Tool of the day
07-04-2012 | 08:16 AM
#1842
Gets Weekends Off
Joined: Apr 2012
Posts: 106
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That said, I guess that's another reason not to like the SWA "cattle call" boarding process. When I jump on most other carriers, the agents generally make the effort to put crewmembers in the exit row, if it's available, and I have a boarding pass with a seat number on it to back it up. Now if an FA wants to move me, I will comply, but no one could ever claim I overstepped my bounds by taking an exit row seat when it was what I was assigned.
07-04-2012 | 10:49 AM
#1843
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Joined: Dec 2007
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Not saying her delivery was justified, but that is normal there; no non-revs in exit rows.
07-04-2012 | 11:55 AM
#1844
Gets Weekends Off
Joined: Mar 2008
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That's one of the non-rev guidelines. The paying pax like those seats, and since they can't reserve them ahead of time, they like them to be available when the first group boards.
Not saying her delivery was justified, but that is normal there; no non-revs in exit rows.
Not saying her delivery was justified, but that is normal there; no non-revs in exit rows.
07-04-2012 | 12:17 PM
#1845
Line Holder
Joined: Oct 2010
Posts: 1,959
Likes: 110
The way I see it I'm a guest in your house, so I'll make sure your bread and butter are taken care of before I start considering my own comfort.
That said, I also think an FA laying into a pilot in front of passengers is a toolish thing to do. I had a JetBlue gate agent do that to me once (onboard the airplane before we pushed) - not cool at all.
07-04-2012 | 12:40 PM
#1846
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Joined: Jul 2010
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From: 7er
I had the opposite experience. I was on thru flight and stayed on the airplane. The FA told me to move up to an exit row before the next flight started boarding. I thanked her and took the seat without thinking about it. 3 SWA pilots walked by me and each one pointed out my transgression in a not so polite way. I had never ridden on SWA before and I apologize, (felt stupid BTW), and started to move when the FA told me to sit back down and that she needed me in the exit row. I stayed there and the 3 SWA pilots were not happy with the outcome and one even said something from a few rows behind me. I guess they were having a bad day. Next time I'll know better and wont occupy an exit row.
07-04-2012 | 06:42 PM
#1849
Gets Weekends Off
Joined: Mar 2008
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sounds like he had a flight that night while you had another backup flight you could catch. Since you were offended that he referred to you as an rj guy you decided to hold it against him and take the jumpseat. I guess in your mind he is a tool? Ok
07-04-2012 | 07:11 PM
#1850
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Joined: Dec 2007
Posts: 1,068
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Keeping the people who buy lots of tickets happy is just good business.
If the flight is wide open and those seats are open when boarding is complete, grab them.
The tell their own non-revs to stay out of them too, so it's not just offline guys.
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