Any "Latest & Greatest" about Delta?
12-18-2012, 12:05 PM
Gets Weekends Off
Joined APC: Jul 2010
Position: window seat
Posts: 12,524
Originally Posted by FIIGMO
Anyone know why it is in the best interest of our REVENUE paying customers to be subjected to extremely poor service and nasty flight attendants because they choose to work 14 hr coast to coast back to backs several days in a row?
Everyone gets tired from work, I get that. But these flight attendants have been absolutely nasty and very unpleasant to work with. The customer suffers because these FA's get burned out and of course are tired. It is affecting not only the passengers but the other crew as well. Nasty and rude is not what anyone wants to deal with at 2230 before and during a coast to coast redeye. Work rules should be adjusted to optimize for the passenger and safety experience. By not allowing this and a HOST of other measures will cull the group as well as increase the customer experience which will lead to solid revenue. Until then we are doomed with regard to JV's and the superior service some other carriers provide will sway high $$ passengers to make other choices..
Rant over.
Everyone gets tired from work, I get that. But these flight attendants have been absolutely nasty and very unpleasant to work with. The customer suffers because these FA's get burned out and of course are tired. It is affecting not only the passengers but the other crew as well. Nasty and rude is not what anyone wants to deal with at 2230 before and during a coast to coast redeye. Work rules should be adjusted to optimize for the passenger and safety experience. By not allowing this and a HOST of other measures will cull the group as well as increase the customer experience which will lead to solid revenue. Until then we are doomed with regard to JV's and the superior service some other carriers provide will sway high $$ passengers to make other choices..
Rant over.
12-18-2012, 12:06 PM
On Reserve
Joined APC: Jul 2008
Position: MSP7ERB
Posts: 1,886
Originally Posted by Scoop
Figmo,
You may be on to something here. I have seen more than a few burned out FA's flying consecutive coast to coast turns.
Scoop
You may be on to something here. I have seen more than a few burned out FA's flying consecutive coast to coast turns.
Scoop
12-18-2012, 12:19 PM
The Brown Dot +1
Joined APC: Jun 2009
Position: 777B
Posts: 7,775
Originally Posted by FIIGMO
My point Scambo is that environments have an effect on ones behavior. Trust me I have said what I felt was needed to be said when I thought it was warranted. So I certainly can handle it, you imply I can not. SO I will take your tone in a positive way instead of looking at it as an attack.
Back to the point. DAL Mgt should address this issue and the only way they can deal with it is if it does get brought to their attention. A nasty rude flight attendant will not like what I have to say. But I also try to give them a benefit of the doubt and not judge too quick without observing a little before I feel the need to step in and say something. The point is simple, most of these flight attendants do it to themselves to work until they are exhausted because they can and the customer suffers. Delta needs to fix that. I can speak up for myself and stand my ground "like a big boy" when needed. The passenger who asks for a glass of water and is given attitude and simply ignored cannot. That is when DAL needs to know about it.
Back to the point. DAL Mgt should address this issue and the only way they can deal with it is if it does get brought to their attention. A nasty rude flight attendant will not like what I have to say. But I also try to give them a benefit of the doubt and not judge too quick without observing a little before I feel the need to step in and say something. The point is simple, most of these flight attendants do it to themselves to work until they are exhausted because they can and the customer suffers. Delta needs to fix that. I can speak up for myself and stand my ground "like a big boy" when needed. The passenger who asks for a glass of water and is given attitude and simply ignored cannot. That is when DAL needs to know about it.
I agree with what you said quoted here.^^^
However, we have all been here long enough to know that (at least in my knowledge) F/As dont get terminated for being written up no matter how thick their folder may be.
I do know that they get terminated occasionally, for what is unclear...stealing?
12-18-2012, 12:41 PM
Can't abide NAI
Joined APC: Jun 2007
Position: Douglas Aerospace post production Flight Test & Work Around Engineering bulletin dissembler
Posts: 11,993
Slow, or Mesaba,
Should any pilot be able to flow, regardless of qualifications, suitability for Delta Air Lines, or acts which would disqualify them for Delta employment?
It is my opinion the right to a Delta job comes with a Delta seniority number. If they do not have a number, we should not "owe" them anything. Further, ALPA should not engage in bargaining which trades in the promise of future employment. This agreement was nothing but "free eyewash" to distract from a scope arrangement which is a form of union sanctioned outsourcing.
If ALPA wants to make these offers, then unity must be achieved through a single seniority list which protects pilots' longevity. In that case they become Delta pilots, pay dues and we've got responsibility for them.
Mesaba had some pretty dark days in the depth of its bankruptcy. The economic reality was grim. In contrast ASA and Comair had industry leading contracts and actually attracted quite a few of the pilots Delta would have typically hired ... former Military and even a few furloughed Delta pilots.
It is a bit galling that D-ALPA would "fight to preserve" NWA's deals while voting against the pilots at ASA and Comair at the 2000 Board of Director's meeting.
Not only are flow throughs a bad idea, Delta has no idea what it is getting itself into with the battle hardened veterans of one of the ugliest economic puppies in the liter.
I have no idea why D-ALPA would do anything more for Mesaba pilots than it did for ASA pilots who worked with ASA management to help Delta's bid restricted second officers and who gladly offered a hand on board our airlines when Delta furloughed.
Should any pilot be able to flow, regardless of qualifications, suitability for Delta Air Lines, or acts which would disqualify them for Delta employment?
