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Old 10-14-2012 | 12:33 PM
  #91  
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Who would of thought this thread going beyond 1 or two posts. Quite impressive.

Perhaps some have gotten the message as the experience of an individual who has been in the profession for 37 years, travelling in civvies paying hard earned dollars for a seat on a passenger jet that conveys passengers deemed to be cusomters.

This thread would never had been established if I were jump seating. Well I can't jump seat in the US as I've been an expat for over 22 years for airlines that do stress customer service and pride amongst their ranks.

I would like to beleive that the majority of those on this site also put customer service and pride first after safety of operation.
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Old 10-14-2012 | 01:02 PM
  #92  
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Originally Posted by captjns
Who would of thought this thread going beyond 1 or two posts. Quite impressive.
Yeah.. whodathunk. And impressive isn't the word I would use.
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Old 10-14-2012 | 01:52 PM
  #93  
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Originally Posted by captjns
Who would of thought this thread going beyond 1 or two posts. Quite impressive.

Perhaps some have gotten the message as the experience of an individual who has been in the profession for 37 years, travelling in civvies paying hard earned dollars for a seat on a passenger jet that conveys passengers deemed to be cusomters.

This thread would never had been established if I were jump seating. Well I can't jump seat in the US as I've been an expat for over 22 years for airlines that do stress customer service and pride amongst their ranks.

I would like to beleive that the majority of those on this site also put customer service and pride first after safety of operation.
In the US, low prices are what sell tickets, not service. Time and time again, passengers have voted with their wallets.
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Old 10-14-2012 | 01:57 PM
  #94  
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Originally Posted by tsquare
I've had my problems with UPS too bud... do we really want to get into this kind of childish mud slinging?
Dam skippy yo! Dem brown-brothers lef my cooler at da Sort wit 125lb's LARG of "dressed to impress" red salmon I done jus caught all up in dat Kenai Mo-Fo! Fis donnt grove on no 100F! Din dey broke my Fly rod...shhheeatt. Sides, my BROTHA jus dun told yuu we gots sum Gin N' Juice up in hirr foyo winny lil aas! Peace OUT---H
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Old 10-14-2012 | 02:02 PM
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Originally Posted by tsquare
I've had my problems with UPS too bud... do we really want to get into this kind of childish mud slinging?
Did you pay 700 plus 60 have your package smashed and get told to forget it we don't cover that . I don't think so.
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Old 10-14-2012 | 02:26 PM
  #96  
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Originally Posted by 757upspilot
My company buys tickets to position us for our flights , a lot of tickets.
My last flight on Delta, cost 60 dollars to check bags, and they managed to damage a Luggage Works roll aboard that I checked.
Baggage service response was we don't cover that damage . Inflight service was bad even when compared with AA in their current problems.
Didn't travel in uniform so I was just another paying passenger who was treated like crap.
I didn't expect bread sticks or a drink.
Took a trip up to DC on USAir a few months back with the husband and we had to pay extra for an exit row ,we did get the obligatory beverage though .
No IFE on that flight so we had to keep ourselves entertained .
I found out what it was like to sit in the last row on a 737 on the bumpy trip back .
Unfortunately those who are willing to pay for service are outnumbered by those who will not.

Ally
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Old 10-14-2012 | 02:34 PM
  #97  
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Did you pay 700 plus 60 have your package smashed and get told to forget it we don't cover that . I don't think so.
Bring that up with the TSA and their "security" measures.

GF
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Old 10-14-2012 | 03:49 PM
  #98  
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Originally Posted by captjns
Who would of thought this thread going beyond 1 or two posts. Quite impressive.

Perhaps some have gotten the message as the experience of an individual who has been in the profession for 37 years, travelling in civvies paying hard earned dollars for a seat on a passenger jet that conveys passengers deemed to be cusomters.

This thread would never had been established if I were jump seating. Well I can't jump seat in the US as I've been an expat for over 22 years for airlines that do stress customer service and pride amongst their ranks.

I would like to beleive that the majority of those on this site also put customer service and pride first after safety of operation.
You might want to invest those hard earned dollars on some spelling classes. Bread sticks, Cognac? OK. "Cusomters" and "beleive?" Not sure what those are.

Anyway....if you frequently buy your own tickets to get to work, you know that all domestic legacy carriers have suffered/are suffering for the similar reasons that don't plague some foreign carriers. 9/11, the US economy, deregulation, TSA, etc. For example, ask KLM, Virgin and KLM how their bottom line is working.

Finally, if you've been an expat so long, why don't you just move there? Then, you wouldn't be subjected to domestic carriers that don't offer extra breadsticks and Cognac.
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Old 10-14-2012 | 04:03 PM
  #99  
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Originally Posted by 757upspilot
Did you pay 700 plus 60 have your package smashed and get told to forget it we don't cover that . I don't think so.
Why didn't you just non-rev on UPS.....oh, damn, you can't!

And, don't get me going on smashed packages that have been delivered by UPS.....
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Old 10-14-2012 | 08:27 PM
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Originally Posted by buzzpat
Why didn't you just non-rev on UPS.....oh, damn, you can't!

And, don't get me going on smashed packages that have been delivered by UPS.....
I can ride anywhere I want on UPS with a great deal less hassle than using a PAX carrier. Did you read the part about being on a paid ticket. We did fight long and hard to get paid tickets for positioning in our contract, which we use and did so when your airplanes where empty.
As too the smashed packages you should have filed a claim for damages which would have been paid opposed to the lame excuse I got for the damage to my luggage and the refusal to pay for repairs. If you want to ignore comments on bad customer service thats up to you but, it invites competition that you don't need.

Last edited by 757upspilot; 10-14-2012 at 08:39 PM.
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