and I let the NH take the JS so they could get to work (I was going up a day early, their report was that same day)..

Have any of you seen this before? It's really strange. Seems like something is goofy between the MiCrew and the gate agents system. Except for the one occasion I listed above, the "other" JS'er never materialized.

I book my JS (if required) well in advance, so this is not a last minute type of event.
Not EXACTLY the same situation, but similar:

Commuting to work. Get on MiCrew, 1200 Mecca time 3 1/2 days prior. Select flight, shows 2 jumpseats available. I select, go through the normal “not a robot” proof, and it says “Error - Jumpseat is already booked”. Sounds like what you’re describing, but when I get to the gate, agent says no one listed for the jumpseat. That’s been at least a year ago though and no issues since.
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Old 03-30-2024 | 08:57 PM
  #73  
Can’t find crew pickup
 
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Originally Posted by Variable39
Not EXACTLY the same situation, but similar:

Commuting to work. Get on MiCrew, 1200 Mecca time 3 1/2 days prior. Select flight, shows 2 jumpseats available. I select, go through the normal “not a robot” proof, and it says “Error - Jumpseat is already booked”. Sounds like what you’re describing, but when I get to the gate, agent says no one listed for the jumpseat. That’s been at least a year ago though and no issues since.
Last couple times I’ve gone to list for the jumpseat right at noon, I got an initial DBMS communication error message. Anyone seen this?
I had to attempt to list again. Lucky this hasn’t cost me yet…..
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Old 03-31-2024 | 04:02 AM
  #74  
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Originally Posted by Hotel Kilo
That would lend me to postulate we have an issue between the MiCrew interface and the gate agents system. Something is not making the connection here and closing the loop.
I suspect once the flight goes to local control jumpseat listings like seat assignments can't be changed unless the agent does it. They take local control 35 to 50 minutes prior.
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Old 03-31-2024 | 07:49 AM
  #75  
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Originally Posted by Variable39
Not EXACTLY the same situation, but similar:

Commuting to work. Get on MiCrew, 1200 Mecca time 3 1/2 days prior. Select flight, shows 2 jumpseats available. I select, go through the normal “not a robot” proof, and it says “Error - Jumpseat is already booked”. Sounds like what you’re describing, but when I get to the gate, agent says no one listed for the jumpseat. That’s been at least a year ago though and no issues since.
Nope. I got no error messages. Clean booking. MiCrew "booked" tab showed me in JS. The issue was at the gate agents computer. It showed someone else. CA checked his MiCrew and I was reflected there as well.
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Old 03-31-2024 | 07:51 AM
  #76  
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Originally Posted by sailingfun
I suspect once the flight goes to local control jumpseat listings like seat assignments can't be changed unless the agent does it. They take local control 35 to 50 minutes prior.
I booked it 3 days prior so that wasn't it either.

It's all sent to the JS committee to include all the screen shots. I'll let them dig into it.
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Old 03-31-2024 | 12:46 PM
  #77  
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Originally Posted by Hotel Kilo
I booked it 3 days prior so that wasn't it either.

It's all sent to the JS committee to include all the screen shots. I'll let them dig into it.
A mistake I have made is booking the wrong leg on a flight number covering multiple flights.
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Old 04-01-2024 | 12:08 PM
  #78  
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Originally Posted by sailingfun
A mistake I have made is booking the wrong leg on a flight number covering multiple flights.
No mistake made sailing. I have a one leg commute. And I'd really like you to stop pointing out rookie commute mistakes to me. I've been at DAL a loooooong time.

Something is jacked up. I hope the JS folks can find out what transpired.
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Old 04-01-2024 | 12:29 PM
  #79  
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Originally Posted by Hotel Kilo
No mistake made sailing. I have a one leg commute. And I'd really like you to stop pointing out rookie commute mistakes to me. I've been at DAL a loooooong time.

Something is jacked up. I hope the JS folks can find out what transpired.
I had a issue where a FA jumpseater (who happened to be offline) showed up in MiCrew as a cockpit jumpseater. The gate agent verfied they were on the FA jumpseat. The FCR response was essentially "it happens sometimes".
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Old 04-01-2024 | 02:36 PM
  #80  
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Originally Posted by Hotel Kilo
No mistake made sailing. I have a one leg commute. And I'd really like you to stop pointing out rookie commute mistakes to me. I've been at DAL a loooooong time.

Something is jacked up. I hope the JS folks can find out what transpired.
JTBH...what...there are no rookies that might avail themselves of possible pitfalls? They should just learn the hard way?

I thought APC was a place for pilots(ostensibly) to come and learn(or at least be presented with lessons learned/history)

Not chiding you....but these/this are the types of "lessons" i try to present to my "friends" as possible pitfalls.
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