Any "Latest & Greatest" about Delta?
I don't know. We're in for some heated competition with these UK airlines.
I hope our girls are up for it.
Hottest Flight Attendants: Virgin Atlantic
Hottest Flight Attendants: Virgin Atlantic Tops In Survey
Is Ryanair Too Sexy For Itself?
Kate Auletta: Is Ryanair Too Sexy For Itself?
I hope our girls are up for it.
Hottest Flight Attendants: Virgin Atlantic
Hottest Flight Attendants: Virgin Atlantic Tops In Survey
Is Ryanair Too Sexy For Itself?
Kate Auletta: Is Ryanair Too Sexy For Itself?
her left arm also got bent by the space time continuum.
There's a lot of these, I think this one is great:
Super Moderator
Joined APC: Dec 2007
Position: DAL 330
Posts: 6,868
First off - people shouldn't fly sick. Employees or otherwise. This guy was clearly toxic and the safety net to keep health hazards off the airplane failed for whatever reason (or because its honestly non-existent).
For a company that "loves its veterans" so dearly, whether he was identified as one or not, a bit of compassion, or sympathy goes a long way. We're given full latitude as flight crew to stop the operation whenever we see fit. At least 5 people failed to fully assess the situation and get this passenger into a suitable seat. While I understand that almost everyone who flies from ATL-DCA is a sky priority passenger, and we couldn't possibly stick out necks on the line to inconvenience one of them, at some point it would have been prudent to stop, and think, and consider the situation at hand.
So really, the answer to your question, is that someone should have stopped the blankity blanking operation and given this guy the care and compassion that Delta thinks he deserves.
Or is D-0 that important to you? Is it that important to Delta?
If there was enough of a stink of the airplane that a first class passenger offered up his seat, if that really happened, someone should have STOPPED THE OPERATION.
For a company that "loves its veterans" so dearly, whether he was identified as one or not, a bit of compassion, or sympathy goes a long way. We're given full latitude as flight crew to stop the operation whenever we see fit. At least 5 people failed to fully assess the situation and get this passenger into a suitable seat. While I understand that almost everyone who flies from ATL-DCA is a sky priority passenger, and we couldn't possibly stick out necks on the line to inconvenience one of them, at some point it would have been prudent to stop, and think, and consider the situation at hand.
So really, the answer to your question, is that someone should have stopped the blankity blanking operation and given this guy the care and compassion that Delta thinks he deserves.
Or is D-0 that important to you? Is it that important to Delta?
If there was enough of a stink of the airplane that a first class passenger offered up his seat, if that really happened, someone should have STOPPED THE OPERATION.
Guys,
Bar is right here. The above story was written to be sensationalistic. DAL takes very good of military passengers. Was this situation ideal - no. Could it have been better - yes. We really don't know what went on here, but if the aircraft is taxiing the FAs do not have the ability to waive a FAR.
Fact is, he was on a coach ticket. If it is so important for him to have flown in FC why didn't the Veterans group that organized the trip by him a First Class ticket?
DAL is not perfect in taking care of passengers and I would love to see DAL empower its front line employees to be more pro-active in helping our passengers but I would be willing to bet that no malice was intended and the FA crew felt that they did not have a choice.
I have been in the military 26 years and counting, and hate these stories. I have participated in 500+ mile "Ride to Recovery" charity bike rides with numerous wounded veterans including double amputees on hand cycles and for the most part they want to be treated like everyone else.
DAL cannot win in these situations. Like the guys "getting charged" to check bags. I must have missed the part in that story that explains it is a DOD requirement to use your goverment issued credit card to pay for all commercial air travel. Even if these guys were "violating policy" and not using their government credit card they woould still put it on their travel claim and not pay 1 red cent out of pocket. But do you read that - nope DAL just fleecing our brave Soldiers, Sailors, Marines, and Airmen.
Could we have done better - Yes, in hindsight, but no reason to be embarrassed.
Scoop
Doing Nothing
Joined APC: Aug 2010
Posts: 1,316
Why are you embarrassed? In my experience Delta takes excellent care of it's veteran customers. Flight Attendants often make a point of thanking them for their service, as do we pilots.
104 degree temperature, apparently did not get to the gate in time to board early, bought a ticket in the back, but somehow expected to be seated in the front, then angry because he could not change seats with a First Class passenger (who was apparently drawn into the situation and was willing to help), flight attendants told passengers to remain seated with the boarding door closed.
The sensationalistic tone of the story doesn't put the facts out there objectively. While a little flexibility might have gone a long way, they guy might have been just as uncomfortable getting up and going back to the front of the jet (which assumably would have required getting the wheel chair out in the aisle again). What would be your solution, Purple?
