Look no further than the denied boarding policies Delta has. It is very rare to hold flights and it states why. It generally will only happen for large groups or international flights. It goes on further to state that they will be immediately rebooked. It is all in a effort to keep a very tight operation running. It even states that.

They release seats 10 minutes prior to departure.

Tell them this and tell them why. They may not like it, but the reality is that someone probably was talking out of their six about holding the flight.

Passengers talk out of their six. I could also tell you that everyone I know in DFW hates LUV and AMR. It is because people here in ATL are exposed to DAL and all the woes of a major hub.

People are price and award redemption sensitive. Period.

Let me try to explain why you're getting hammered for this dude. What would be your FIRST thought if I had written the following question?:

"Hey guys, not flamebaiting here just asking a question: Did Delta South guys use checklists?"

Carl

No. Most of us didn't need to be trained to do it.

Those that don't have an aversion to people, just did it naturally. Those that do have an aversion won't do it no matter how much they're trained. And that's probably a good thing.

Carl

I think that's pretty much true. I'm nearly a silver elite at Delta this year for my business travels and I use Delta nearly exclusively. But without a doubt, our main problem is Atlanta. When I absolutely have to get to a meeting without fail, I will not accept an Atlanta connection. If ATL is the only way, I take another carrier. I think our service is better than anyone else's, but it's the missed connection in ATL that I cannot risk.

Carl

Carl;

Aint it the truth. I have been the victim of the atl rolling snowball, canx, overbook, re-book, go to hotel. The only sure fire way I have seen to avoid it is to take the 1st flight of the day thru ATL for the connection.

Did you north guys use checklists? I am intentionally flaming.

Merry Christmas to the homies of APC! Remember the reason for the season.

Scambo:D

Merry Christmas to you as well my brudda!

Carl

Hey Carl, thanks for the profit sharing. The Mrs. is looking forward to spending it!!!

Funniest thing I've heard about fNWA guys was that when they first started putting wool seats in the cockpit standards was having a hard time keeping the pilots from facing the wrong way.


I've also heard that DELTA was an acronym for:
Do Everything Like Those Aholes.


Personally, don't really mind the fDAL vs. fNWA back-and-forths, takes a little pressure off the Dal New York Crews for once.
Why do you think DALN is associated with fNWA?

I get that. I understand about them not holding the flight. Still, they were there 5 minutes prior to departure and it was the last flight of the night which took off early. With the information technology we have today, this shouldn't happen. No reason except the agent wanting to make sure she closed it out on time. They can see that that have tight connecting customers and therefore delay in releasing the seats until the last minute. So in this case, 48 minute delay out of Denver which leads to 20 minute layover. They run, sprint, do everything they can to get there...get to the gate 5 minutes early and told thanks but no thanks. Doesn't make sense to me, they should change the policy. No amount of me citing company policy is going to calm down my sister who just dropped more f bombs than I have heard in 5 years.

I probably am biased because this same scenario has had me sleeping in the pilot lounge more than once. But that is different, I am a nonrev and they weren't expecting me. We have to value our customers or in the long run we are going to pay the price.