Spirit of NKS
03-27-2009, 08:56 AM
#221
Gets Weekends Off
Joined APC: Feb 2007
Position: A320 CA
Posts: 944
Originally Posted by 390SetBlue
Any chance someone could send me an ACY and FLL bid package? I'm close to being recalled and was curious about the lines. Thanks. 
If you want to get a look a the bid packets, or anything else for that matter, you can sign on to the ra website( I had access when I was furloughed) and click on Flight Operations Web. There you will find the bid packets, forms, pilot announcements, etc. If you cant get on that site just give someone in flight ops a call and they can give you access.
Good luck!
03-27-2009, 03:43 PM
#222
Gets Weekends Off
Joined APC: Apr 2008
Position: A320 CA
Posts: 184
Oh yeah! Forgot they post them there. Haven't been on the RA site since.. oh.. I don't know? September. Just wanted to see how the lines are looking now that we've won the arbitration. Thanks.
03-27-2009, 03:47 PM
#223
Gets Weekends Off
Joined APC: Apr 2008
Position: A320 CA
Posts: 184
Originally Posted by ALPO Whisperer
Is that the PA44 "Heavy" version?
03-31-2009, 08:51 AM
#224
Line Holder
Joined APC: Feb 2009
Position: 28 C
Posts: 85
Industry model?????
Spirit's unabashed, unapologetic approach to air travel
Spirit Airlines "could become more of an industry model during the downturn," according to The New York Times. The company's low-cost, a la carte approach to air travel has helped it continue to perform admirably even in the current economic downturn, and some analysts say that others might very well borrow more of Spirit's revenue-making ideas. Spirit's strict policies with regard to extra charges and refunds has drawn criticism from passengers, but the company is unapologetic. CEO Ben Baldanza says, "We know that frustrations about Spirit exist. To some extent, it's about a mismatch of expectations. For years, in this industry, if you whined, we gave you something. You yell, we waive a fee. That's created a general expectation that airlines will break their own policies -- and we don't." The New York Times (3/28)
"ATA SMART BRIEFS"
Spirit Airlines "could become more of an industry model during the downturn," according to The New York Times. The company's low-cost, a la carte approach to air travel has helped it continue to perform admirably even in the current economic downturn, and some analysts say that others might very well borrow more of Spirit's revenue-making ideas. Spirit's strict policies with regard to extra charges and refunds has drawn criticism from passengers, but the company is unapologetic. CEO Ben Baldanza says, "We know that frustrations about Spirit exist. To some extent, it's about a mismatch of expectations. For years, in this industry, if you whined, we gave you something. You yell, we waive a fee. That's created a general expectation that airlines will break their own policies -- and we don't." The New York Times (3/28)
"ATA SMART BRIEFS"
03-31-2009, 11:44 AM
#225
First Rule of Fight Club
Joined APC: Jan 2007
Position: My seat smells like cat pee
Posts: 1,536
That entire article was surprisingly well written. Kind of how I defended the airline when I was first hired. HAHA
But I believe that we may have gone to far to the darkside when it comes to customer service. Personally I am thinking of calling Phoenix and asking for the open position of director of customer service. If people were gouged as they are, but it was done with a smile instead of the flinging poo at them it would increase NKS popularity.
But I believe that we may have gone to far to the darkside when it comes to customer service. Personally I am thinking of calling Phoenix and asking for the open position of director of customer service. If people were gouged as they are, but it was done with a smile instead of the flinging poo at them it would increase NKS popularity.
03-31-2009, 04:00 PM
#226
Gets Weekends Off
Joined APC: Nov 2006
Position: A320 FO
Posts: 115
Everytime my friends fly in to come visit, I tell them don't fly Spirit. Fly SWA of JB! I am embarressed to be with Spirit. Everytime somebody asks me what company I fly for, they can't believe why I would work there. Bit it is, what it is. WAL-MART Air....
03-31-2009, 04:31 PM
#227
Gets Weekends Off
Joined APC: May 2006
Position: Admiral's club lounge
Posts: 631
Originally Posted by emj55
Everytime my friends fly in to come visit, I tell them don't fly Spirit. Fly SWA of JB! I am embarressed to be with Spirit. Everytime somebody asks me what company I fly for, they can't believe why I would work there. Bit it is, what it is. WAL-MART Air....
Whenever people ask me who I fly for, I say Spirit. When I get a negative response, I very politely remind them that I am not my CEO... I also tell them that the Pilots and Flight Attendants who work for Spirit care about our company and want to see issues in customer service addressed.
03-31-2009, 04:44 PM
#228
Gets Weekends Off
Joined APC: Mar 2009
Posts: 148
This is a good discussion guys. Even Wal-Mart encountered "market forces" and started putting "Wal-Mart Supercenters" all over Dairy Queen America as they began losing "price sensitive" customers to Super Target. It just goes to show you that there is a LIMIT to how much people will put up with and low prices/fares alone won't secure your future. Sometimes, you MUST react to market conditions and improve your product...this is what Wal-Mart was FORCED to due as they lost some customers to Target's business approach.
I've been saying this for a while now privately to my co-workers and will probably get lit up like a firefly on a hot summer night for the following comment: What concerns me most about NK is that the fare wars are gonna come full circle this summer. We won't be able to compete on price alone...we MUST improve our customer experience or we will lose that CRITICAL market share WE REQUIRE to make our business model work. This is especially true as established carriers like JetBlue and AirTran come into our core markets.
Just my "humble" opinion for the enjoyment of all APC analysts out there...
I've been saying this for a while now privately to my co-workers and will probably get lit up like a firefly on a hot summer night for the following comment: What concerns me most about NK is that the fare wars are gonna come full circle this summer. We won't be able to compete on price alone...we MUST improve our customer experience or we will lose that CRITICAL market share WE REQUIRE to make our business model work. This is especially true as established carriers like JetBlue and AirTran come into our core markets.
Just my "humble" opinion for the enjoyment of all APC analysts out there...
03-31-2009, 05:35 PM
#229
Banned
Joined APC: Feb 2008
Position: A320 CA
Posts: 501
Originally Posted by BoredwLife
That entire article was surprisingly well written. Kind of how I defended the airline when I was first hired. HAHA
But I believe that we may have gone to far to the darkside when it comes to customer service. Personally I am thinking of calling Phoenix and asking for the open position of director of customer service. If people were gouged as they are, but it was done with a smile instead of the flinging poo at them it would increase NKS popularity.
But I believe that we may have gone to far to the darkside when it comes to customer service. Personally I am thinking of calling Phoenix and asking for the open position of director of customer service. If people were gouged as they are, but it was done with a smile instead of the flinging poo at them it would increase NKS popularity.
Spirit Airlines - Catch the Spirit!=
03-31-2009, 05:36 PM
#230
Gets Weekends Off
Joined APC: Jul 2008
Position: 320*****
Posts: 487
On a different note... Are they ever going publish the 12 that got recalled? Ohhh and btw how about a current seniority list? That was due in January.
I mean I know I did not make this call but still this was due on the 24th and still nothing. This is bull.
I mean I know I did not make this call but still this was due on the 24th and still nothing. This is bull.
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