My buddy said somebody asked RG about the Crew Assist Case delays and backlog at the last Velvet. RG said it must be a one off...

The same RG that said hold times were under 2 minutes? That guy? Seriously though, who is his audience when he tells these lies less than accurate statements? Is Baghdad Bob his PR mentor?

lol right…. I’ve got one that’s sitting at 90 days right now. Think crew assist has mastered the “pocket veto”

Still sitting on one from December.

Oops. I forgot to wear my hat, say goodbye, or restock trading cards.

Good thing it’s just a one off.

got 3 waiting going back to mid feb. my January ones cleared about 10 days ago. Both were no, one overturned on appeal.

I don't even bother with a second review anymore. The last time I requested a second review it was related to a missed WS. The initial response was wrong. A month after submitting the request for a second review they came back and quoted an example from the contract related to GSWC. I just submit the STS after the initial denial and move on now.

I just got a reply and denial on my crew assist case for 23m7 payment which was submitted in Feb.
Ibws they stopped coverage on acknowledge phase in the middle of my window and i was the only one with a 1 in arcos. They paid 23m7 to an oobws. Even submitted screenshots of arcos showing stop with a 1 next to my name.
I got the standard response "the system is automated to pay the correct pilot so the correct pilot was paid" I guess sts it is.

The brazen double-standard and lack of integrity embedded into Delta management culture is truly something to behold. It starts at the very top, and it has taken deep root in flight operations. Even if they wanted to fix it, and started today, it will take 10 years to purge the bad actors. But they don't want to fix it.

Even as an employee, it's hard to root for this company. They lie, steal, and cheat, and give themselves awards for all of it.

Agreed. Completely agreed.

[Filler]