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Originally Posted by Carl Spackler
(Post 831790)
I don't care much about resumes Scoop. I only care about results. Sometimes people you would least expect produce great results. I'm glad you like him and that he didn't want to furlough people. But he ran scheduling from 2007 until just a few months ago. Scheduling is not running very well. That's a concern.
He was also on the integration team when that team decided to adopt all Delta stuff. Our performance is now worse than ever. That's another concern. Carl Scoop |
Originally Posted by Ferd149
(Post 831795)
Welllllllllllllllllllll now that you ask????????????:D
Carl |
Originally Posted by Carl Spackler
(Post 831803)
Dang it Ferd!! You beat me to it.
Carl My best pick up line...........pleasssse oh pleassssse, it'll be over quick and you won't feel a thing:eek::D |
Originally Posted by Scoop
(Post 831780)
Carl,
We are very lucky to have this guy. I believe he was the director of crew resources - not scheduling. He is not a suit - he is retired Navy O-6 who served as a Squadron Commanding Officer and then promoted to Wing Commander. He was hired in the summer of 2001 as a DAL pilot and was promptly furloughed. While furloughed he was given a job in the Chief Pilots Office and obviously impressed someone because he was then given the Director of Crew resources job. Last time I talked to him he was trying to get back out on the line. Luckily for us they keep promoting him. I heard (but can't confirm) that it was him who gave a presentation to management convincing them not to furlough on this last cycle. As a recently furloughed DAL pilot he knows very well the significance of a furlough. I for one am very happy to get this news. :) Scoop Scoop; Dead on about this guy. What you posted is not revisionist history. He is not a suit trying to get to the top. And Carl; You are correct too, on almost all, if not all counts. We DALS folks see it too and frankly I appreciate you and others constructively posting the things you post. Some of us, me included, on the south side just accepted how things were done in the past - because noone wanted to hear recommendations for improvement. I see some of that changing - from the stodgy Delta to the more updated, cutting edge Delta. Many changes, for the better began pre-merger, paid for largely on the backs of pilot pay cuts and the resulting cost savings. Some improvements are coming as a result of the merger - IT is an area getting a ton of emphasis and I suspect it may, in a reasonable amount of time, be an improvement over what NW fielded. It just takes time to go from zero to hero. I think everyone can understand that getting all the ducks re-aligned takes time. I am not asking for that time because I am just a line guy, but it seems reasonable to me that turning a ship the size of Delta around is not an instant event. Even if everything was ready today, things take time to be fielded, people take time to be trained, think of all the gate computers and gate agents. I dont think anyone would reasonably suggest or agree that training by memo is optimal. It is however a quick solution that checks the square until the right training and emphasis and synergizing can be done. I cannot comment on the visine program because I honestly do not see things through the eyes of a FNW. I try to, but I cant because I do not know the people or personalities. Scambo |
Originally Posted by Scoop
(Post 831802)
Fair enough - At least give him a chance to produce some results in his new position. As far as scheduling, he was in charge of scheduling since 2007, following the merger of two recently BK companies that formed the Worlds largest airline. Considering the situation, I think he did OK.
Scoop I hope he does better in his new role. Hoping is all any of us can do. Carl |
Originally Posted by Ferd149
(Post 831805)
Yup I'm fast!!
My best pick up line...........pleasssse oh pleassssse, it'll be over quick and you won't feel a thing:eek::D |
Originally Posted by NERD
(Post 831715)
Do you remember what his name was? Lots like that in DTW.
:D I'll try to find a picture, similiar to said, hot female, but not at this moment. I'd get in trouble. ;)
Originally Posted by Scoop
(Post 831763)
Iceman,
Great companies that provide superior customer service give their employees the tools and training they need to be successful. Then they empower them to make decisions.
Originally Posted by Scoop
(Post 831763)
DAL has plenty of room for improvement in this area. But Hey, we do have our "Year of the customer." That is so wrong on so many levels - so what do we do all the other years - not give a hoot about the customers?
Originally Posted by Scoop
(Post 831763)
As far as management knowing where the problems are I humbly suggest they get out on the line and fly around in the jump-seat - unannounced, so they don't get the red carpet treatment.
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Scambo,
Thanks, and I agree completely. It's like talking about family, we can talk about crazy Uncle Ed but you can't. I think in a lot of cases it's like that with "best practices". I knew for a fact that NWA was all screwed up and we talked about it at length on long nights going from point A to B. I'm sure you guys did too. But, for example, bad mouth my flight attendants (you know the ones I complained about A LOT) and watch out! We are just along for this ride. As far as computer stuff is concerned, lets hope they spend the big bucks and buy the best that money can buy. But, lets hope they do it soon. Ferd |
Originally Posted by scambo1
(Post 831806)
--------------
Scoop; Dead on about this guy. What you posted is not revisionist history. He is not a suit trying to get to the top. And Carl; You are correct too, on almost all, if not all counts. We DALS folks see it too and frankly I appreciate you and others constructively posting the things you post. Some of us, me included, on the south side just accepted how things were done in the past - because noone wanted to hear recommendations for improvement. I see some of that changing - from the stodgy Delta to the more updated, cutting edge Delta. Many changes, for the better began pre-merger, paid for largely on the backs of pilot pay cuts and the resulting cost savings. Some improvements are coming as a result of the merger - IT is an area getting a ton of emphasis and I suspect it may, in a reasonable amount of time, be an improvement over what NW fielded. It just takes time to go from zero to hero. I think everyone can understand that getting all the ducks re-aligned takes time. I am not asking for that time because I am just a line guy, but it seems reasonable to me that turning a ship the size of Delta around is not an instant event. Even if everything was ready today, things take time to be fielded, people take time to be trained, think of all the gate computers and gate agents. I dont think anyone would reasonably suggest or agree that training by memo is optimal. It is however a quick solution that checks the square until the right training and emphasis and synergizing can be done. I cannot comment on the visine program because I honestly do not see things through the eyes of a FNW. I try to, but I cant because I do not know the people or personalities. Scambo Carl |
Originally Posted by satchip
(Post 831810)
I thought it was "250 Pesos? Yeah, I've got that Mama San."
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