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Spirit of NKS

Old 06-08-2015 | 05:57 AM
  #12111  
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The lip service being paid to customer service is starting to get a little nauseating. If we're not going to seriously change how we treat our customers, I wish we'd just keep quiet about it. It cant be that hard to set this right. It's not the pilots or flight attendants, it's the surly gate agents, the lack of gates, the poor communication with passengers, the awful gate areas, by the time the passengers get on the airplane they've already got a bad taste in their mouth.
Old 06-08-2015 | 04:20 PM
  #12112  
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Sounds like the new Delta rates will be published tomorrow. Should be interesting..
Old 06-08-2015 | 04:26 PM
  #12113  
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My interaction with the pax is positive.
Lately however I am starting to wonder if that is because I mostly interact with them on their way out.
They certainly seem happy to deplane...

MYR ramp was outsourced.
According to our ramp crew, it was pure union busting.
Not the best way to build an airline for the future.
Old 06-08-2015 | 04:44 PM
  #12114  
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Scope scope scope and need I say scope? These guys hate us and view us only as a cost, not part of the team.
Old 06-08-2015 | 05:47 PM
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Originally Posted by Jett i son



MYR ramp was outsourced.

According to our ramp crew, it was pure union busting.

Not the best way to build an airline for the future.

I disagree. He wrote them a nice note explaining how the ass raping was not personal and that they did a greatnjob
Old 06-08-2015 | 05:48 PM
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Originally Posted by northdakota
Scope scope scope and need I say scope? These guys hate us and view us only as a cost, not part of the team.

No. They stated over and over and over that we're friends flying friends. They are our friends!
Old 06-09-2015 | 06:11 AM
  #12117  
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So Deltas new 320/321 CA rates top out at 255/266 respectively in 2018. How's our pathway to parity looking?
Old 06-09-2015 | 06:16 AM
  #12118  
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Originally Posted by gonyon
I disagree. He wrote them a nice note explaining how the ass raping was not personal and that they did a greatnjob
Originally Posted by gonyon
No. They stated over and over and over that we're friends flying friends. They are our friends!

Haha, yes friends flying friends, that's it! (Yes, I know you were being sarcastic, gonyon.)

I'd happily come to work for free since I'd be helping my friends out in a bind. Let's continue to fatten executive wallets...after all, wouldn't want them struggle to pay their country club fees.

Yep, friends flying friends...that'll pay my mortgage.



NO DOS PARITY = NO VOTE!!!
Old 06-09-2015 | 06:37 AM
  #12119  
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If Spirit starts treating the passengers as well as Virgin Atlantic treats their pax, but continues to treat us like CaCa, will you peeps be happy?

Does it really , truly , matter to you how Baldanza and Bendover treat THEIR customers?
Old 06-09-2015 | 06:41 AM
  #12120  
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Originally Posted by GeauxPro
If Spirit starts treating the passengers as well as Virgin Atlantic treats their pax, but continues to treat us like CaCa, will you peeps be happy?

Does it really , truly , matter to you how Baldanza and Bendover treat THEIR customers?
Actually yes it does, because I actually give a ****.. most airline guys are emotional tards, and don't care but yeah I do care. Caring as afforded me many more opportunities in life than some of my friends that dont.
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