Any "Latest & Greatest" about Delta?
Banned
Joined: Sep 2016
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Those are new ETDs, not new D0s. And they definitely don’t change the A0.
Roll’n Thunder
Joined: Oct 2009
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From: Pilot
Moderator
Joined: Jul 2006
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Agreed. I was keying in more on the "leaving later." I think we can all agree that many times, even leaving 15 late, we will still land on time or early. IMHO, the rush to always get the plane out on time, has created some bad juju. Last week we had pax boarding a dirty jet because the red coat/gate agents were too scared of taking a delay...even after the Captain had told them to hold off boarding (while the cleaners would not answer our calls). Nothing like first class pax walking onto a 330 while the FAs are scrambling to do the cleaners jobs... Even though the jet had been sitting for 5+ hours and supposedly had been cleaned, coach was a complete disaster. But but gosh, those agents didn't get a delay as we pushed on time, then landed 35 minutes early...
Oh no. that's not true at all. I have seen many passengers on a dead run thru the terminal desperately hoping that their flight will leave right on time, and when they get to the gate with 5 minutes to spare being thrilled at the site of the door being closer and the jetway pulling back. Happens all the time.
D0 doesn’t suddenly change because the aircraft is late. You don’t get a new D0, and any excess time beyond D0 that a flight is delayed further compromises A0. It’s absurd to say that if we are 10 late we should not care about being further delayed. And we all believe this when we are complaining about slow ground crews on our go home leg.
Sorry for the misunderstanding.
Gets Weekends Off
Joined: Jan 2014
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I wouldn’t lump all gate agents into this. My wife and I were traveling S1A for a funeral, ATL gate agent calls us up, he’s got 1 seat. I send the wife, ask about any JS available at this point (long shot as all were booked previously). He said 1 FA didn’t check in and I’ll put you on it. Great. Amazing. I’ll sit wherever I need to at this point. This was about :8 prior to push. Took a :10 delay with a redcoat interaction to make it work. Did he know I was going S1A? He likely saw it. Did he not let it go, yes. Still arrived on time. I apologized to everyone I saw but he made it happen. Saw him a week later and fulfilled his Starbucks request as the least I could do. They try. Gotta give at least some the credit. Some don’t care, but my experience in ATL is they make it happen, if at all possible. Can’t speak of other bases, but my recent experience had me more than impressed after even saying “if this is going to hurt you, I’ll try for the next”. His response “nope, you can and will be on this plane”. Cheapest latte I ever bought. Made a massive difference in the end.
Last week we had pax boarding a dirty jet because the red coat/gate agents were too scared of taking a delay...even after the Captain had told them to hold off boarding (while the cleaners would not answer our calls). Nothing like first class pax walking onto a 330 while the FAs are scrambling to do the cleaners jobs... Even though the jet had been sitting for 5+ hours and supposedly had been cleaned, coach was a complete disaster. But but gosh, those agents didn't get a delay as we pushed on time, then landed 35 minutes early...
Moderator
Joined: Jul 2006
Posts: 7,483
Likes: 478
Oh no. that's not true at all. I have seen many passengers on a dead run thru the terminal desperately hoping that their flight will leave right on time, and when they get to the gate with 5 minutes to spare being thrilled at the site of the door being closer and the jetway pulling back. Happens all the time.
I knew complaining at the gate when the agent came back was futile. I quickly stepped over to the red phones and got the last seat on the next flight to ANC. The following flight was oversold. I sat and listened as the rest of the pax got tickets for the next day (losing a day of their vacation), and one poor girl was sent back to MSP then to ANC to still get there the next day. All in the name of D0...
Line Holder
Joined: Jan 2007
Posts: 1,353
Likes: 54
From: 765A
Agreed. I was keying in more on the "leaving later." I think we can all agree that many times, even leaving 15 late, we will still land on time or early. IMHO, the rush to always get the plane out on time, has created some bad juju. Last week we had pax boarding a dirty jet because the red coat/gate agents were too scared of taking a delay...even after the Captain had told them to hold off boarding (while the cleaners would not answer our calls). Nothing like first class pax walking onto a 330 while the FAs are scrambling to do the cleaners jobs...
"In the event of a delayed flight, the reservation will be held until 15 minutes prior to the revised departure time."
FOM Chapter 26, Section 4.
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