public behavior
06-19-2017 | 05:06 PM
#41
Thread Starter
Gets Weekends Off
Joined: Jun 2008
Posts: 608
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From: Retired, again...
Bill,
I don't doubt your post. And I understand your feeling. But if I may rebute. I've never seen anyone in a Delta uniform, from below the wing to Captain, act in a manner that I would feel like I had to correct at that immediate moment.
Those Jerry Springer incidents do happen. But it's rare. I've never seen one. This company does a couple things well, and we all know the image that Delta wants to project and back up. Most Captains at Delta know when to counsel, at the gate may not result in the desired outcome.
Hank
I don't doubt your post. And I understand your feeling. But if I may rebute. I've never seen anyone in a Delta uniform, from below the wing to Captain, act in a manner that I would feel like I had to correct at that immediate moment.
Those Jerry Springer incidents do happen. But it's rare. I've never seen one. This company does a couple things well, and we all know the image that Delta wants to project and back up. Most Captains at Delta know when to counsel, at the gate may not result in the desired outcome.
Hank
06-19-2017 | 05:53 PM
#42
Gets Weekends Off
Joined: Apr 2014
Posts: 367
Likes: 0
If you call her out, you'll make a public scene and you'll have one less player on your team. This doesn't include all the other potential fallout mentioned in the previous five pages.
If you offer to take her and the other two FA's to Starbucks you have effectively ended the original problem, increased cohesiveness among the team, maybe slightly changed her mood or outlook for the day and made Delta look like it has the best leadership of any airline.
As you walk to the coffee shop casually mention you saw someone pulling out their iPhone and it looked as if they were going to start filming her. She will then realize you saved her. Without saying one negative thing to her or giving the general public any angle you have effectively taught and shown leadership for the small price of four minutes of flight time.
Captains, be Captains, leadership is not a natural ability and requires effort. It's like a string, gains are made when you pull, not when you push.
06-19-2017 | 11:44 PM
#43
Gets Weekends Off
Joined: Jun 2016
Posts: 316
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From: A350 CA
I haven't posted in a long time, but here I am. I witnessed very inappropriate behavior on a main line flight yesterday.
I was seated at the gate, awaiting boarding for the 3:29pm departure from Dal to Atl on 6/17/17.
The entire operating crew was seated across the aisle from me, in a very crowded gate. The A line FA started on a loud rant criticizing DAL corporate decisions to withdraw sponsorship from a recent event.....she continued the vocal rant, to include accusing DAL management of being in bed with the current POTUS and the NRA.
A newhire FA tried unsuccessfully to quieten or deflect her, but was unable. The Cap and Fo sat there eating a sandwich, and scrolling their IPad, and took no action whatsoever.
We are all entitled to our opinion and choice in life, but I don't believe that extends to public criticism of your employer and elected governmental leaders in public, while on duty in uniform.
Captains, be a Captain.....warrant the 4th stripe.
Rant over,
FedElta
Aka: Bill Gillespie
I was seated at the gate, awaiting boarding for the 3:29pm departure from Dal to Atl on 6/17/17.
The entire operating crew was seated across the aisle from me, in a very crowded gate. The A line FA started on a loud rant criticizing DAL corporate decisions to withdraw sponsorship from a recent event.....she continued the vocal rant, to include accusing DAL management of being in bed with the current POTUS and the NRA.
A newhire FA tried unsuccessfully to quieten or deflect her, but was unable. The Cap and Fo sat there eating a sandwich, and scrolling their IPad, and took no action whatsoever.
We are all entitled to our opinion and choice in life, but I don't believe that extends to public criticism of your employer and elected governmental leaders in public, while on duty in uniform.
Captains, be a Captain.....warrant the 4th stripe.
Rant over,
FedElta
Aka: Bill Gillespie
06-20-2017 | 04:57 PM
#44
Gets Weekends Off
Joined: Mar 2008
Posts: 1,133
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From: DAL Pilot
"The captain is in complete command of the aircraft and has authority over all assigned crewmembers from the time they report for duty until termination of the flight. This includes transportation to and from the layover facility."
You are the supervisor for your crew both in and out of the cockpit while on duty.
