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Originally Posted by DoubleTrouble
(Post 2619280)
Yes. And if I see a full flight with an off line jumpseater, I arrange for the Delta pilot to use the FA Jumpseat (if available). Almost every Delta pilot has been very understanding. And the one that wasn’t, I finally told him to stop arguing as we don’t leave people.
I think you may need to get a bigger hat. |
Originally Posted by Han Solo
(Post 2619488)
JFK is the worst at this. I've been left at the gate with an open cockpit JS because the agent didn't want to take a delay. I pointed out that they were already 10 minutes late, who cares if they're 11 minutes late? The agent literally ignored me, walked to the jetway and closed the door behind them. I can only hope Karma finds that man some day and he gets to spend an extra night in a place he doesn't want to be, because somebody didn't want to take a minute out of their day to do the right thing.
Take out your pen and ask their name. Tell them you'll need it to submit in your report. It may well change their tune. Sent from my iPhone using Tapatalk Pro |
[QUOTE=StartngOvr;2620209]Take out your pen and ask their name. Tell them you'll need it to submit in your report. It may well change their tune.
I doubt they are going to care that you threaten to write them up for following company policy. On the other hand they get in big trouble for every delay if it’s put on them even when the departure time is changed. Boarding a late pilot would be charged to them. |
Originally Posted by UGBSM
(Post 2620164)
Yes, Skyking, I’m sure they all thanked you profusely for “arranging” for them to sit on the FA jumpseat. Don’t argue with the Skyking. You will sit where you are told. As we don’t want to upset the Skyking.
I think you may need to get a bigger hat. |
It almost always works itself out in the gatehouse. If not, I ask the jump seater if he is willing to give it up and take the fa seat. They have always been willing.
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[QUOTE=sailingfun;2620254]
Originally Posted by StartngOvr
(Post 2620209)
Take out your pen and ask their name. Tell them you'll need it to submit in your report. It may well change their tune.
I doubt they are going to care that you threaten to write them up for following company policy. On the other hand they get in big trouble for every delay if it’s put on them even when the departure time is changed. Boarding a late pilot would be charged to them. |
I wouldn’t lump all gate agents into this. My wife and I were traveling S1A for a funeral, ATL gate agent calls us up, he’s got 1 seat. I send the wife, ask about any JS available at this point (long shot as all were booked previously). He said 1 FA didn’t check in and I’ll put you on it. Great. Amazing. I’ll sit wherever I need to at this point. This was about :8 prior to push. Took a :10 delay with a redcoat interaction to make it work. Did he know I was going S1A? He likely saw it. Did he not let it go, yes. Still arrived on time. I apologized to everyone I saw but he made it happen. Saw him a week later and fulfilled his Starbucks request as the least I could do. They try. Gotta give at least some the credit. Some don’t care, but my experience in ATL is they make it happen, if at all possible. Can’t speak of other bases, but my recent experience had me more than impressed after even saying “if this is going to hurt you, I’ll try for the next”. His response “nope, you can and will be on this plane”. Cheapest latte I ever bought. Made a massive difference in the end.
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Originally Posted by higney85
(Post 2620492)
I wouldn’t lump all gate agents into this. My wife and I were traveling S1A for a funeral, ATL gate agent calls us up, he’s got 1 seat. I send the wife, ask about any JS available at this point (long shot as all were booked previously). He said 1 FA didn’t check in and I’ll put you on it. Great. Amazing. I’ll sit wherever I need to at this point. This was about :8 prior to push. Took a :10 delay with a redcoat interaction to make it work. Did he know I was going S1A? He likely saw it. Did he not let it go, yes. Still arrived on time. I apologized to everyone I saw but he made it happen. Saw him a week later and fulfilled his Starbucks request as the least I could do. They try. Gotta give at least some the credit. Some don’t care, but my experience in ATL is they make it happen, if at all possible. Can’t speak of other bases, but my recent experience had me more than impressed after even saying “if this is going to hurt you, I’ll try for the next”. His response “nope, you can and will be on this plane”. Cheapest latte I ever bought. Made a massive difference in the end.
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Good gate agents are worth their weight in gold.
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Originally Posted by UGBSM
(Post 2620164)
Yes, Skyking, I’m sure they all thanked you profusely for “arranging” for them to sit on the FA jumpseat. Don’t argue with the Skyking. You will sit where you are told. As we don’t want to upset the Skyking.
I think you may need to get a bigger hat. You’re the one that needs the bigger hat man... |
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