CHQ rj off runway
01-13-2008, 12:04 PM
#41
Che Guevara
Thread Starter
Joined APC: Aug 2005
Posts: 6,408
Yes we can be pushy and why because we are working with 40% less controllers than three years ago and with 40% more traffic than three years ago. It's no fun working 25 or 26 day a month because of overtime and short staffing.
This incident occurred near the end of a runway change, so we could put the airport into a two dept rwy configuration to make your corporate parents happy. The controller was trying to remove the backlog of depts from 31l so we could switch to land 22l and dep 22r and 31l.
As to your thought that I would have no problem writing you up if you landed with out a landing clearance. It is an opinion that is missinformed that will reflect poorly on your co. Whenever I have an ac on final to my runway and don't get a response to a landing clearance, I clear the ac to land multiple times and ask for an ident to acknowledge the receipt of transmission and if all else fails will clear the ac to land on 121.5. So my opinionated pal if I wanted to write you up I wouldn't bother to go through that whole exercise and I could merely pick one of your daily taxi mistakes.
This incident occurred near the end of a runway change, so we could put the airport into a two dept rwy configuration to make your corporate parents happy. The controller was trying to remove the backlog of depts from 31l so we could switch to land 22l and dep 22r and 31l.
As to your thought that I would have no problem writing you up if you landed with out a landing clearance. It is an opinion that is missinformed that will reflect poorly on your co. Whenever I have an ac on final to my runway and don't get a response to a landing clearance, I clear the ac to land multiple times and ask for an ident to acknowledge the receipt of transmission and if all else fails will clear the ac to land on 121.5. So my opinionated pal if I wanted to write you up I wouldn't bother to go through that whole exercise and I could merely pick one of your daily taxi mistakes.
01-13-2008, 12:12 PM
#42
Gets Weekends Off
Joined APC: Mar 2005
Posts: 1,943
I must say I really do not approve of the controller's tone and lack of proper phraseology when he's telling CHQ to DO THIS QUICKLY, DO THIS QUICKLY.
Saying the word expedite once is appropriate; the controller need not waste airtime telling a plane that is on the landing rollout about how bad everything was all afternoon. They already know that stuff anyway.
I understand the short staffing problem all over the country yet the only place where it seems to be a cause of controller rudeness is the NYC airports. I have to believe then, that it is not really related to staffing as the rest of the country is short staffed too.
Saying the word expedite once is appropriate; the controller need not waste airtime telling a plane that is on the landing rollout about how bad everything was all afternoon. They already know that stuff anyway.
I understand the short staffing problem all over the country yet the only place where it seems to be a cause of controller rudeness is the NYC airports. I have to believe then, that it is not really related to staffing as the rest of the country is short staffed too.
01-13-2008, 12:37 PM
#43
Gets Weekends Off
Joined APC: Sep 2007
Position: Aeroplanes
Posts: 1,163
So you mean to tell me that a runway change in this instance is made only to please corporate department heads at the airlines? You have a lot to learn. For one, I was always under the impression that it is part of the Controller's, and the FAA's job to make things run as efficiently and safely as possible. Isn't that basic customer service? The FAA/controllers/airport is the provider, and the tax paying airlines, and ultimately the tax paying passengers are the customers? I'm pretty sure I read that somewhere.
Yes, we hear every day that there are staffing shortages in the ATC world. Well, guess what, welcome to life. That's part of the industry. Even at the airlines. Most of us have taken pay cuts, work on our days off, less vacation, etc. But, ya know what, when we're in that cockpit, we try to leave it all behind us and get the job done. Being unprofessional on a daily basis, which has been my experience at JFK (I have plenty of stories), just isn't helping the situation.
01-13-2008, 01:46 PM
#44
Portuguese Troubleshooter
Joined APC: Aug 2007
Position: Burrito Bomber
Posts: 370
Some of you need to grow some thicker skin and deal with a controller raising his voice at you. I'm pretty sure that most of you current and former instructors and captains have used less than professional language with a student or FO who is making the same mistakes over and over. I for one can't understand why they don't yell at us more considering how many times we goof a readback or straight up miss a call. And if this controller was as short and "unprofessional" as some of you think, I doubt he would have handled it as camly and efficiently as he did. If fact it sounds like the United crew was more irritated than anyone.
01-13-2008, 02:36 PM
#45
New Hire
Joined APC: Aug 2007
Position: S5 class 10/29
Posts: 9
http://www.cnn.com/2008/TRAVEL/01/11...ref=rss_latest
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