06-20-2017 | 08:38 PM
#45
Line Holder
Joined: Apr 2017
Posts: 79
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Oh, yes it is. It is the Captain's responsibility... Straight from the FOM...
"The captain is in complete command of the aircraft and has authority over all assigned crewmembers from the time they report for duty until termination of the flight. This includes transportation to and from the layover facility."
You are the supervisor for your crew both in and out of the cockpit while on duty.
"The captain is in complete command of the aircraft and has authority over all assigned crewmembers from the time they report for duty until termination of the flight. This includes transportation to and from the layover facility."
You are the supervisor for your crew both in and out of the cockpit while on duty.
This is also another reason why I do not really "hang out" with crew members in the terminal between flights. I usually sit somewhere far enough away from everyone, but close enough to where I can see the airplane when it pulls up, drink my coffee, and read or whatever. My supervisor gets the paperwork, and I go down the jetway and do the walk around. I guess I need to start asking my supervisor if I am allowed to go sit and read instead of listen to him talk about his new boat that I couldn't care less about.
Interesting, I was unaware that I had a supervisor from duty on until I closed my hotel room door. I will have fun with this from now on......
06-20-2017 | 09:44 PM
#46
Gets Weekends Off
Joined: Jun 2016
Posts: 316
Likes: 0
From: A350 CA
Oh, yes it is. It is the Captain's responsibility... Straight from the FOM...
"The captain is in complete command of the aircraft and has authority over all assigned crewmembers from the time they report for duty until termination of the flight. This includes transportation to and from the layover facility."
You are the supervisor for your crew both in and out of the cockpit while on duty.
"The captain is in complete command of the aircraft and has authority over all assigned crewmembers from the time they report for duty until termination of the flight. This includes transportation to and from the layover facility."
You are the supervisor for your crew both in and out of the cockpit while on duty.
06-21-2017 | 02:12 AM
#47
Line Holder
Joined: Jul 2014
Posts: 97
Likes: 0
Interesting scenario, easily fixed with some ingenuity.
If you call her out, you'll make a public scene and you'll have one less player on your team. This doesn't include all the other potential fallout mentioned in the previous five pages.
If you offer to take her and the other two FA's to Starbucks you have effectively ended the original problem, increased cohesiveness among the team, maybe slightly changed her mood or outlook for the day and made Delta look like it has the best leadership of any airline.
As you walk to the coffee shop casually mention you saw someone pulling out their iPhone and it looked as if they were going to start filming her. She will then realize you saved her. Without saying one negative thing to her or giving the general public any angle you have effectively taught and shown leadership for the small price of four minutes of flight time.
Captains, be Captains, leadership is not a natural ability and requires effort. It's like a string, gains are made when you pull, not when you push.
If you call her out, you'll make a public scene and you'll have one less player on your team. This doesn't include all the other potential fallout mentioned in the previous five pages.
If you offer to take her and the other two FA's to Starbucks you have effectively ended the original problem, increased cohesiveness among the team, maybe slightly changed her mood or outlook for the day and made Delta look like it has the best leadership of any airline.
As you walk to the coffee shop casually mention you saw someone pulling out their iPhone and it looked as if they were going to start filming her. She will then realize you saved her. Without saying one negative thing to her or giving the general public any angle you have effectively taught and shown leadership for the small price of four minutes of flight time.
Captains, be Captains, leadership is not a natural ability and requires effort. It's like a string, gains are made when you pull, not when you push.
06-21-2017 | 04:08 AM
#50
Line Holder
Joined: Jan 2011
Posts: 814
Likes: 27
From: Wind checker
Oh, yes it is. It is the Captain's responsibility... Straight from the FOM...
"The captain is in complete command of the aircraft and has authority over all assigned crewmembers from the time they report for duty until termination of the flight. This includes transportation to and from the layover facility."
You are the supervisor for your crew both in and out of the cockpit while on duty.
"The captain is in complete command of the aircraft and has authority over all assigned crewmembers from the time they report for duty until termination of the flight. This includes transportation to and from the layover facility."
You are the supervisor for your crew both in and out of the cockpit while on duty.
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