Spirit of NKS, Part II
#2651
Gets Weekends Off
Joined APC: Jan 2008
Position: 319/320/321...whatever it takes.
Posts: 492
Basically we be Fawked
Cheap oil allows the inefficient legacies to just capacity dump us out of 'binnis
Behind The Sudden Departure of Spirit Airline?s Unconventional CEO - Fortune
Cheap oil allows the inefficient legacies to just capacity dump us out of 'binnis
Behind The Sudden Departure of Spirit Airline?s Unconventional CEO - Fortune
"Ben Baldanza built Spirit from a tiny startup into the nation’s leading ultra-low-cost carrier."
"Start up"? Did this guy even do any research?
"Spirit’s gigantic 30% growth for 2015 was likely a mistake. The expansion made each flight less profitable than before. That doesn’t mean the Spirit model won’t work. Spirit will probably fare a lot better if it stops flooding the market with seats and gets customers to prize its service along with its prices. "
With that logic, we should go down to 0 planes, because we will make the most money that way. We make more money every airplane we add, and we lower fixed costs at the same time. At no time will an 80 plane "start up" ever "flood" the market with seats. I do agree about the customer service, though. I hope it gets better with the new guy.
#2652
Gets Weekends Off
Joined APC: Dec 2015
Posts: 513
Maybe if this new guy would open his fng mouth and say something
#2654
Gets Weekends Off
Joined APC: Oct 2010
Posts: 4,603
Service will only get better with a combination of three things
1. Firing Bendo
2. Hiring our own customer service reps at every station
3. Implementing a training program for those reps in how to handle conflict resolution and customer service.
1. Firing Bendo
2. Hiring our own customer service reps at every station
3. Implementing a training program for those reps in how to handle conflict resolution and customer service.
#2659
Banned
Joined APC: Sep 2015
Position: A320
Posts: 568
7. All of the above.. Emphasis on industry leading pay and firing Bendo!
#2660
Gets Weekends Off
Joined APC: Dec 2015
Posts: 513
I hung up on the call. Why are we wasting our fng time with another survey? We already did one.
****ing amateur hour over here
****ing amateur hour over here
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downinthegroove
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06-03-2008 05:55 PM