+1, I met her in real person and she is very cute. :o
I have to agree with LNL; in the safety briefing video she does have a horse face (I still think it looks good).

TEN

Yes it does! I stand corrected...:eek::)

Denny

Passenger Deplaning
While passengers are deplaning, a pilot should stand at the deplaning door to thank
our customers whenever possible.
• Pilots should not deplane until all passengers have departed the aircraft,
unless early deplaning is necessary for operational reasons or passenger
assistance.
• Pilots will use good judgment not to interfere with any passenger or with
the normal deplaning flow.

Page 7.1.12 of the FOM.

Think a bit more...I don't know...direct logic. I conducted a preflight inspection. Completely covered by the DAL Manual set. I did not do a preflight inspection, missed a big issue, had a problem, got hooked for it, called my rep...and now the PWA is involved for the same time. So, globally, I agree with you. One overlays the other. But there is no "standard text" in the PWA, so to speak.

Scambo, I think you and I need to work up a Laural and Hardy, "Who's on First" type routine for the Gate Announcement.

Me: "You wanna tell em?"

You: "I'm not tellin' em, YOU tell them!"

Me: "Tell who?"

You: "What?"

Me: "The Delay thing!"

You: "What, are we on a delay?"

Me: "That's what you said!"

You: "Who said?"

Me "YOU Said!"

You: "What?" :eek:

I wasn't trying to get all legal eagle on you, I was just pointing out that Delta wants to get people to give good customer service and they have the right to lay out their guidelines. They also know that can't make you be nice. Personally, I enjoy saying goodbye and talking with people. I also enjoy helping with strollers wheelchairs. It used to be that whoever made the landing was supposed to stand in the door. My experience now is that if I don't do it it won't get done. I guess that is what the fourth stripe is for.

It's for standing in the doorway?

The only good parts of this whole gatehouse PA discussion has been your original example PA and FTB's recent example PA. The whole rest of the discussion reminds me of the Monica Lewinski bravo juliet trial: "what is the definition of IS?"

The memo was stupid and in many ways is unworkable for several reasons that were pointed out. However, if you are already on the airplane and boarding has not started and you are flying an ULH flight, you can use the following:

Ladies and gentlemen, this flight is delayed for a theatre flying requirement and will likely be cancelled because we are not extending our day voluntarily and all the shortcall pilots are out of position. I won't be able to give you any follow up information, I have to get to my jumpseat home in 20 minutes. :eek:

I don't take the memo as a personal insult to my humanity and far too much is being made of it. There is no reason a pilot would not responsibly perform a customer service function, if able. All the angst is about when the pilots are not able/present.

http://i938.photobucket.com/albums/a...eHousePA-1.png

We need a decision tree to help us make better decisions.

Outstanding! I'm going to run off copies of this for my next trip.