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Old 08-06-2016, 05:26 PM
  #1601  
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Originally Posted by Maingear View Post
Well, what the pilot allegedly said in the email is true. It's dumb to have dispatch ask "is it anything major?" every time I call MXC. I don't ****ing know. That's why I'm calling MXC. There's no reason why we should have to explain it twice when it's often time sensitive. Just connect me and do a three-way call if you want to hear about it right then.

It's not like it makes a difference if it's a coffee maker inop or a fuel quantity indicator not functioning. I used to have the number straight to SOC that bypassed dispatch and although the guy answering the phone was often confused as to why I was calling him asking for MXC, it's better than having dispatch interrogating us.
Can you give an example of something that is "time-sensitive?" And even better, something so "time-sensitive" that there's no time for civility? Or so "time-sensitive" that you can't provide a two-second bulletpoints description of the problem when the dispatcher asks what's going on? If the flight blocks out late because something is broken, that's not your problem! If SOC wants you to explain the problem twice and you're late, again: Not your problem! Let's not try to take responsibility for things that are out of our control.

And I'd definitely hesitate to call asking "what's wrong" "interrogating us."
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Old 08-06-2016, 05:44 PM
  #1602  
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Why are people such sissies? It used to be that if someone wronged you, intentional or not, you'd talk with them about it...have a meaningful conversation and resolve it like grown-ups. Now you send whiney emails to your superiors? Poor, sensitive baby dispatcher had a big bad pilot be mean to him?
I'm suspicious that this generation of people who've been receiving participation trophies for finishing last their whole lives, who've been told how special they are, are ill equipped to handle the real world. Sure, in a perfect world we're always polite on the phone, but we've all had moments where we are a little short with people. If emails like this go out every time one of us isn't completely friendly and chipper than its no wonder that the servers keep going down.
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Old 08-06-2016, 05:47 PM
  #1603  
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I could make a full time job out of sending emails if I sent one every time a mx guy was rude to me.
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Old 08-06-2016, 07:02 PM
  #1604  
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Originally Posted by LostInPA View Post
Company email should not be this entertaining.
Yet I enjoy it.......
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Old 08-06-2016, 11:01 PM
  #1605  
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Originally Posted by COTriple7 View Post


Makes sense considering we have LAX FA's TDY there since July.


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Old 08-07-2016, 12:49 AM
  #1606  
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Just a friendly piece of info for all you fellow TSH guys on the compass side of the house. The app RosterBuster is an app that will work with the new IOCC/Netline system. Some TSA guys emailed the devs of the app and got it to work with TSA. The same can be done for all of you. It can even pair up with LogTen and download your flight time right into it like flica could. Best of luck with the switch whenever you make it.
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Old 08-07-2016, 08:17 AM
  #1607  
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Originally Posted by Rmk1991 View Post
Just a friendly piece of info for all you fellow TSH guys on the compass side of the house. The app RosterBuster is an app that will work with the new IOCC/Netline system. Some TSA guys emailed the devs of the app and got it to work with TSA. The same can be done for all of you. It can even pair up with LogTen and download your flight time right into it like flica could. Best of luck with the switch whenever you make it.
Thanks for the info!
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Old 08-07-2016, 08:51 AM
  #1608  
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Originally Posted by Rmk1991 View Post
Just a friendly piece of info for all you fellow TSH guys on the compass side of the house. The app RosterBuster is an app that will work with the new IOCC/Netline system. Some TSA guys emailed the devs of the app and got it to work with TSA. The same can be done for all of you. It can even pair up with LogTen and download your flight time right into it like flica could. Best of luck with the switch whenever you make it.
Imports to Logten w/Lufty??? Awesome! Best news Iv heard all week. Iv been using RB for a while now to import to logbook, was hoping this would work. Thanks Rmk!
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Old 08-07-2016, 10:26 AM
  #1609  
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Originally Posted by echelon View Post
Can you give an example of something that is "time-sensitive?" And even better, something so "time-sensitive" that there's no time for civility? Or so "time-sensitive" that you can't provide a two-second bulletpoints description of the problem when the dispatcher asks what's going on? If the flight blocks out late because something is broken, that's not your problem! If SOC wants you to explain the problem twice and you're late, again: Not your problem! Let's not try to take responsibility for things that are out of our control.

And I'd definitely hesitate to call asking "what's wrong" "interrogating us."
Time sensitive might be I just dropped the brake and realized the FO Boom Mic jack didn't work. Need to hurry with the logbook and get the amendment. Maybe a ground reset procedure and we're pushing it to be on time to block out at D:0. I do my best to get out on time because I take pride in my job and my company. My company's reputation is on the line along with DL/AA's reputation. If we get in even one or two minutes late it can be the difference in a pax making their connection or them closing up and being left for the night. People have funerals, graduations, weddings, surgeries, etc to go to. For each of our flights I bet there is one or two people traveling because of a family emergency and I want to get them to the destination on time. I don't always have time to explain it twice to a someone that can't do a damn thing about it. We're a team and sometimes that means dispatch stepping back for a minute and letting the pilots and MXC work something out before getting to them.

My solution to this is a three-way call if they feel left out of the loop for a couple minutes.

I like JC, he's a good dispatcher and is pleasant to talk to, but he needs to grow a thicker hide. It's a little sensitive to email about the big bad pilots just because you have a verbal disagreement. I don't complain when GP talks **** about us over the phone as he picks it up. I've seen him do that with another CA and with me, but you don't see me losing sleep over it and emailing half the company.
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Old 08-07-2016, 10:56 AM
  #1610  
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Originally Posted by Maingear View Post

I like JC, he's a good dispatcher and is pleasant to talk to, but he needs to grow a thicker hide. It's a little sensitive to email about the big bad pilots just because you have a verbal disagreement. I don't complain when GP talks **** about us over the phone as he picks it up. I've seen him do that with another CA and with me, but you don't see me losing sleep over it and emailing half the company.
First of all you really don't know what was said from the captain and it may have been WAY out of line. If someone is being out of line and POSSIBLY harrassing another employee it needs to be reported to someone. That kind of crap has no place in a professional environment. It's not about having a thick skin and being tough...it's about being professional and acting like an adult. If you can't do that I think it's right to question one's competence to be responsible for 80 lives.

Second, He didn't send the email to half the work force...intentionally. That was an accident (I would assume) and it's not like he was airing it out for everyone to see in order to be vindictive. Well, I guess he COULD have done that, but I doubt it.

Third, It's really none of our business sense the email isn't for us. Thus not really any of our business.
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