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Old 06-24-2018, 01:59 PM
  #195481  
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Originally Posted by JamesBond View Post
IF the flight is delayed, then D0 has moved. If you show up 10 minutes after D0, the plane should not be at the gate. If it is the door should already be closed. I don't think anyone expects the GA to open an already closed door even if it is at the jetway. Besides, once they close the door, they are outta there so good luck finding one anyway.
That’s not at all how D0 and the A0 pickup works
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Old 06-24-2018, 02:46 PM
  #195482  
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Originally Posted by OOfff View Post
That’s not at all how D0 and the A0 pickup works
Then educate me.
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Old 06-24-2018, 03:01 PM
  #195483  
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Originally Posted by JamesBond View Post
Then educate me.
D0 doesn’t suddenly change because the aircraft is late. You don’t get a new D0, and any excess time beyond D0 that a flight is delayed further compromises A0. It’s absurd to say that if we are 10 late we should not care about being further delayed. And we all believe this when we are complaining about slow ground crews on our go home leg.
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Old 06-24-2018, 03:42 PM
  #195484  
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Originally Posted by OOfff View Post
D0 doesn’t suddenly change because the aircraft is late. You don’t get a new D0, and any excess time beyond D0 that a flight is delayed further compromises A0. It’s absurd to say that if we are 10 late we should not care about being further delayed. And we all believe this when we are complaining about slow ground crews on our go home leg.
They will routinely update the departure time so there is a "new" D0, but once you miss the original D0 it's late no matter what. And of course for our customers all they care about is getting to their destination on time.
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Old 06-24-2018, 03:54 PM
  #195485  
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Originally Posted by tennisguru View Post
They will routinely update the departure time so there is a "new" D0, but once you miss the original D0 it's late no matter what. And of course for our customers all they care about is getting to their destination on time.
Those are new ETDs, not new D0s. And they definitely don’t change the A0.
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Old 06-24-2018, 06:02 PM
  #195486  
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Originally Posted by OOfff View Post
Those are new ETDs, not new D0s. And they definitely don’t change the A0.
I know, I was just taking a guess at what the other poster was talking about.
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Old 06-24-2018, 06:09 PM
  #195487  
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Originally Posted by OOfff View Post
We all benefit from A0.
Agreed. I was keying in more on the "leaving later." I think we can all agree that many times, even leaving 15 late, we will still land on time or early. IMHO, the rush to always get the plane out on time, has created some bad juju. Last week we had pax boarding a dirty jet because the red coat/gate agents were too scared of taking a delay...even after the Captain had told them to hold off boarding (while the cleaners would not answer our calls). Nothing like first class pax walking onto a 330 while the FAs are scrambling to do the cleaners jobs... Even though the jet had been sitting for 5+ hours and supposedly had been cleaned, coach was a complete disaster. But but gosh, those agents didn't get a delay as we pushed on time, then landed 35 minutes early...
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Old 06-25-2018, 05:05 AM
  #195488  
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Originally Posted by tennisguru View Post
They will routinely update the departure time so there is a "new" D0, but once you miss the original D0 it's late no matter what. And of course for our customers all they care about is getting to their destination on time.
Oh no. that's not true at all. I have seen many passengers on a dead run thru the terminal desperately hoping that their flight will leave right on time, and when they get to the gate with 5 minutes to spare being thrilled at the site of the door being closer and the jetway pulling back. Happens all the time.
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Old 06-25-2018, 05:07 AM
  #195489  
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Originally Posted by OOfff View Post
D0 doesn’t suddenly change because the aircraft is late. You don’t get a new D0, and any excess time beyond D0 that a flight is delayed further compromises A0. It’s absurd to say that if we are 10 late we should not care about being further delayed. And we all believe this when we are complaining about slow ground crews on our go home leg.
Originally Posted by OOfff View Post
Those are new ETDs, not new D0s. And they definitely don’t change the A0.
This is true, but what I was referring to is the non-rev deadline. A reserved jumpseat doesn't die until 10 minutes prior to any updated time.

Sorry for the misunderstanding.
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Old 06-25-2018, 05:18 AM
  #195490  
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Originally Posted by higney85 View Post
I wouldn’t lump all gate agents into this. My wife and I were traveling S1A for a funeral, ATL gate agent calls us up, he’s got 1 seat. I send the wife, ask about any JS available at this point (long shot as all were booked previously). He said 1 FA didn’t check in and I’ll put you on it. Great. Amazing. I’ll sit wherever I need to at this point. This was about :8 prior to push. Took a :10 delay with a redcoat interaction to make it work. Did he know I was going S1A? He likely saw it. Did he not let it go, yes. Still arrived on time. I apologized to everyone I saw but he made it happen. Saw him a week later and fulfilled his Starbucks request as the least I could do. They try. Gotta give at least some the credit. Some don’t care, but my experience in ATL is they make it happen, if at all possible. Can’t speak of other bases, but my recent experience had me more than impressed after even saying “if this is going to hurt you, I’ll try for the next”. His response “nope, you can and will be on this plane”. Cheapest latte I ever bought. Made a massive difference in the end.
You could consider submitting a kudos for him via the employee rewards site. He might get something out of it and it might make his supervisor better consider the humanity of the situations that their agents deal with every day.
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