Meanwhile at Delta....
#41
Banned
Thread Starter
Joined APC: Feb 2009
Posts: 1,445
https://www.inc.com/bill-murphy-jr/in-an-eye-opening-interview-president-of-delta-air-lines-just-revealed-an-amazing-plan-to-change-everything-passengers-think-about-flying-on-delta.html
Southwest and Delta. What does their management do that ours doesn't?
Southwest and Delta. What does their management do that ours doesn't?
#42
Gets Weekends Off
Joined APC: Oct 2012
Position: 190 captain and “Pro-pilot”
Posts: 2,918
Our guys talked about this a few years ago the “travel ribbon” but they talked....that’s it....standard and talk about customer service, but not doing anything to motivate the crewmembers. They just won’t spend the money
#43
The fundamental difference between a carrier like Delta and what ever Jetblue is boils down to one.simple.principle.
Delta views its employees as assets, Jetblue views it employees as liabilities. That will never change. Delta admitted to learning from its mistakes. Jetblue arrogance dictates it doesn't make mistakes.
Delta views its employees as assets, Jetblue views it employees as liabilities. That will never change. Delta admitted to learning from its mistakes. Jetblue arrogance dictates it doesn't make mistakes.
#44
Banned
Thread Starter
Joined APC: Feb 2009
Posts: 1,445
Many years ago, before I returned to Delta on my recall, I was sitting next to Rob Maruster during dinner at The Leading Edge. I asked him when JetBlue was going to see pilots as assets. He didn't like that question at all. Stuttered for about 20 seconds, he did, before spewing off the JetBlue talking points about values, etc. Blah, blah, blah
Thread
Thread Starter
Forum
Replies
Last Post