Absolutely. Always pleasant and I am the same to them. If you think something is incorrect just politely ask for a supervisor. If they still don't see it your way contact the ALPA scheduling committee to verify you are correct and then follow up with the chief pilot. If he doesn't solve it file your NCC. I have no problems with the schedulers here. They don't talk to you like they are your boss like at regional airlines. They speak like they would if you called the United or delta crew scheduling. As far as hotels and transportation not being booked it's mostly a problem for reserves and unfortunately has been outsourced to hotel connections which has proven incompetent on the reg. If you wait on the curb on hold forever for it all to get sorted out with hotel connections that's your own fault.

 

We don't need to hire with Gojet flow. You read Ryan's email. New hires need to understand and believe in the ULCC model. Basically saying come here to work for less and hopefully make it a career stop.

Let's see what Frontier gets for interim pay from arbitration. 43 more days and we will be lowest paid pilots in the country!! But at least we are the Best sh1ttiest airline in America!

 

From my limited experience, (Mostly a lineholder) they have been nothing but friendly to me. They seem like genuinely nice people just trying to do the best with the situation that gets shoved down their throat via firehose every single day.

It's not their fault we are understaffed. On pretty much a daily basis.

 

Day 1:
-had to set up my own transportation to the hotel
-spent almost an hour on the phone at 1am because I had no hotel reservation

Day 2:
-whole day cancelled by noon, not notified
-rescheduled to fly out that day at 5pm, overnight, do 2 offline DHs to get back to where i was originally overnighting, then do my 2 scheduled legs. Not notified.
-get to hotel that night, again no reservation.

Day 3:
-no transportation from hotel to the airport set up and by the time anyone had the time to pay attention to my predicament I had missed my DH flight. Too bad, so sad...

This is just a microcosm of the experience ive had over the past 3 months. The ball seems to be dropped on a fairly regular basis by the people who are (supposedly) responsible for supporting us while we're at work. At some point you get tired of paying the price for the ineptitude of others so you decide to just sit back and watch the wheels fall off...

 

Somwhat do you suggest we do when we have no transportation and/or hotel? How does that become our fault?

 

Hence post #26

 

Same for you, #26.

 

Again, #26.

 

It's not your fault. It's your fault if you stand on the curb for an hour.

If you have no transportation 30 minutes after block in take your own and expense it. If you have no hotel reservation get a room at whatever it costs and expense it. I would pick the normal overnight hotel if they have a room. If they do not pick any hotel you like. You will get paid back.

If you have no transportation to the airport do what you like but I generally wait for them to sort it out.

 

Personally, I'd go eat, go to gym, whatever. When they figure it out, I'll go to my room. Then I'll fill out my grievances. Took 3 hours to figure out, I'm considering that as part of my on duty time. Will ask for 3 hours of flight pay. 10 hour layover? Guess there will be a delay tomorrow.
It is not my job to book hotel rooms. It is not my job to find transportation. It IS my job to move the jet from point A to point B is a safe timely fashion. Does it suck waiting on a room? Absolutely. I Will will not pay for it expecting to be reimbursed.