Link to Col. Knighton's Bio. She's an activist, with a cause: Colonel Christine B. “Nickey” Knighton U.S. Army (Ret.) | Home
and the author ....
Journalist Annie Groer has been a Washington Post gossip columnist and design writer ... A founding director of the Art Deco Society of Washington, she twice represented the District of Columbia in the National Chicken Cooking Contest and once danced across the Kennedy Center Stage with Liberace. She lives in Georgetown, where she is at work on her first book.
104 degree temperature, apparently did not get to the gate in time to board early, bought a ticket in the back, but somehow expected to be seated in the front, then angry because he could not change seats with a First Class passenger (who was apparently drawn into the situation and was willing to help), flight attendants told passengers to remain seated with the boarding door closed.
The sensationalistic tone of the story doesn't put the facts out there objectively. While a little flexibility might have gone a long way, they guy might have been just as uncomfortable getting up and going back to the front of the jet (which assumably would have required getting the wheel chair out in the aisle again). What would be your solution, Purple?
Link to Col. Knighton's Bio. She's an activist, with a cause: Colonel Christine B. “Nickey” Knighton U.S. Army (Ret.) | Home
and the author ....
Journalist Annie Groer has been a Washington Post gossip columnist and design writer ... A founding director of the Art Deco Society of Washington, she twice represented the District of Columbia in the National Chicken Cooking Contest and once danced across the Kennedy Center Stage with Liberace. She lives in Georgetown, where she is at work on her first book.
And yes, I did 29 years in the mil and do know what I'm talking about. On today's flight I listened to over 30 "Thankyou for your service" comments from Delta folks to just two military guys on our flight. BOTH of them were offered seats in 1st class by passengers up there, and both of them were seated in 1st class. And it was a 45 min turn. And every seat was taken with one on the jump. And it was raining. And the mil guys got free drinks and snackage. And both stopped on their way out to say thanks for a great show from Delta.
I see that every day I fly the line. I NEVER see a bad act by Delta folks regarding military members. But I guarantee you, some liberal muckraker could easily write up even today's flight and attribute all the rules we follow (D0, seat belt light, stay seated, use lav in your section, phones off...) as an anti-military attitude, if all they did was write about how we made a mil person do all these... and never mentioned it's the same for every other person on the plane.
I read that article, and I said, "so what?". And as I grew up with a mil amputee in the family, I think I've seen enough regarding this to have a valid opinion, beyond just reading some activist anti-Delta article.
Maybe it wouldn't hurt us to adopt a bit of Virgin's attitude.
Flying nowadays is viewed by most people as an unpleasant experience. An unavoidable period of drudgery that just has to be endured if you want to get from point A to point B.
Air travel used to be seen as fun and sexy, even in the US.
There's no reason Delta couldn't bring those days back. Or at least try.
Flying nowadays is viewed by most people as an unpleasant experience. An unavoidable period of drudgery that just has to be endured if you want to get from point A to point B.
Air travel used to be seen as fun and sexy, even in the US.
There's no reason Delta couldn't bring those days back. Or at least try.
Can't abide NAI
Joined APC: Jun 2007
Position: Douglas Aerospace post production Flight Test & Work Around Engineering bulletin dissembler
Posts: 11,989
Hey, what is the name of that super skinny beard that you grow just along your jawline, connecting your sideburns to your goatee? Kind of an LA gang look, you know?
I saw one on one of the regional pilots flying Delta pax around today and was a little surprised. Maybe on a ramper it would work, but I figured even the regional guys must have some kind of appearance standards. Maybe not?
I saw one on one of the regional pilots flying Delta pax around today and was a little surprised. Maybe on a ramper it would work, but I figured even the regional guys must have some kind of appearance standards. Maybe not?
One of the wildest of the bunch is on the list to flow through to Delta.
Can't abide NAI
Joined APC: Jun 2007
Position: Douglas Aerospace post production Flight Test & Work Around Engineering bulletin dissembler
Posts: 11,989
Gets Weekends Off
Joined APC: Aug 2010
Posts: 2,530
Maybe it wouldn't hurt us to adopt a bit of Virgin's attitude.
Flying nowadays is viewed by most people as an unpleasant experience. An unavoidable period of drudgery that just has to be endured if you want to get from point A to point B.
Air travel used to be seen as fun and sexy, even in the US.
There's no reason Delta couldn't bring those days back. Or at least try.
Flying nowadays is viewed by most people as an unpleasant experience. An unavoidable period of drudgery that just has to be endured if you want to get from point A to point B.
Air travel used to be seen as fun and sexy, even in the US.
There's no reason Delta couldn't bring those days back. Or at least try.
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