It is my opinion the right to a Delta job comes with a Delta seniority number. If they do not have a number, we should not "owe" them anything. Further, ALPA should not engage in bargaining which trades in the promise of future employment. This agreement was nothing but "free eyewash" to distract from a scope arrangement which is a form of union sanctioned outsourcing.
If ALPA wants to make these offers, then unity must be achieved through a single seniority list which protects pilots' longevity. In that case they become Delta pilots, pay dues and we've got responsibility for them.
Mesaba had some pretty dark days in the depth of its bankruptcy. The economic reality was grim. In contrast ASA and Comair had industry leading contracts and actually attracted quite a few of the pilots Delta would have typically hired ... former Military and even a few furloughed Delta pilots.
It is a bit galling that D-ALPA would "fight to preserve" NWA's deals while voting against the pilots at ASA and Comair at the 2000 Board of Director's meeting.
Not only are flow throughs a bad idea, Delta has no idea what it is getting itself into with the battle hardened veterans of one of the ugliest economic puppies in the liter.
I have no idea why D-ALPA would do anything more for Mesaba pilots than it did for ASA pilots who worked with ASA management to help Delta's bid restricted second officers and who gladly offered a hand on board our airlines when Delta furloughed.
12-18-2012, 01:01 PM
:-)
Joined APC: Feb 2007
Posts: 7,339
Originally Posted by Bucking Bar
Slow, or Mesaba,
Should any pilot be able to flow, regardless of qualifications, suitability for Delta Air Lines, or acts which would disqualify them for Delta employment?
It is my opinion the right to a Delta job comes with a Delta seniority number. If they do not have a number, we should not "owe" them anything. Further, ALPA should not engage in bargaining which trades in the promise of future employment. This agreement was nothing but "free eyewash" to distract from a scope arrangement which is a form of union sanctioned outsourcing.
If ALPA wants to make these offers, then unity must be achieved through a single seniority list which protects pilots' longevity.
Mesaba had some pretty dark days in the depth of its bankruptcy. The economic reality was grim. In contrast ASA and Comair had industry leading contracts and actually attracted quite a few of the pilots Delta would have typically hired ... former Military and even a few furloughed Delta pilots.
It is a bit galling that D-ALPA would "fight to preserve" NWA's deals while voting against the pilots at ASA and Comair at the 2000 Board of Director's meeting.
Not only are flow throughs a bad idea, Delta has no idea what it is getting itself into with the battle hardened veterans of one of the ugliest economic puppies in the liter.
Should any pilot be able to flow, regardless of qualifications, suitability for Delta Air Lines, or acts which would disqualify them for Delta employment?
It is my opinion the right to a Delta job comes with a Delta seniority number. If they do not have a number, we should not "owe" them anything. Further, ALPA should not engage in bargaining which trades in the promise of future employment. This agreement was nothing but "free eyewash" to distract from a scope arrangement which is a form of union sanctioned outsourcing.
If ALPA wants to make these offers, then unity must be achieved through a single seniority list which protects pilots' longevity.
Mesaba had some pretty dark days in the depth of its bankruptcy. The economic reality was grim. In contrast ASA and Comair had industry leading contracts and actually attracted quite a few of the pilots Delta would have typically hired ... former Military and even a few furloughed Delta pilots.
It is a bit galling that D-ALPA would "fight to preserve" NWA's deals while voting against the pilots at ASA and Comair at the 2000 Board of Director's meeting.
Not only are flow throughs a bad idea, Delta has no idea what it is getting itself into with the battle hardened veterans of one of the ugliest economic puppies in the liter.
It's been my experience being a captain during the boom hiring here that the problem people were the high time guys coming from 135 or corporate that were starting over at a regional. I rarely had a problem with a 200 hour wonder, except this one occasion were the kid disappeared to take a tour of the fire station in the middle of his preflight. So I think there is nothing good to come in the future, but it is what it is. It's only a matter of time before the continual beating down of the profession manifests itself as poor candidates at mainline with little consideration for a proper vetting process.
12-18-2012, 01:18 PM
No longer cares
Joined APC: Mar 2008
Position: 767er Captain
Posts: 12,109
Originally Posted by Free Bird
Rumor is that even Mark Sanchez's wedding won't have a reception.
It kills me that all the talk today has been about the Jets. I haven't heard one single word about what a great game Jake Locker played last night... not one.
12-18-2012, 01:21 PM
No longer cares
Joined APC: Mar 2008
Position: 767er Captain
Posts: 12,109
Originally Posted by Mesabah
About 20% of the working pilots in the USA made it through the Delta vetting process, I would hardly classify that as a rare breed. Trust me, if Delta waits to long to hire, they will be scraping the bottom of the barrel.
Besides, flying an airliner ain't rocket surgery. The med school student that graduates last in his class is still called "Doctor".
12-18-2012, 01:27 PM
:-)
Joined APC: Feb 2007
Posts: 7,339
Originally Posted by tsquare
Really???? All I keep hearing about is how important the W2 is. Who has a better one that will be hiring in the next few years?
Besides, flying an airliner ain't rocket surgery. The med school student that graduates last in his class is still called "Doctor".
Besides, flying an airliner ain't rocket surgery. The med school student that graduates last in his class is still called "Doctor".
12-18-2012, 01:31 PM
Gets Weekends Off
Joined APC: Feb 2008
Position: Urban chicken rancher.
Posts: 6,070
Originally Posted by Free Bird
Rumor is that even Mark Sanchez's wedding won't have a reception.
12-18-2012, 01:35 PM
Da Hudge
Joined APC: Oct 2006
Position: Poodle Whisperer
Posts: 17,473
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