Yes, NWA had some nice software, but it doesn't intergrate with the existing systems that Delta had. I don't know the details, but behind the scenes there are hundreads of different software packages that do stuff like find lost bags, schedule pilots, upgrade Gate Info screens, etc etc. There is a large cost in making those compatible with NWA software.


Sure, I agree we have things to fix, and it's easy for Million Milers to go somewhere else.

I just called the Delta Skymiles res line for a ticket I bought my wife. This is the line that our frequent travelers call - "I'm sorry, we are experiencing extremely high call volume. Please call back later".

I hung up the phone shaking my head...

1 Philippine Peso = .1469 Chinese Yuan

Back in the day it was 20 Pesos to the Dollar. Cope Thunder and Team Spirit rates were higher...:rolleyes:

-----------
Satch;

you are just a bad negotiator. They often ran 2 for 1 specials.

But Carl what if it did have to go that route? I mean for us its annoying, but for the company its money and the place shuts down without it. So how much would it have cost to delay SOC three months or six months as we all implemented best practices out the gate?

I haven't a clue, maybe someone on here does, but our pitty issues got tossed aside for the time being.
---
I'm all for a new mission, A0. That means, as someone said, we push when its done right, we fly right, we get here on time. Not 40 min early, not 40 min late, on time. Now how in the heck do we acheive that?

Nothing integrates with a paper and pencil system! Other than maybe an eraser.

If you want to throw away state of the art, that is your choice. But don't go scratching your head when terrible industry performance comes your way. It was entirely predictable by almost anyone.

Carl

Actually, it's even more basic than that. Our stuff would run your stuff (think backwards compatible newer windows software that will run older applications). The problem was the money it would cost to replace your stuff and, of course, the problem we ran into on the pilots side........easier to confuse a smaller number than a bigger one.

This is the problem with SAP that Carl and I have been talking about. It's a patch when you don't want to buy new stuff. NWA wasn't perfect (lord knows) but even during bankruptcy they invested in IT infrastructure.

Ferd

I would have accepted a 6 month delay in SOC to keep from being the worst US airline with regard to customer complaints. Not having an SOC didn't cause us to lose money, poor revenue did. Post SOC, we're still losing money. This quarter may be profitable. If so, it will be because of strong revenue as stated by RA.

Carl

Hummmmmmmm lets see China (Guangzhou) would be $44 US which would be 13907 PHP. I knew I shoulda taken that Clark F-5 assignment:eek::D

I think its also important to remember there have been some massive changes, AE's aren't small affairs. Neither are manuals. Neither is catering, trainwreck btw. Neither is FA's and ramp needs. Neither is facilities. Etc.

We're like teenagers asking for a better car than the death trap one we have. Mom and Dad are on a budget and have a lot on their plates, so for right now though, we have a car, so go. But if its not replaced real soon then its going to break down and strand us where we don't need to be stranded.

I don't think its being ignored, is all I'm saying, I just don't think we're $ priority #1, yet.

No Ferd, it's what you have been talking about. All Carl rants about is everything Red is gold and everything Blue is ****e. It get's old.

If we are ever in the PI together, I'll buy you a San Miguel and might even pay your bar fine. Go Air Force, Beat Navy!