Delta Hiring News
#7361
Delta wants to hire pilots that won't say, "I can't help you, I'm here to fly the planes from A to B," when a customer approaches them about anything and everything relating to their flight. They want you to "group hug" all of your customers. If you aren't on board with that, that's great. Just don't complain about Delta's hiring process if you aren't.
#7362
Line Holder
Joined APC: Mar 2014
Posts: 63
Delta has 10,000 applicants that can all fly airplanes. There is a reason they don't do a sim ride at the interview. They want people who have that "group hug" mentality. Is that the right way to hire pilots? Not sure. There are HR people out there much smarter than me, but for now it seems to be working for Delter.
Delta wants to hire pilots that won't say, "I can't help you, I'm here to fly the planes from A to B," when a customer approaches them about anything and everything relating to their flight. They want you to "group hug" all of your customers. If you aren't on board with that, that's great. Just don't complain about Delta's hiring process if you aren't.
That sums it up. "Group hug" is the culture Delta wants. If that's not you're kind of culture then maybe another airline would be a better fit for you.
Delta wants to hire pilots that won't say, "I can't help you, I'm here to fly the planes from A to B," when a customer approaches them about anything and everything relating to their flight. They want you to "group hug" all of your customers. If you aren't on board with that, that's great. Just don't complain about Delta's hiring process if you aren't.
That sums it up. "Group hug" is the culture Delta wants. If that's not you're kind of culture then maybe another airline would be a better fit for you.
#7363
Gets Weekends Off
Joined APC: Jan 2008
Posts: 1,383
Delta wants to hire pilots that won't say, "I can't help you, I'm here to fly the planes from A to B," when a customer approaches them about anything and everything relating to their flight. They want you to "group hug" all of your customers. If you aren't on board with that, that's great. Just don't complain about Delta's hiring process if you aren't.
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#7364
Delta has 10,000 applicants that can all fly airplanes. There is a reason they don't do a sim ride at the interview. They want people who have that "group hug" mentality. Is that the right way to hire pilots? Not sure. There are HR people out there much smarter than me, but for now it seems to be working for Delter.
Delta wants to hire pilots that won't say, "I can't help you, I'm here to fly the planes from A to B," when a customer approaches them about anything and everything relating to their flight. They want you to "group hug" all of your customers. If you aren't on board with that, that's great. Just don't complain about Delta's hiring process if you aren't.
That sums it up. "Group hug" is the culture Delta wants. If that's not you're kind of culture then maybe another airline would be a better fit for you.
Delta wants to hire pilots that won't say, "I can't help you, I'm here to fly the planes from A to B," when a customer approaches them about anything and everything relating to their flight. They want you to "group hug" all of your customers. If you aren't on board with that, that's great. Just don't complain about Delta's hiring process if you aren't.
That sums it up. "Group hug" is the culture Delta wants. If that's not you're kind of culture then maybe another airline would be a better fit for you.
Last edited by GVGUY; 03-08-2015 at 07:12 PM.
#7365
#7366
Line Holder
Joined APC: Jul 2007
Position: ERJ175 CPT
Posts: 48
In another forum there is a thread saying Delta recruiters at a recent job fair said an applicant is not required to disclose checkride failures on the application, if they were under part 141 (including end of course rides) and there wasn't a pink slip issued. Has anyone else heard this from Delta recruiters?
#7367
Line Holder
Joined APC: Mar 2014
Posts: 63
I agree with you that corporate pilot work involves a tremendously higher level of customer service than 121. I started in corporate flying before moving to cargo then to a regional. Corporate is where I learned about customer service and it has stayed with me till today. I don't understand not being interested in corporate pilots, it would be interesting to find out the angle at which delta approaches that philosophy.
#7368
Gets Weekends Off
Joined APC: Feb 2008
Posts: 19,273
I agree with you that corporate pilot work involves a tremendously higher level of customer service than 121. I started in corporate flying before moving to cargo then to a regional. Corporate is where I learned about customer service and it has stayed with me till today. I don't understand not being interested in corporate pilots, it would be interesting to find out the angle at which delta approaches that philosophy.
#7369
Gets Weekends Off
Joined APC: Jun 2010
Posts: 631
what does Delta want...??
IMO...once your stats trigger an interview, Delta and their HR Dept hire personalities. They are looking for individuals who will be able to sit next to each other for 12 hours at a time. Flying experience will get you noticed on paper...that is about it. Military, civilian, corporate, space shuttle...doesn't matter once you get the interview...they know you can fly, be taught Delta procedures...they only are looking for personalities. IMO that is why no sim ride. Besides...people ace sim rides by practicing profiles if given the opportunities and financial resource to rent sim time prior to interview...not necessarily an even playing field for all.
#7370
I hope your right and that they are looking more into the corporate and charter guys. Maybe it is an old philosophy that recently changed......it makes sense to hire us as much as possible, if they keep hiring all the regional guys there will not be anybody to fly those feeder routes. In fact logically, if you hire a lot of corporate you will gain more pax, (high paying first class customers mind you). I know that all you need is a commercial ticket to fly corporate but trust me, most of these owners would never put themselves or their family on an airplane with someone with minimal experience.
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