Quote:
Originally Posted by scambo1
I have never posted a TOD, but this just happened and I thought it was a little off...
I am nonrevving home on SWA (thanks for the ride) IN uniform, the plane is half empty (rare). I have my suitcase and my brainbag. I get to the front of the line and the gate agent has me check my suitcase (to be recovered in baggage claim). I mentioned that the flight was half empty, but relented without a struggle. Everyone had a row to themselves and there were tons of empty overhead bins.
It was a minor annoyance, and seemed out of place, in kind of a no cognac and breadsticks way.
He wasn't a tool per se, it just seemed oddly small picture.
In my personal travels, I've found a LOT of CSAs, FAs, and even pilots to be total rule nazis. Even saw one lady make sure that someone took their boarding pass out of the seat pocket. and put it in their carry on bag. Also had one FA tell me my phone was "no good" on airplane mode and that is must be turned off. Like, I get it, rules are there for a reason. But there's following procedures, and then being anal.
Seems like a lot of customer service personnel in the airline industry are very good at being just plain anal.